Qianhe Holiday Hotel

Qianhe Holiday Hotel Reviews

Qianhe Holiday Hotel

No. 2 Garment City Avenue, Yubei District, Chongqing, ChinaView Hotel Details
Qianhe Holiday Hotel
Qianhe Holiday HotelQianhe Holiday HotelQianhe Holiday Hotel
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Qianhe Holiday Hotel Guest Reviews

4.7/5
Outstanding
1254 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1254)
Positive reviews(1240)
Reviews with photos/video(278)
Friendly front desk staff(266)
Awesome amenities(197)
Classy environment(161)
Easy to get around(160)
Many amenities(117)
Delicious breakfast(82)
Offers pick-up/drop-offs(72)
Close to airport(67)
Negative reviews(14)
Anonymous User
Guestroom (Double bed)
Stayed in Feb 2024
Couples
2 review
3.0/5
Posted on Feb 29, 2024
Impressed with the car pickup service from airport. But hotel is average - you get what you pay.
Response from Property: Dear guest, thank you for choosing and staying in our hotel. If you have any problems with the room during your stay, please contact our front desk. Our front desk is available 24 hours a day to help you solve your problems. We apologize for the bad stay experience you have brought. We look forward to your stay in our hotel again! I wish you a happy life and prosperity!
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 22, 2024
I had a fantastic experience at Qianhe Holiday Hotel! The room was spacious and impeccably clean, providing a comfortable stay. This hotel is a great choice for those seeking an affordable option near the airport. The staff was incredibly helpful and provided excellent service throughout my stay. Although the breakfast wasn't exactly to my taste, it was well-prepared, and the kitchen staff was incredibly accommodating. I must give special thanks to Miss Tang, who went above and beyond to assist me, as she was the only staff member who spoke English. She was always there to ensure my comfort and make my time in China enjoyable. I highly recommend Qianhe Holiday Hotel for a pleasant and hassle-free stay!
Response from Property: Thank you for your sincere review, your recognition is our driving force forward, Qianhe hotel welcomes your arrival at any time.
Guest User
Cozy City-view Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Xiaoxiang Xiaozhu's service is warm and the room is very clean. I like the two big mirrors. It is suitable for traveling and living with good friends. The transportation is also very convenient. You can walk to the subway station just a few steps away. It is highly recommended.
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Response from Property: Dear guest, Thank you for staying at Qianhe Hotel. I'm glad to see your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Metro Line 9, Jiangbei International Airport, and has everything you need to eat, drink, play, and play in a cinema. At the same time, the hotel's restaurant provides guests with high-quality breakfast services. You are welcome to experience it next time.
Zero
Guestroom (2 beds)
Stayed in May 2024
Other
7 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The room is very cost-effective and exceeds expectations. It's a great stay experience.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for taking the trouble to give us a perfect review. We are very touched. Sometimes, a good review means a lot to us. It is enough to prove and affirm that our hard work has been recognized! After carefully reading your review and seeing your praise, we are all so happy that we can’t close our mouths. Thank you again, and I am especially grateful to meet you. “You have not yet announced your return date.” I wonder when you will come again. , Xiaoqian’s friends are very much looking forward to your visit again. Thanks again!
Guest User
Cozy City-view Queen Room
Stayed in May 2024
Business travelers
4 review
2.0/5
Posted on May 11, 2024
The room was very poorly maintained, with dust all over the floor, hair, and large patches of mold on the pillowcase. I took photos mainly to show them that the hygiene needs to be improved. I didn't make any requests, but was falsely accused of having oily brains. We did it ourselves 😂, so I'm really sorry. Please choose carefully
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your valuable suggestions for our hotel. First of all, regarding the hygiene problem you mentioned, we will implement it to the staff according to the specific situation and carry out more detailed hygiene rectification and improvement. If you have any questions during your stay, you can contact us as soon as possible to re-clean or change the room for you. In addition, we have also learned about the pillow problem you mentioned. Maybe the dyed hair here has faded on the pillowcase or the hair is easily hair-cured. The hotel has a special washing plant for washing and disinfection. The aunt will check when changing the pillowcase, and there will be special people to check it later. If there is a problem, we will definitely not open the room to you. I wish you a happy life and prosperity!
