To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(41)
Positive reviews(17)
Reviews with photos/video(1)
Negative reviews(7)
Guest User
Stayed in Nov 2023
Couples
2.0/5
Posted on Dec 22, 2023
Uncomfortable beds dipped in the middle. Lots of fluff under the bed. My dog was covered. Only one dining chair to sit on. Cold floors it needed rugs for the freezing winter. No restaurant or bar no atmosphere just basic. Breakfast was not worth the money. No hot food. Not even white bread.
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Nov 3, 2023
This is a wonderful hotel. It is well situated in Chinon with free parking directly opposite in the square. The interior is very stylish and our room was modern and well equipped. The breakfast room is very inviting and there was a very good choice of food including fresh croissants, toast, jams, cheese, ham, yoghurts, nuts, fruit, eggs etc and it is all beautifully presented in a nice airy conservatory. The staff at the hotel are most obliging and speak good english. Overall an excellent choice if you want a central hotel at a competive price. To be highly recommended.
Guest User
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
This hotel is superb. It is well located and there is free parking just in front in the square. The welcome was first class and the room very spacious and well equipped. The breakfast served as a buffet in the conservatory had a wonderful choice of food and drinks including smoked salmon and home made fruit salad and cakes as well as pastries and a good selection of hot and cold drinks. We ate dinner in the Bistro du Marche next door which had an excellent menu. All in all a great hotel which we would highly recommend as you are very well treated and the facilities are all excellent.
Trail28807569666
Stayed in Jun 2023
Couples
3.0/5
Posted on Jul 13, 2023
We indeed booked a cheaper room so there may be much better rooms in this hotel, but ... Plus points: lots of parking in the square outside, good updated bathroom with a proper walk in shower. Strong air-conditioning. Pleasant staff. Minus: really small room opening off a narrow outdoor balcony walkway; seriously tough to manage with a suitcase. Cheap furnishings and the window opened right on to the walkway. Only one bedside light. Ancient lock and key. We were hoping for a bit more.
Guest User
Stayed in Dec 2022
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
Well situated for Chinon and the Loire. Friendly helpful staff. Comfortable rooms. Secure car parking. a little off the beaten track but easy to find. Great breakfast and good service at reception for an early start.
Guest User
Stayed in Dec 2022
Other
2.0/5
Posted on Jan 31, 2023
We were on a trip with friends to the Loire Valley. I booked two rooms at this hotel - requesting a king-sized or "twin" room for both rooms. One room was spacious and had a king-sized bed. The other was tiny - with a full-sized bed. My husband and I (who are tall) had to turn side-ways to get around the end of the bed. When we were preparing for the day, one of us would leave the room so the other had room to maneuver. There was nowhere to put our luggage. The bathrooms are quite outdated and we had to add water to the back of the toilet to get it to flush properly.
Guest User
Stayed in Dec 2022
Couples
4.0/5
Very Good
Posted on Jan 31, 2023
Very comfortable room with air conditioning (which was important in a heatwave) the manager was very helpful, the breakfast quite adequate and the position of the hotel is great in relation to the old town and fortress. The only blemish was the complete lack of response from a staff member when we arrived before 3 wanting to store our bicycles. Nonetheless I would still recommend the hotel.
Guest User
Stayed in Dec 2022
Couples
1.0/5
Posted on Jan 31, 2023
From the multiple signs warning that reception is closed until 15.00 to the scruffy patch of garden with dirty furniture described as ‘an enclosed garden by the manager in her best franglais - this is a place to miss when visiting Chinon. One set of The bedroom curtains revealed a breeze block wall and the bed mattress was lumpy and probably pre dated the building. The breakfast room was Butlins a la 1950 with dirty cups. Tea and coffee in the common area consisted of a large box of PG Tips , a kettle and some paper cups. I have tried to make this review light hearted but it was a struggle
Response from Property: Hi, First of all, thank you for taking the time to visit our hotel and write a review about it. Positive as well as negative reviews help us to identify problems. We are very sorry to hear that your stay was disappointing. We are currently changing the mattresses of the rooms, and concerning the garden, our maintenance agent has taken your remarks into account. And for the franglais, we are trying our best to learn how to speak a proper english, but we are sorry for the possible mistakes. We wish you a good day and hope that you have retained some good points of your stay in our beautiful region.
Guest User
Stayed in Dec 2024
Other
1.0/5
Posted on Jan 3, 2025
1/ erreur a l’accueil sur la réservation que j’avais faite en ligne. Après 10 mn de discussion, l’hôtesse est allée sur la réservation pour dire « je me suis trompée ». Cela arrive à tous. 2/ chambre 113, nuit de saint sylvestre. 14 degrés dans la chambre et pire dans la SDB. Dormi habillé, certes je n’avais pas bu d’alcool pour une fois, c’est con! 3/ on vous change de chambre demain avec « la suite »! Super…. Mais pas de chauffage. 4/ le proprio vient, l’ambiance vers1 heure du matin finit par se réchauffer. La proprio s’engage à faire une remise 5/ j’arrive à la réception ce main, 167,5 € au lieu de 164 € sur la réservation, toutes taxes comprises. 6/ je demande le proprio. Remise 10€, une bouffonnerie. J’insiste. Il m’offre un chinon 2014 ( un des plus petits millésimes. Je suis vigneron). Bouteille en expo sur la vitrine du bar!! Je suis un looser !!!
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Guest User
Stayed in Jul 2024
Couples
3.0/5
Posted on Aug 9, 2024
Très bon petit déjeuné. Chambre supérieur très médiocre avec une salle de bains est a refaire.revoir l'installation du frigo et bouilloire se trouvant dans la deuxième salle de bain posé sur une planche au dessus de la baignoire.Équiper la chambre de stores, car les rideaux occultant ne suffisent pas à faire du noir.
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Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 2, 2024
Très bon séjour Equipe accueillante Beau batiment et belle cour intérieure Chambre familiale spatieuse, literie très bien Très bien situé dans la ville PArking gratuit mais attention de ne pas se mettre sous les arbres comme nous, les pigeons s'en sont donné à coeur joie
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Guest User
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Mar 24, 2024
C’est un ami qui m’avait conseillé je n’étais pas dessus et il est bien situé ,il est à proximité des commerces c’est Super Il est en centre-ville c’est un hôtel que je recommande à mes amis trop cool
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Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Feb 20, 2024
Les chambres sont belles et confortables, parfois dans un style très classique ce qui se marie bien avec le lieu. Le petit déjeuner est qualitatif, et l'accueil est agréable dans cet hotel place jeanne d'arc. Vous pouvez vous garer facilement, attention au jeudi, jour du marché ou il faut se garer sur certaines places (entre la statue et le commissariat). Seul petit bémol, chambre en étage avec une escalier en bois assez bruyant et étroit pour y accéder mais c'est un détail.
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Guest User
Stayed in Nov 2023
Family
4.0/5
Very Good
Posted on Dec 29, 2023
Charmant hôtel dans une maison bourgeoise, les chambres ressemblent aux pièces de la maison, mais toutes bien équipées (lits confortables, salle de bains spacieuse...). Un grand parking public gratuit se situe devant l'hôtel. Accueil personnalisé charmant, la maîtresse de maison est très agréable. Seul bémol, petit déjeuner un peu léger pour un hôtel de cette qualité
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Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Nov 22, 2023
Très bon accueil et ma chambre était vraiment très cosy avec des poutres apparentes lui donnant beaucoup de charme. Le service était vraiment très bien et mon séjour a été vraiment agréable. Merci beaucoup !