Huang sheng
June 8, 2024
I was woken up by the heat at around 3am. I asked Xiaodu to turn on the air conditioner, but it didn't respond after I called it four or five times (it would respond that it was turned on, but it wasn't). I got up to adjust the switch, but it didn't respond. I unplugged the power card and restarted it, but it didn't respond. I tried it over and over again, but it finally turned on the air conditioner. It didn't respond to adjusting the temperature. I asked Xiaodu to turn it off, but it didn't respond (it would respond that it was turned off. I recorded a video, but I don't know if I can hear the sound of the air conditioner. It couldn't be turned off. The video can only be uploaded for 30 seconds, and I couldn't hear it. I called it many times). There was really no way, so I asked the front desk to come and see. I brought the remote control, but it didn't respond to adjusting the temperature or turning the air conditioner on and off. The power was cut off again in front of the staff. The power in the room was cut off, but the air conditioner was still running. Finally, after I didn't know if the power switch in our room was turned off, the air conditioner worked. It took more than 40 minutes, and I was completely sleepy. I went out to play for a day and just slept for a few hours. I woke up from the heat. No matter how I turned on the air conditioner, it didn't work. Does anyone understand this kind of collapse! I could have continued to sleep after calling it once, but now I'm completely awake and can't sleep at all!
I don't know if there are customers upstairs who have been walking around in high heels. It's 4 a.m., and the sound of clacking is even more frustrating. I recorded a voice message, but unfortunately the comment cannot play the recording. I came to Chongqing to play, and I have to get up early in the morning to go out. Now I woke up at 3 o'clock and it's almost 5 o'clock and I can't sleep. I am tortured and desperate! (I asked the front desk later and they said that a customer checked out and was packing up)
I don't know if the cooperation between Ctrip and the hotel is unclear. When I booked, Ctrip sent breakfast. I told the front desk when I checked in, and they replied that we don't have breakfast. I said that Ctrip sent breakfast and was going to adjust it to show him. The front desk said that we are a room without breakfast, but they can send me two breakfasts. Although the final result is breakfast, it was originally my right, but it became my advantage in a blink of an eye. I was also speechless.
When I was eating breakfast, I saw flies on the plate. Unfortunately, I don't have the habit of taking pictures, so there are no photos to show.
This is the first time I give a bad review to a hotel after staying in so many times. If it wasn't because of the air conditioner problem, I could have tolerated other things and it wouldn't have had much impact. But because of this air conditioner, I woke up at 3:30 and still couldn't fall asleep at 5:30. The more I think about it, the angrier I get!
When we checked out, they asked us how our stay was. I told them about this problem, and the feedback they gave was that there had never been any air conditioner problems. We were the only unlucky customers, but the air conditioner in the room where my bestie stayed also couldn't adjust the temperature (their room could be turned on and off normally, but the temperature couldn't be adjusted). We only stayed in two rooms, and there was a 100% probability that the air conditioner had a problem. It's amazing that I'm the only unlucky person after such a long time of opening!
Original TextTranslation provided by Google