Courtyard Chisinau

Courtyard Chisinau Reviews

Courtyard Chisinau

21/A Arborilor Street, Chisinau, MoldovaView Hotel Details
Courtyard Chisinau
Courtyard ChisinauCourtyard ChisinauCourtyard Chisinau
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Courtyard Chisinau Guest Reviews

4.5/5
Great
41 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(41)
Positive reviews(37)
Reviews with photos/video(2)
Negative reviews(4)
Guest User
Standard, Guest Room, 2 Twin/Single Bed (s) , City View
Stayed in Okt. 2023
Family
6 review
5.0/5
Outstanding
Posted on 20. Okt. 2023
Excellent hotel. We will stay there on our next trip.
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Xiazhihuofushihui
Standard Queen Room with City View
Stayed in Juli 2023
Solo travelers
32 review
4.5/5
Great
Posted on 23. Juli 2023
Free parking (limited), the room is very new, nothing wrong~
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Guest User
Standard Queen Room with City View
Stayed in Okt. 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on 15. Jan. 2024
Clean, Chinese style
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Guest User
Standard, Guest Room, 2 Twin/Single Bed (s) , City View
Stayed in März 2022
Other
3 review
1.0/5
Posted on 4. März 2022
Junk hotel, inhumane. I went back to Moldova from Ukraine as a refuge. I booked it in the early morning and confirmed it. I finally let me stay, saying that it would be 3 o'clock in the afternoon, and would call and send me a message. In the end, there was nothing. Bai threw more than 4,000 RMB. I'm with a child, and I said it's not allowed to let the child lean on the sofa in the hall, the garbage in the garbage
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serkanyaman
Stayed in Juni 2024
Business travelers
1.0/5
Posted on 13. Juni 2024
I went to Chisinau for a business trip. I chose the Courtyard hotel. The location of the hotel is very good, right next to the Mall Dova shopping center, parking is sufficient, breakfast is varied. However, the rooms are very cramped, they put one slipper per person, you cannot move in the room The tomato, cucumber and cheese varieties used in the breakfast and the omelet prepared by the staff were not delicious. There is a responsible person from Benglades in the breakfast room, I could not see the manager of the hotel at breakfast, there is a bad smell in the hotel corridors, hygiene hand sanitizers were empty. The number of soap and sampans in the bathroom is not enough. According to many hotels in the market, it is too expensive for the name, I will not go again and I do not recommend it! Is gezisi icin Chisinau a gittim. Courtyard otelini tercih ettim. Otelin konumu oldukca guzel, Mall Dova alisveris mrrkezinin hemen yaninda, arac park yeri yeterli, kahvalti cesitli. Ancak odalar cok kuzuk, kisibasi na bir adet terlik koymuslar, odada hareket edemiyorsunuz Kahvaltida kullanilan domates salatalik peynir cesitleri ve personelin hazirladigi omlet hic lezzetli degildi. Kahvalti salonunda Bengladesli bir sorumlu var, otelin mudurunu kahvaltida goremedim, otel koridorlarin da kotu bir koku var, hijyen el sivilari bostu. Banya sabun ve sampyan sayilari yeterli degil. Piyasadaki bircok otelede gore isim icin cok oahali bir daha gitmem ve tavsiye etmiyorum!
Response from Property: Dear Mr. Serkan, Thank you for your feedback. We apologize for the inconveniences you experienced during your stay, including the room size, amenities, and breakfast quality. As a Select Service Hotel of the Marriott Brand, some facilities and services are aligned with our brand standards. However, your concerns are taken very seriously, and we will address them with our team to ensure improvements are made. We are continuously striving to enhance our guest experience, and your feedback is invaluable in this process. We appreciate your understanding and hope you might reconsider staying with us again in the future, allowing us the opportunity to provide a better experience. Best Regards, Courtyard by Marriott Chisinau Team
Safari43003803002
Stayed in Nov. 2023
Solo travelers
5.0/5
Outstanding
Posted on 1. Nov. 2023
Very well appointed hotel. With beautiful rooms but most important of all, great staff - Anya and Victoria - who greeted me with a smile and assisted me with information and insights into the country. Totally pleasant experience. The hotel is not in the main center of the city but right next to a very useful shopping mall. Only a yondex (uber equivalent) ride away from anywhere in this small city.
Response from Property: Dear Ed, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
441arturask
Stayed in Febr. 2024
Couples
2.0/5
Posted on 22. Febr. 2024
Overrated hotel! Rooms super small, but price extra high for such class hotel. And I don't understand how possible is to make a glass based bathroom inside room, awful. Breakfast is okay. Free parking near hotel. Next time i'll choose other hotel.
Response from Property: Dear Arturask, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this kind of issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Courtyard by Marriott Chisinau Team
Guest User
Stayed in Febr. 2024
Business travelers
0 review
5.0/5
Outstanding
Posted on 2. Febr. 2024
It was my first time in Chisinau and I stayed in Courtyard by Marriott for 2 nights. From check in to check out, it was a memorable stay. Entire staff were amazing with good qualities of hospitality understanding. I would like to extend my appriciations to Ekta and Maxim from reception and Rynul from restaurant. Keep up the good work.
atrash
Stayed in Jan. 2024
Business travelers
3.0/5
Posted on 22. Jan. 2024
