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The hotel service was very good. They upgraded our room for free to face Michigan Ave. Many restaurants were closed during Christmas. The front desk and consultant were very serious in helping us find places to go.

I had booked a last minute trip to Chicago's Virgin Hotel to spend some time with my daughters. From the first minute we walked in the service was impeccable. This continued throughout our stay everytime we walked in or out of the hotel (many times). The location was perfect to shops, restaurants, Riverwalk, beautiful architecture, and many other visual attractions. The only downfall to our visit was it was Covid season and many restrictions to places we could go to watch the football game and/or eat as the restaurants were all closed in the hotel. That was a safety issue for the guests so it was appreciated they weren't open. The one thing I'd recommend is for them to have a list of what was open nearby and what was offered (dine-in, delivery, take out, etc.). We were able to find places on our own, but it would have saved us the time from searching/calling around. Overall, I would definitely recommend this hotel!!

The hotel is very good and the environment is very good, but it is a road 500 meters ahead. The bottom of the bridge is full of homeless people. I want to walk to buy chick fli a at night. I almost scared to death. Navigation leads us into this black tunnel. It is recommended to take a taxi at night.

It is located next to the lake at the north end of Michigan Avenue in Chicago, and it is the best location with the luxury street right next to it. I also plan to stay at Daumeng.

A single room has a relatively small space and a general environment. It is suitable for one person to travel and live for a short period of time, and is suitable for people with low living conditions, such as students. There is a lot of traffic at the door, so you need to pay attention to traffic safety when going out. There are supermarkets, shopping malls, subway stations, etc. nearby, and the living facilities are convenient, but the sanitary conditions are average.

Very good hotel, meets travel needs, large room, comfortable air conditioning, excellent location, great gym, will recommend to people around, the doorman is enthusiastic to help with luggage, everything is very comfortable, the room soundproofing is also good

The reservation interface shows that you pay 61.29 knife at the store, and the actual credit card settlement 142.16 knife! I don't know what the fee is, the foreign language is not good, and I don't understand it! But overall it feels good! The distance from the Weftec venue can be counted as zero distance, the first floor can be connected, and there is a sofa on the first floor! There is a paid breakfast on the first floor, and there is a Chinese waiter!

The hotel is very clean and tidy. The biggest feature of the room is the floor-to-ceiling windows. The scenery outside the window is very clear. Although there is no bustling Michigan Avenue, it is still good! There is a bar on the 18th floor of the hotel, not big. The hotel has a restaurant on the left side of the hotel entrance, named Somerset, in the room can also book this restaurant in the room dinning, about twenty or thirty minutes to deliver the meal to the room. I really like the bathroom's minimalist wash suit, which is white tea, especially fragrant and comfortable. Shopping, dining and entertainment are nearby. Not far from there are Chinese restaurants, such as Imperial Lamian, Old Sichuan, MingHin Cuisine, Shanghai Terrance, which are just a few minutes from Uber. Royal chef and old Sichuan are very popular! It is also 10 minutes from the hotel to the famous scenic spot Michigan Avenue, which is also close to Navy Pier and Millennium Park. The fly in the ointment is that the sound insulation in the hotel is not good, the guests from the opposite side of the room can hear the opening of the door, but the overall is good!

My family and I arrived around 330AM on a Friday night/Saturday morning. Service: 4/5 The Night staff was awesome, hospitality was IMPECCABLE! From the receptionist , bellhop helper, security, you name it! I wish I could remember their names but the receptionist was a young African American male about early-mid 20s! The morning crew and afternoon crew need some pointers from the night shift staff because they need some work. Rooms: 3/5 Our room had 2 full size beds, they were nice and spacious for all 4 of us (3 adults & 1 child). No microwave was an inconvenience but it wasn’t too big of a deal since our short was stay. Overall I would rate our stay a 4/5 (Would have been 3.5/5 had it not been for the service we experienced when checking in.

I am a guest of your's. I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. It looks like a garden. I enjoy it. Then, foods are delicious and some of them are amazing. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again.Thank you.Sincerely yours a guest.