Hotels Near Robert Morris University Illinois in Chicago

Excellent hotel, from every point of view. I will stay again in it, no doubt. Breakfast was superbly good. And all the people at the hotel, from the front office to the luggage storage, provided an amazing service. Kudos to you Hyatt and your people!

I would recommend this hotel to everyone if I could! Every single staff member was super nice and answered all my questions fast. The LOCATION is PERFECT! I was staying here for Lollapalooza and it was just a 8 or so minute walk to grant park. Being right on the river was incredible! The inside is very nice and clean and the room was very spacious. Will stay here gain if I ever come to Chicago!

1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.

Separate the truly excellent Webster Grille restaurant from this hotel and you have ... nothing that recommends staying here. But the Webster Grille is expensive ($95 steaks and up.) So, there is a bit of a mismatch. Check-in took forever because they had one person at the desk handling a line that literally went out the door. Hotels know who is coming in and should plan accordingly. I was here 5 nights, and 6 days and got housekeeping service twice despite asking for it each day. One day they came in and emptied the garbage cans and threw some towels on the bed and tossed in a couple of Keurig cups. There are just too many other options to stay here. The beds and sheets are pretty good, but it's just a place to stay - no frills and poor service. I will look elsewhere next trip.

Clean room with comfortable beds. Very busy location . The only negative is the cost of parking is ridiculous at $62/night.

I was here at the beginning of the summer and was very impressed with everything about the place. I have a feeling it is already very popular and might be hard to get into here during busy weekends. That being said, it will be the first Marriott location I will try to stay when returning to CHI.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

Very convenient location in downtown Chicago. Walking distance to lakeshore and navy pier. Lots of good restaurants nearby. The room is modern and spacious.

Our six night stay was surprisingly quiet. Population was sp**** in The South Loop. And there wasn’t a close by mall or large grocery store. But the main attractions like the zoo, art museum, science museum can be easily reached by cab. By 10am, there are almost no cars on the street on the weekend. Felt isolated and alone walking on the street. The district at night has it’s dangers. Robbery is rampant; but at least you won’t be killed. Friendly advice from the hotel. The room rate is high yet didnt include room slippers or toothbrushes. Water bottle wasnt free; charges were $6 a bottle. But I did enjoy the Food Hall on the ground floor and prices were reasonable at $10 for a fresh large salad or $14 for a pizza. The ramen noodles wasn’t too good though. The meat was dry and 8 slices too many. The Food Hall is only opened when the hotel has high occupancy (I was told). There is a small refrigerator in the room. Free of charge. We asked for a late checkout and the answer was a clear ‘No’. Even with a Marriott membership, an extra hour was not possible. Our room was very clean and with a good view; floor to ceiling window. Very comfortable stay. Any improvements? The front desk lady could have been more welcoming or friendlier maybe.

We gave me a room on the 15th floor, not near the lake. When I entered the room, I found the bed was dirty. I called the front desk and they apologized. Then I moved me to a lake view room on the 26th floor. The attitude was good, but the room facilities were old.