i shall start with the positives , staff are super friendly , breakfast is great with good variety , parking is available , room space is convenient , what i didnt like , major hotel toiletries were not available , thin walls is a big problem in this hotel , you can literally here your neighbors next door , for light sleepers like myself is not easy to get a good night sleep , finally the location is far enough from the city center , although its closer to the airport and the Malldova ( if u re into shopping )
Response from Property: Dear Mr. Atrash, Thank you for taking the time to share your detailed feedback about your recent stay at Courtyard by Marriott Chisinau. We are pleased to hear that you found our staff to be super friendly, enjoyed the breakfast with its good variety, appreciated the availability of parking, and found the room space convenient. We sincerely apologize for any inconvenience you experienced with the absence of major hotel toiletries and the issue of thin walls. We will thoroughly investigate this concern and explore possible solutions to minimize noise disturbances in the future. Your insights are invaluable to us, and we assure you that we will use this feedback to enhance the overall experience for our guests. If your travels bring you back to the area, we hope you would consider staying with us again, giving us another opportunity to provide you with an improved experience. Thank you for choosing our hotel, and we look forward to the possibility of welcoming you back in the future. Warm Regards, Courtyard by Marriott Team
teddy z
Stayed in Jan. 2024
Solo travelers
5.0/5
Outstanding
Posted on 15. Jan. 2024
I was in Chisinau this time for only two nights, unlike the three previous holiday weeklong visits. Each time, under the exceptional leadership of manager Ana Koszma, my visits have been a wonderful “home away from home.” As a titanium Marriott Bonvoy member, I stay in many Marriott properties, and can always tell when one is well run: the employees are motivated, offer superb service, and the hotel and all rooms immaculately maintained. In Chisinau, the Marriott Courtyard under Ana’s guidance, is doubly well-run. Its in-house restaurant, the New York, offers the freshest fruit, vegetables and spices available, and I’ve often had special-order seafood dishes prepared exactly to my liking. Usually, the Courtyard is my least favorite of the Marriott brands, but this particular hotel, due to Ana Coszma and her entire team, it remains one of my favorite Marriott hotels.
Response from Property: Dear Teddyz, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best Regards, Courtyard by Marriott Team
Guest User
Stayed in Jan. 2024
Other
0 review
4.0/5
Very Good
Posted on 3. Jan. 2024
December 2023 Very good. Friendly staff, good food and clean spacious rooms. Location is quite far out of town centre but it is next door to a large mall with many restaurants etc. However it’s not easy to find genuine Moldovan cuisine nearby. In general definitely recommended.
tomaszz997
Stayed in Juni 2023
Friends
5.0/5
Outstanding
Posted on 23. Juni 2023
Perfect option for staying in Chisinau .Comfortable ,good equipped rooms. Professional,helpfull staff. Delicious breakfast ,various dishes ,bright offer. Restaurant in hotel offer tasty dishes and drinks. Restaurant staff friendly and professional.
Fearless09573106112
Stayed in Dez. 2023
Business travelers
5.0/5
Outstanding
Posted on 16. Dez. 2023
I spent a night in this hotel in Chisinau, during my last business trip to Moldova. Pros: new, clean and modern rooms, convenient bed and pillows, free underground parking, quick and easy check-in and check-out process, kind reception personnel, good free WiFi, affordable prices for Chișinău. Cons: not very centrally located, the rooms could have been with a better sound isolation, the breakfast was not available in time (it should start at 7:00), the toaster was not working properly and the staff didn’t take any measures to fix this problem after I notified them…
Guest User
Stayed in Okt. 2023
Other
0 review
5.0/5
Outstanding
Posted on 3. Okt. 2023
I really like this hotel. My family spends half our time in Moldova living about 1 km away. We typically spend 5-6 nights during that time as a guest of the hotel and can say without hesitation this one of the better Courtyards we have stayed at anywhere in the world. The property is conveniently located next to the Malldova Center and just quick walk, bus ride or taxi away from most attractions. The staff is always very helpful and accomodating, whether it's the front desk, housekeeping or F&B . The New York restaurant/bar downstairs has a wonderful breakfast buffet (which our family often enjoys even when not staying as guests) as well a nice menu for lunch, dinner and late night drinks. The room size is normal by European standards but slightly smaller than what you would typically find in a Courtyard located in the USA. The rooms have always been clean with no signs of wearing and the beds are quite comfortable. I would not hesitate to recommend this hotel as the best option in Chisinau and look forward to future stays at the property.
Guest User
Stayed in Aug. 2023
Other
0 review
5.0/5
Outstanding
Posted on 6. Aug. 2023
In the best way, my stay at the Courtyard by Marriott Chisinau was just as I expected--comfortable, quiet, clean, and without problems. It was a very pleasant and predictable stay at a Courtyard. The front desk staff was terrific--friendly and efficient. A special shout out to Cassandra and Anastasia. The room was state-of-the art and in great shape. Wi-Fi was fast and reliable. The fitness center was excellent. I did not use the restaurant. The hotel is located next to a big mall--Mall Dova--which has numerous eateries and shops. And there are plenty of other options within a short walk from the hotel. It is not too far to walk to the center of the city--about 20-30 minutes--a very pleasant way to see the sights. Public transportation runs right in front of the hotel. Strongly recommend the Courtyard by Marriott if you are in Chisinau.