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Other
24 review
3.2/5
Posted on Apr 25, 2024
The front desk upgraded the room to a new one. Although the hotel's facilities and environment are good, the hygiene is too sloppy. There are dirty marks everywhere. The experience is not good.
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Response from Property: Dear customer, hello! Thank you for your valuable suggestions for our hotel. Regarding the hygiene problem you mentioned, the hotel held an emergency meeting to address the hygiene problem. We will assign it to the staff according to the specific situation and carry out more detailed hygiene rectification and improvement. You can also contact us as soon as possible when you check in to change your room or clean it again. I apologize again for the bad stay experience you have brought to you. We look forward to your stay in our hotel again! I wish you a happy life and prosperity!
Anonymous User
Guestroom (Double bed)
Stayed in Apr 2024
Business travelers
170 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The stay was very satisfactory. It is only more than ten minutes away from the airport. They can also provide pick-up and drop-off. The service attitude is very good. The sanitary conditions are also good. There is a balcony on the 17th floor where you can dry clothes. It is really very good. I have stayed here several times.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Qianhe Hotel. Everything we do is to bring a different stay experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
🏜shaloulideshiguang
Guestroom (Double bed)
Stayed in Apr 2024
Solo travelers
64 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is well equipped and the service provided by Xiao Zhu and Xiao Xiang at the front desk is very good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your trouble to give us a full score praise. I am deeply moved. Sometimes, a good review means a lot to us. It is enough to prove and affirm our hard work and recognition! After reading your comments carefully and seeing your praise, we are all very happy. Thank you again, and I am especially grateful to meet you. "You ask when you will return, but there is no date." I don't know when you will come again. Xiaoqian's friends are looking forward to your visit again. Thanks again!
Anonymous User
Guestroom (2 beds)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The service is very good, the room is large and clean, and the price is very good. The surrounding environment is beautiful. It is very suitable for a family to play. It is also very convenient to take a taxi around. Recommended
Original TextTranslated by Google
6/8
Response from Property: Dear friends who know how to travel and love life, Happy Chinese New Year! [You are right] You have discovered all the advantages of the hotel. I believe you must be a traveler who pays special attention to high quality and knows how to appreciate it. The hotel has a good location, quiet rooms, complete facilities and other advantages. It is our supreme honor to be a distinguished guest like you. Thank you very much for your careful and serious comments on our hotel. If you come to Chongqing again next time, remember to choose our hotel again. We welcome friends from all over the world, and we welcome you even more. I wish you a happy new year, good health, all your wishes come true, and good luck in the Year of the Dragon. We look forward to your visit again
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Very satisfied, there are tea bags in the hotel, I think it's the owner of the hotel, he also sent me to the airport for free
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Qianhe Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Metro Line 9 and Jiangbei International Airport, and has everything you need for food, drink, entertainment and cinema. At the same time, the hotel's restaurant provides guests with high-quality breakfast service. You are welcome to experience it next time.
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
I am very grateful to Xiao Chen, Xiao Huang, Xiao Xiang and Xiao Zhu for their warm service, which made me feel at home. The transportation is convenient and it is close to the airport.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your trouble to give us a full score praise. I am deeply moved. Sometimes, a good review means a lot to us. It is enough to prove and affirm our hard work and recognition! After reading your comments carefully and seeing your praise, we are all very happy. Thank you again, and I am especially grateful to meet you. "You ask when you will return, but there is no date." I don't know when you will come again. Xiaoqian's friends are looking forward to your visit again. Thanks again!
Douxiaojieheyinxiansheng
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
58 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The hotel is very close to the airport and provides airport drop-off service, although I didn't use it. One of the sockets at the bedside was not powered, and although the technician didn't fix it, he came very quickly. Later, I asked for paper and pen, and I immediately smiled and thanked her, but the lady who delivered the paper and pen had no expression on her face.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Qianhe Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Metro Line 9 and Jiangbei International Airport, and has everything you need for food, drink, entertainment and cinema. At the same time, the hotel's restaurant provides guests with high-quality breakfast service. You are welcome to experience it next time.
