Hotels Near Marshalls in Chino

We are mystified by the previous poor reviews and wonder what hotel they are describing. My husband and I found the following: The family who owns and manages this hotel are kind and competent. Our check in was handled by a pleasant, professional young woman. The room itself appeared to be newly remodeled in 2019 furnishings, flooring, bathroom tile and paint colors. Very neat and clean. All appliances and technology worked perfectly. The hotel itself reflects a pride of place with topiary shrubs and freshly planted flowers. In closing, our only suggestion to the previous complainers is that if they can not recognize an excellent value in lodging, they should just stay home.

The hotel is very new, spacious, bright, and quiet. It provides American breakfast, laundry room, gym, etc. The transportation is convenient. The hotel is next to Highway 71. It is worth staying again.

Book two big bed rooms, the bed is very big, the thin person feels that one can sleep three people, there is no breakfast there, not far from the early shop opened by the Chinese, it is cheap and delicious, the boss is very good Chinese Communication, the parking lot in front of the door, the hotel location is close to the high speed, a bit noisy, the hotel facilities are generally sanitary, others are good, it is worth staying

Very nice hotel. It is without a doubt the best hotel that is around here. I love their deluxe rooms with the courtyard style patio. Very nice! Thier restraunt is also very nice!

The hotel breakfast is super rich, it is the best I have in the United States, the yogurt dessert bread coffee juice has, the room is also the most comfortable, impeccable ~ cost-effective ~ next to 50 meters there is a macic inside the cosmetics is very complete

Yes, we flew by LAX but we drove & stayed here after arriving almost midnight so traffic was barely there. We left really early for a 6am flight at LAX on our way back so traffic was not there. The hotel was simple and clean; we were out and away to our destinations most of the time. The bathroom can use a vanity table, actually. Breakfast was spartan, to say the least. But we really enjoyed our stay as they clean & organize the room every day. Friendly non fussy service. Be ready with your IDs. Don't expect something grand; I was told they used to be part of the Super 8 chain but is now independent. We never got to use the swimming pool. We also saw a number of places to go for food and some shopping very near this hotel, which has one of its sides actually by the freeway.

The Sales Team Chihiro and Kimberly were professional, eager to help and very effective in meeting our needs for the 4-day 70 person training we held there. The ballroom was perfect for our event and our attendees enjoyed their stay in the rooms.

This is a very nice hotel. The breakfast is really good and the entire hotel staff is terrific. The rooms are nice and have been cleaned well. The hotel amenities are good and well maintained. I would recommend staying here for business or pleasure.

Let me just start with the people...I have yet to run into a hotel employee at this place that wasn't smiling, pleasant and happy. Jonte and Jet were at the front desk to check me in on this last visit. I've been here before but MONTHS ago but I was remembered and that made me feel special right off the bat. It's nice when you travel for business and are remembered. Rooms can be remodeled but I can tell you that the attitude of the people comes from the top, and genuinely appreciate the friendly reception here. The hotel rating of 5 stars is BECAUSE of the people. The day I checked out I got an email from Hannah letting me know they accidentally charged me the wrong rate and refunded me the difference. Honesty in business is so rare and I really appreciated her reaching out. The rooms...they are what they are for a TownePlace/Marriott property. They are mid sized, and offer the basics with a fridge, small sink and the basic kitchen essentials. They are clean, as was the bathroom, which is really what matters when you stay at hotel, right? I feel like the water pressure was lacking but with the restrictions on water usage at commercial properties I'm not sure this is the hotel's issue. Last time I stayed here I was upgraded to a suite and that room was much more spacious. Availability is the key to upgrades - and I'm OK with that. There could be better sound proofing between the hall and the rooms. I heard someone letting their door slam all night one of the nights I was there, but again - I'm hesitant to blame the hotel for the poor manners of one of their guests. The location is easy. There are a few (really good) places to eat within walking distance, and it seems like they are building more. The access to the hotel is easy so if you wanted to drive somewhere else to eat you could do so very easily. I'd say this was your basic, standard TownePlace Suites, and give it four stars for being what it is, but the people make the difference to me.