Anxinjia Hotel (Southwest Hospital Shapingba Station)

The lady at the front desk was very nice. We originally booked a comfortable king-size bed room, but it was noisy near the road and we didn't sleep well. The lady upgraded us to a deluxe king-size bed room for free. It was very large and comfortable. Breakfast was relatively refreshing porridge and some dishes. Not bad, I will stay here again next time.

Today I must recommend a great hotel near Southwest Hospital to everyone! It simply meets all needs. Location: This hotel is just a few minutes' walk from the subway station, which is really convenient for travel. P Free parking: The hotel parking lot is very convenient, just in Shengwei New Space. Breakfast: The breakfast is amazingly rich! A variety of nutritious and healthy food, including fresh fruit hearts, hot buns, delicious porridge, etc., with a wide variety to meet the taste needs of different people. Facilities: The facilities are complete. The room is clean and tidy, and the bed is soft and comfortable, allowing you to have a good rest. The bathroom is also clean and hygienic without any odor. TV, air conditioning and other equipment are all available, just like being at home. ǔ Xing Overall feeling: Living here really feels very warm and comfortable. The staff is also very thoughtful and friendly. @-If you are worried about accommodation near Southwest Hospital, then this hotel is definitely your best choice. 1 Come and experience it!

A newly opened hotel this year, the facilities are very good, but the rooms next to the road are too noisy at night, and closing the windows is useless. The most unacceptable thing for me is that the cozy light will turn on regularly after being turned off at night. When the light came on for the second time, I thought it was an accidental malfunction, so I turned it off and continued to sleep. Later, I kept hearing sounds and feeling the lights all night. Because I was drowsy, I had to go see a doctor early the next morning, so I didn't have a big night. I got up and went to the front desk. I checked out the next day and told the front desk about this problem. There was no explanation or solution. I just said sorry. Sorry, bear with the bad review. I have never stayed in a hotel that is so noisy and has such supernatural powers.

1. The front desk *** service is extremely poor: 1 I came to the hotel to check in at around three o'clock in the afternoon. When I checked in, the receptionist's attitude was perfunctory and indifferent. I can only understand that the receptionist is just looking at people to order dishes, and **** is looking down on people; 2 My order includes the free room upgrade rights for Ctrip members. In the order, I booked a comfortable king bed room. The front desk *** said "What room do you want to upgrade to? Only deluxe king bed rooms are available facing the street", regardless of** *As for whether the statement about the room status is true, her impatient attitude and word choice have reflected her extremely low professional quality. Please tell me, the free room upgrade rights provided by Ctrip to members are *** This is a charity to the guests. Yeah? 3 *** deceived the guest and gave me a room that was inconsistent with the deluxe king room shown on the hotel booking page. This became the trigger for a series of extremely bad experiences for me; 4 *** For some unknown purpose, he deliberately handed over the unmade room card to me. As a result, I could not open the room door after I went to the room. I went to the front desk and had to open the door after other front desk staff printed the card. 5 After opening the door, I found that the room *** opened to me was just an ordinary comfortable double room, which did not match the display of the deluxe double room, and the room was next to a large conference room. I went to the front desk for the second time and asked *** whether I had booked the wrong room. *** said that the room type picture display on the booking page was different from the actual configuration of some rooms (so in the end, it was the hotel that deceived the guests or you *** deceived the guests. It’s really confusing). Then I asked if there would be noise in the large conference room next door to the room assigned to me. *** asked me, "How many days do you want to stay?" (Isn't it true that if you stay for only one day, you don't deserve a quiet housing environment?). I replied: If it’s good, I’ll stay there longer; if it’s not, I won’t stay. At this time, a manager surnamed Zhou at the front desk offered to show me other rooms. Since I was tired from traveling and didn’t want to waste any more time and energy, plus Manager Zhou’s emotional comfort, Manager Zhou confirmed it after showing me one room. . From then on, I contacted the front desk manager Zhou on WeChat for all matters during my stay, because I really didn’t want to deal with *** anymore. 2. The hotel room facilities are not fully equipped, and the room attendant is unapologetic and disdainful: The TV in the room I stayed in could not be turned on with the remote control, and the small TV equipped in the guest room could not be turned on. After informing Manager Zhou, a taller waitress in white was arranged to come and solve the problem. The waiter first asked Xiaodu to turn it on but failed. Then he used the remote control in the room to turn on the TV but could not turn it on. Then he used another remote control he brought to turn on the TV. I suddenly realized that it turned out that the room lacked the equipment to turn on the TV. The waiter ignored it and only said that two remote controls should be used together. He did not apologize for not having all the facilities and said contemptuously before leaving. It’s the same as what’s used at home.” (You mean I can’t turn on the TV? You don’t bring the necessary equipment and I can’t turn on the TV. So I’m stupid and stupid?) 3. The housekeeping staff did not perform their duty of cleaning thoroughly, and unexpectedly found something left by the previous guest on the side door handle of the bathroom. The housekeeping staff denied this and gave a bizarre explanation: I was getting ready to take a shower and rest at around 7pm. After closing the bathroom door, I suddenly found a pair of socks hanging on the door handle inside. After contacting manager Zhou at the front desk, two female staff members showed up, one in white and one in green (the green one didn't speak the whole time). The staff in white went through the procedures first after entering the door, said sorry, and then explained that a guest was dissatisfied after looking at the room, casually put a pair of socks on the bathroom door handle, and then went to change rooms. . . I said that it was actually because the previous guest did not clean thoroughly after checking out. The person in white denied and insisted on his previous statement (in my heart...if I believe what you said, I am really stupid and stupid). Later, the person in white said, "It's like you moved here from another room, isn't it?" Huh? It turns out that I have been well known by the hotel staff and have been promoted to the hotel's "key response" guest. Will a special response team be established for me? Should I be happy or should I be happy? 4. After this series of adventures, I decided to change hotels the next day, so I checked other hotels overnight. At about 10:30 pm, suddenly the mobile phone I was using frequently could not connect to the room WIFI, and the WLAN menu showed that the mobile phone was banned. After connecting to the Internet, it shows that WIFI is deactivated when trying to connect again. But my other devices can connect to the room WIFI normally at this time. After confirming that the Internet settings on my commonly used mobile phone were fine, I immediately understood what was going on: the hotel used technical means to trick the network backend and prohibit the mobile phone I was using from connecting to WIFI. Hum, sorry, I still know a little bit about network knowledge. I easily solved this problem by building a bridge with my own other equipment. Magic must be defeated with magic. I checked out early the next morning, and the front desk manager Zhou had a brief face-to-face communication with me, and we exchanged opinions. Later, Ms. Xiao, the general manager of the hotel, also contacted me by phone, and we had an in-depth communication for more than 20 minutes. Both General Manager Xiao and Front Desk Manager Zhou are professional and well-spoken. I highly appreciate their abilities. In addition, the hotel room equipment and facilities are in normal condition and the hygiene is good, but these cannot cover up the wrong words and actions of the service staff (at least the service staff I interacted with during my stay). In order to urge the hotel staff to improve their capabilities in future business, I still give an overall negative review.

The hotel is very clean, there is no odor, the service is very good, it is worth the price, highly recommended

Smart hotel: smart network, smart lighting, smart curtains, smart music and other smart experience services Star hotel: smiling service, butler service (wake-up call service), free parking service, buffet breakfast, self-service laundry, fitness and running services Clean and tidy, good service This is a wonderful experience, I will stay here again next time👍🏻👍🏻