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Business travelers
4 review
1.0/5
Posted on Mar 7, 2024
The cleanliness of the guest room is very poor and noisy. The cleaning in the morning is very noisy. There are urine stains on the toilet with towels that have not been wiped clean. There are also some dirty things and some yellow things on the pillow. As shown in the picture, the faucet of the sink is not Flexibility is very difficult to use. The waiters at the front desk are dressed casually and unprofessionally, and there is no service. It seems that some colleagues are still lying on the sofa in the front hall.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! Thank you for your valuable suggestions and opinions on our hotel. First of all, regarding the hygiene issues you mentioned, we will implement them to the staff according to the specific situation and carry out more detailed hygiene rectification and improvement. You can also contact us as soon as possible when you check in. Change the room or clean it for you again. In addition to the issue you raised about the attire of the front desk staff, the employees here are all dressed in the same uniform. The hotel has unified training for the employees. As for the issue you mentioned about the employees lying on the sofa The hotel employees have a unified rule that they cannot rest in the lobby. Once again, I apologize for bringing you a bad check-in experience. We look forward to having you stay at our hotel again! I wish you a happy life and abundant financial resources!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Travel with friends
2 review
1.0/5
Posted on Feb 26, 2024
I have stayed in hotels and traveled so many times that I have never rated a hotel so poorly. The environment is very average and the hotel room is not clean. The most important thing is that the hot water in the hotel is not hot. I have to wait two hours to ask someone to come and say that it can be adjusted. Acceptable, I asked her to turn it up, and repeated that it would take two hours. I said that you should also turn it up. I would not take a shower tonight, but would have to take a shower in the morning, and repeated that I didn’t know what she meant. As a service industry person, The service attitude was really bad, which made me very angry. Then I closed the door and scolded me at the door. When I left the door, I asked her what her job number was. I told her it was your hotel's problem or my problem. I couldn't even say sorry or sorry. No. Do I have to endure it as a matter of course? After a tiring day, I want to take a good bath and go to bed. You said you can just adjust it. Why do you keep telling me to wait for two hours? Don’t you need to adjust it after two hours? Very bad, very bad experience. I didn’t sleep the whole night because of this incident. I have never tried it again and I have never seen such a person. I have a problem with my hotel. Do we have to endure it? It is important to say that it is a matter of course. A company invites People like this are useless. I will never come to this hotel again. I will never come here even once, and I won’t even deliver them. It’s really bad.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing and staying in our hotel. Thank you for your valuable suggestions. Regarding the problem that the hot water in the hotel is not hot, our hotel has a central water supply system that can be adjusted. The waiter said that it takes two hours to adjust it. The person concerned asked him and he did not scold you. I may not have heard the Cantonese Mandarin you said clearly at that time. I apologize for the misunderstanding! The service attitude you reported is not good. We have already reported it to the relevant departments. We are deeply sorry for strengthening the training of employees. In the future work, we will strictly require and urge employees of various departments to complete their work with quality and quantity! I am sorry again for bringing you a bad stay experience. I look forward to your stay in our hotel again! I wish you a happy life and prosperity!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The service was very good. It was my first time in mainland China and I was not familiar with anything. Fortunately, the front desk lady was very nice and helped me solve any problems. The hot water was very good and very hot. I just had to wait for a few minutes. It was much hotter than the other one I went to in Jiangsu. Thanks again for praising the front desk at 7 am on February 23.
Original TextTranslated by Google
Response from Property: Dear friends who know how to travel and love life, Happy Chinese New Year! [You are right] You have discovered all the advantages of the hotel. I believe you must be a traveler who pays special attention to high quality and knows how to appreciate it. The hotel has a good location, quiet rooms, complete facilities and other advantages. It is our supreme honor to be a distinguished guest like you. Thank you very much for your careful and serious comments on our hotel. If you come to Chongqing again next time, remember to choose our hotel again. We welcome friends from all over the world, and we welcome you even more. I wish you a happy new year, good health, all your wishes come true, and good luck in the Year of the Dragon. We look forward to your visit again