Hotels Near Mercury Theater Chicago in Chicago

Hotel is very well situated in a really nice location and we always felt safe coming & going...walked a LOT and most things we needed were very close. The Majestic is an older hotel, so the carpet and bathrooms could use a bit of updating, but the amenities were nice. Beds were very comfortable with lots of pillows, covers and AC, a MUST in summer. Separate TV room with couch and desk was worth the bit extra. Entrance requires guests to always go by the small front desk which is ALWAYS staffed day or night. This means anyone entering to use stairs or elevator must go by a staff member...a feeling of safety accompanies this arrangement. Front desk staff was always attentive and pleasant with a kind greeting. A stop by the breakfast area, though no breakfast offered since covid restrictions, was a MUST to grab a cup of their special blend coffee they've used/sourced for 10 years...it is absolutely HEAVENLY and always fresh day or night. Quaint, safe, clean and offers a pleasant stay in the heart of Chicago. The area has nice landscaping which makes you feel you are in a neighborhood...pretty & pleasant. Easy access to a bus stop, the lake and lots of nice businesses, cafes. Thoroughly enjoyed our stay.

Love this place! Gonna stay here every time I come to The Vic! Solomon and Adrian were the best hosts! And Neil was an awesome manager! Definitely suggest a stay here. If they can put up with our shenanigans, they can put up with you!

The Chicago Hotel Collection Magnificent Mile The cleaning rules and service is by far the worst hotel I’ve ever stayed in my life. You have to request room service I requested room service a day before as the policy says and they still don’t clean the room towels were not switched out the garbage was not disposed of. I complained for a second time at the front desk with the two young ladies and now she wants to argue with me. Then the argument turned into negotiations on what gets cleaned and what does not. She says “we can replace the towels and remove the trash but we can’t make up the bed” (SMDH) I can’t make this Chit up I think it’s horrible that I have to negotiate with the front desk about getting my room cleaned, hotels are supposed to clean the room regardless whether you ask for them or not that’s common courtesy but this place does not. It became a negotiation tactic this should not even be a conversation as hotels are supposed to clean your room daily. The Wifi is shotty at best. Logging on to Wi-Fi seems to be a very difficult challenge as once you connect to the Wi-Fi in your settings then you have to go to your web browser and log in a code and that doesn’t happen. Finally, after about 10 attempts the web login page pulled up. Their Wi-Fi system does not allow your connected device to stay on you have to re-login every time you shut down your device therefore you have the same problem all over again also I found it harder to connect at late night hours as opposed to the morning and I’m not sure if they’re cutting off the Wi-Fi the other problem that I had was it would connect to one device and not the other. I can’t recommend this place at all if you’re looking for good service the hotel room is nice but that’s where it ends. This hotel lacks good service or good customer service at the front desk, they just keep repeating “sir it's policy” to do this, certain policy to do that and if that’s their policy with Customer service and how they handle a problem or three customers it’s not a hotel I suggest anyone going to, especially for the high dollar amount per night I do not recommend this hotel at all.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

Enjoyed my stay it was peaceful. Staff were very friendly and housekeeping was fantastic with cleaning the rooms daily. Will definitely stay here again. They also had a safe in the room.

Hilton group will have the standard level so no worry at all. We all satisfied the stay in Hilton.

Well, let's start when we first arrived. The door entrance and mat was clean! No trash or nasty doors and I loved that. Then we walked in and was greeted by the sweetest young lady named Sherry! I can tell you that along with the extremely clean facility all the way around, Sherry took the Cake!! She was so professional and she made our check-in, our stay and checkout amazingly smooth. I have been in Chicago many times, and paid high prices at other not so good hotels by this one was is the BEST!!! Thank You Sherry for making our stay an Amazing One! Our stay was a GREAT ONE!!!! Hampton Inn, Sherry is a Great Asset! Keep her Happy :)