Hotels Near Play Garden in Chicago

It was a very relaxed day and night. The service was very nice everybody was so welcoming. The breakfast was not that good for the price I made with the night of the hotel. Coffee was watery

A single room has a relatively small space and a general environment. It is suitable for one person to travel and live for a short period of time, and is suitable for people with low living conditions, such as students. There is a lot of traffic at the door, so you need to pay attention to traffic safety when going out. There are supermarkets, shopping malls, subway stations, etc. nearby, and the living facilities are convenient, but the sanitary conditions are average.

We were in town for a family wedding The hotel staff was courteous and could not have been more accommodating The room was very comfortable and housekeeping was extremely attentive. We would make a daily walk to Cozy Corner restaurant for the ultimate in breakfast To the entire staff many thanks

Stayed 3 nights at this hotel as a Hilton Honors Gold guest with $30 Food and Beverage credit per night. Encountered outrageous issues enumerated below: 1) Checked in just after mid-night when valet has already closed. I eChecked from Hilton app and received digital key ahead of time but stopped by the front desk to make sure she has my car key for the Valet in the morning. She made a few keys which I sent my husband with so that he can get into the room to unpack as I stayed behind to fill out the paperwork for the car. He opened the room door to guests already asleep and both parties were shocked. The guests staying in my room called down to the front desk, and the only employee at the time started explaining why this may have happened. In that process, my FULL name was shared with people who are sleeping in the room I was assigned to and I learned the name of the other guest and that of her husband. The receptionist was completely frazzled, so I decided to report this to front desk the next morning. I was offered free Valet Parking during my stay. 2) There was NO restaurant onsite and no way for me to spend my Food and Beverage credit except at the self-service snack bar at the corner. I looked at the selection and inquired what my options are if I didn't want anything from the bar. I was told that I can purchase Hilton points with the F&B credit at check out, which I attempted to do. The receptionist told me that their record showed I purchased a bunch of snacks upon check in...I never even walked towards that area as I was dealing with the wrong room fiasco. I was promised to be made whole before they apply the $90 credit towards Hilton points. 3) After four emailed receipts after check out with a balance that finally showed 0, I waited a few days before I called Hilton Customer Service to check as I still haven't seen the point purchase. I was on hold with the first agent for 20 min as she supposedly called the hotel to check. She then told me she's transferring me to another agent to open a case. This was not a warm-hand-off, so I had to tell the story all over again, as the agent appeared to be soothing a crying baby at the same time. I was then again put on hold, for another 20 min, only to be transferred to the hotel reception to tell me that they now show I made snack purchase on the first night of my check in AND AGAIN upon check out, so there's no credit that they can apply towards point purchase. NOW..I don't know how to prove that I wouldn't touch the crap they have in that sad little corner they call snack bar, I'd like to know how HILTON can prove that I made those purchase. At this juncture, I'm putting this behind me. Stay away from this hotel...actually, given my experience with Hilton Customer Service, I'd say stay away from Hilton altogether.

This is the best hotel to stay at if you have an early morning or late night flight. It was very clean and well-managed and it served our purposes. We will use it every time we take a late night trip to Asia which we do 4 times a year at present. We were very pleased.

This is a lovely building with much attention to detail in it's design. Our room was very nice with quality furnishings with one exception. We both felt that the mattress was extremely uncomfortable considering the higher price we paid for the room. Self parking is about 1/4 mile from the hotel entrance which seemed odd to me. There was no provision for a shuttle service. We ate one meal at the hotel - a banquet for the event we attended. The food was good but not outstanding. Overpriced for what we got. No free continental breakfast.

Except that it is a little off the beaten track, there are also restaurants nearby, but it takes a few minutes to walk, everything else is OK. The hotel has its own restaurant, so you have no choice but to eat at the hotel late at night. The taste is not bad. It is more than 40 dollars from the airport. I remember that there is a taxi called city cab from the airport, which is too expensive. Because he can't go anywhere else after accepting the order, he can only go back, so there is a fare that needs to be paid and shared with the driver. As a result, I paid more than 60 dollars, and more than 70 dollars including consumption, which is super expensive. The hotel breakfast is self-service. When you check in, you will be given a colored coupon, and then you come to order. It seems that each different color coupon has different types of options. Mine is purple, I suggest you look at my choice. At the same time, because I booked with Ctrip, the itinerary changed, and I couldn't cancel one night. I wasted 1,000 yuan, which is very unsatisfactory.

The room was clean and the environment was good. The staff was not very nice. I clearly booked a twin room, but they insisted on giving me a large bed and a sofa bed. Finally, after I took out the order, they reluctantly gave me the room I booked. In addition, the hair dryer was broken. It couldn't be used.

After having made and double checked reservations I arrived after a $100 taxi trip from The overpriced airport to be informed by the front desk that they bounced my reservation to some large party and “get wrously covered the price of a new reaervation at the Renaissance Schaumburg Convention hotel”. Now I’m stuck canceling my dinner plans with aliens at the latest possible rude notice and waiting to take yet another taxi to some new place NOT of my choosing without knowing how close this is to my client’s offices for all day meetings tomorrow or not. I’m furious. I’m disgusted. I’m put out….sitting here just waiting for another taxi seething at how incredibly stupid and RUDE this is. F the Westin and Marriott

Overall, it was not bad. The original was a twin room, but the front desk told me that the twin was not there. You could add a small bed. The room size was limited and eventually it was not added, because the father took the sofa every night. This hotel is partial business, if private travel is not recommended. Surrounding packages can be convenient for eating and shopping.