Hotels in Downtown Chicago, Chicago

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

One of the highlights of our trip - also caught the taxi boat which at $16 a head was a bargain. If you have time, a trip to the zoo (free) is a must Red bus tour at $50 each a rip off $5 daily ticket for their overground local loop trains was a bargain Expect to pay $12-15 for a glass of wine

The experience from check-in to check-out was superb. The staff was friendly and helpful. The location is perfect because it is the heart of everything on Michigan Avenue! When we walked out of the hotel, shopping and restaurants were all around! I would definitely stay here again in the future.

The hotel is very exquisite, the entrance is the lobby bar, parking 58 nights, valet parking is possible, but be careful of wrong fees, obviously use the Internet for members, but charged the fees, coordinated and reduced

The location is excellent . It is about a two minute walk from the north end of Michigan Avenue very close to the Hancock building/Water Tower. Staff were super friendly and helpful from the moment we came through the door. They assisted with parking as well as giving an extensive list of where to eat in the neighborhood. They also provided personal recommendations when we asked. Thanks Mark, Felicia and Alicia for your great service and charming personalities; you made the stay feel even more special. It is an older hotel that is not likely to appeal to those who want one with all the bells and whistles and an expansive fancy lobby associated with a modern, high-end hotel. Those aspects may be nice but they also come at a substantial price and do not guarantee great service. This hotel is an excellent value for the money. Our rooms were clean, spacious and the beds were comfortable. The views from the room were lovely so that was an extra bonus. There are refrigerators in the room and plug-in slots for electronic devices along the edge of the desk. Other reviewer‘s have not noticed these items and have complained that they did not exist. There was nothing that we needed that was not there. While we did not request any, I heard from another guest in the elevator that staff was very responsive on bringing them ice when they needed it. Hotel staff also take Covid safety seriously. This was a great stay in a beautiful city. I would not hesitate to return to the Whitehall.

The small fridge in the room automatically shuts off after 2 hrs and doesn't stay at a safe temperature to store breast milk. The front desk advised to just use an ice bucket. This is problematic because (1) you will have to continually refill the ice bucket and (2) there is limited capacity. After an escalation to the manager, they offered to hold my milk behind the front desk in their fridge. I am not comfortable with that ”solution” nor do I want to go back and forth to the front desk for my baby's bottles and milk storage. He advised they previously provided medical fridges but they currently do not do so. I am so beyond disappointed. I expected so much more from this brand and now have to figure out something to do with my milk for my exclusively breast fed baby. Ugh, don't they have mother's stay at this property!? Marriott, do better!

This is probably one of the best hostels I've stayed at in the U.S. I've stayed at this hostel twice now. The first time was in 2015 and the second time this past month for Market Days. Location: The hostel is centrally located in Downtown Chicago/the Loop. It's easily accessible to get to and from O'Hare Airport via the Blue Line which runs 24 hours. The closest CTA station is Jackson Station which also has connections to many other CTA lines. The hostel is also located within walking distance to many other tourist hotspots like Millennium Park, Broadway shows, Lou Malnati's Pizza (10 minutes), etc. There's also a CVS Pharmacy at the corner of the street that sells liquor and other essentials. On the weekday, the area is bustling with downtown workers, but on the weekends, it's like a ghost town. Most restaurants and stores close by 8/9pm. The only place to eat at if you have a late night is Taco Bell which closes at 2am. Another downside is that there are a lot of homeless people that have set up camp in front and around the hostel, so some people may feel unsafe walking around. Security: The property is very secure. There are multiple entry points to get into the hostel with a key card. There's another entry point to get access to the elevator banks that lead to the rooms as well as required card access to go upstairs and into the rooms. There's also a 24-hour front desk. This was a saving grace for me because my flight from New York was delayed that I ended up arriving at 3:30am. Keep in mind, if you plan to arrive after 3am, you should notify/call the front desk and let them know otherwise they'll mark you as a no-show and cancel your reservation. They also have storage lockers/a luggage room for a fee. Facilities/Amenities: My original reservation was for a 4-bed male dormitory, but there was someone sleeping in my assigned bunk. When you arrive, there is a fitted sheet, pillow sheets, a bath towel, and a face towel (no comforter). You are expected to make your bed. Since I arrived so late and my roommates were already asleep, the overnight staff (DJ) was nice enough to put me in an 8-bed dormitory that was unoccupied, so that I didn't wake up anyone. Both rooms were very spacious/high ceilings/massive windows with a lot of space to store luggage and walk around. All the rooms have lockers (bring your own lock or buy one at the front desk). In the 4-bed dorm, there is a common area with a kitchen/bathroom that connects with 2 suites. The 8-bed room is setup where the toilet, shower, and sink are all in separate areas instead of all in one room. The shower area has dispensers for body wash, shampoo, and conditioner. There are also common showers and toilets on every floor. The downside of the dormitory is that you can't control the temperature of the room. Summers in Chicago are hot and humid and the room was kept in the 60s, which I loved. But, my roommates thought it was too cold for them. The WiFi access is very stable and fast. Th

If you are claustrophobic, this may not be the hotel for you. It is cute and clean, the staff was all amiable, and it is in a stellar location. However, this is a 100+-year-old building, and charming as it may be, the age of the building shows. The two elevators are tiny. We were in a single queen room on the 16th floor. The hallways to our room were super narrow, and the room was quite possibly the tiniest hotel room I have ever stayed in. The bathroom is tight with no extra space to unpack toiletries so I was thankful to have a hanging organizer with me. The room was clean and adequate, bed was comfortable enough for one night, and breakfast the next morning was the usual HI Express fare, which is always a pleasure. We chose this hotel for the location.

We stayed for three nights in a King Studio room. It's a luxurious hotel with some standout features, particularly the comfortable beds and great views. While there were a few design quirks, they didn't detract too much from our overall experience. This hotel is an excellent choice for those wanting a high-end experience in a prime Chicago location, especially for longer stays where you can take advantage of the in-room amenities. What we liked best: + Prime location on Mag Mile near Starbucks Roastery and Trader Joe's + Stunning city views (our window looked out on Michigan Avenue) + Comfortable bed and pillows + Electronic blackout shades + Excellent water pressure and hot shower + Tall ceilings, spacious feel + Good bellhop service and helpful front desk staff What we liked least: - Confusing light switch panel (difficult to use in the dark) - Poor outlet design (can't plug in two devices due to odd shape) - Missed turndown service due to confusing room status light - Long waits for the elevator Note, this hotel's lobby is on the 20th floor, and the rooms are on lower floors. It took a little getting used to - we went UP for breakfast and then DOWN to our room. But the lobby and lounge were beautiful, and had marvelous views of the city.

This hotel is a far cry from the one advertised on the website. It needs a deep clean, making for a only bearable stay if you're never planning on being in the room aside from sleeping. However, the beds are not comfortable so I can't say sleep was easy come by either. Definitely bring shower shoes to wear - no bare feet on that carpet! The front desk staff do a good job selling you on downloading the hotel app, but do not be duped into thinking you might get a free night after gaining the right number of points via the app. You only get this if you make a whole new booking with a special rate from the company. This is not what the front desk clerk told me when I checked-in and I wouldn't have bothered joining if I'd been told the truth, as I never plan on staying at this hotel or with this chain again. (I wonder why I was told a falsehood...!) While the location is great, I'm not sure it's worth the money to stay here. I'd rather have paid more for a nicer experience, or booked father afield for a cleaner more pleasant hotel.