Guest User
April 23, 2023
The hotel as a building is beautiful, comfortable beds, large bathroom, beautiful view (10th floor, room 1014), very good location, large garage, but all this that looks splendidly good, was ruined by.... first the girl who check in... which wanted to charge us twice for the stay without having checked that it was paid for by the platform, I had to go to my room and look for proof of it that was already paid. Then he said my identity document and my entry paper to Chile, and he forgot it for a day in a printer, which if it wasn't for the girl who was on the morning shift I would have all the papers left in the hotel. The second case is the dining room, it is incredible that at this point in time they are still dealing with QR codes.... if you ask them for a menu they know absolutely nothing, the food is very good but the training of the staff leaves a lot to be desired. be desired.
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