Guest User
July 3, 2023
The check-in experience was terrible. First, after taking a shower, I found that the bath towel was shabby. Then when I was about to go to sleep, I found that the lights in the room could not be turned off. I called the front desk and asked me to wait for ten or twenty minutes... After waiting to no avail, I called again. The electrician came into the room in the middle of the night but couldn't fix it. Then he changed our room to a triple room. The air conditioner was as noisy as a tractor. Forget it, it was past 11 o'clock in the middle of the night and the children were already asleep. I was too lazy to find the front desk. Just for one night, I will never book this hotel again next time...
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