The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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1 room, 2 adults, 0 children

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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Name: The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Address: 521 N Rush St, Chicago, Illinois 60611, United States, 521 N Rush St, Chicago, 60611, United States
Price range: From €289
Rating: 4.6

No. 4 of Cultural Hotels in Chicago

521 N Rush St, Chicago, Illinois 60611, United States

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Highlights

Delicious breakfast

Lots to do

Pets welcome

Amenities

Fitness Room

Private parking

Car Charging Facilities

Bar

Restaurant

Meeting Room

Multi-Function Room

Business Center

All amenities

Property Description

Unlock the gem of downtown Chicago at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Located on Chicago's premier commercial district, our luxury hotel puts you in the city center of Chicago near top attractions including the Navy Pier, House of Blues Chicago and Tribune Tower, as well as the Chicago Riverwalk. Complete a well-rounded workout at our 24-hour fitness center or grab a bite to eat at our rooftop restaurant, Upstairs at the Gwen. With a unique rooftop terrace and over 15,000 square feet of polished event space you can host any social gathering that embodies the classic luxury style of The Windy City. After a exciting night out, sleep among the skyscrapers of Chicago with a stay in our hotel suites featuring a luxury collection bed with a pillowtop mattress and elegant linens. Suite accommodations, including a flat-screen TV, high-speed Wi-Fi and complimentary bathrobes, will amplify your stay here in Chicago, Illinois.

9.3/10

Great

Very good location. Easy to go everywhere. Specious room

All 100 reviews

Surroundings

Metro: Grand

(310m)

Metro: Chicago

(850m)

Airport: Midway International Airport

(19.6 km)

Airport: O'Hare International Airport

(27.7 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior King, Guest Room, 1 King

1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Private toilet

Room Details

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Superior King Suite

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Private toilet

Room Details

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1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Private toilet

Room Details

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Deluxe King Room

1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Private toilet

Room Details

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Superior King Terrace, Suite, 1 King, Sofa Bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Terrace

Room Details

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Superior Two Queen Room

2 Queen bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Private toilet

Room Details

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Gwen Luxury Suite with Michigan Ave View

1 King bed and 1 Sofa bed

Has window

Non-smoking

LCD TV

Room Details

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Grand Deluxe King Room

1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Private toilet

Room Details

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Guest Reviews

9.3/10

Great

100 reviews

Cleanliness9.3
Amenities9.3
Location9.3
Service9.3

Average for similar properties in Chicago

Most Mentioned

Review summary

Room Size: Guests appreciate the spaciousness of the rooms, which provide ample space for comfort and relaxation. The size of the rooms is often highlighted as a significant advantage, contributing to a more enjoyable stay.(based on 1 review)

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 3, 2024

Very good location. Easy to go everywhere. Specious room

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

October 6, 2025

gooooood

Translate

J‍a‍m‍e‍s

July 22, 2025

one of the best hotels I have stayed at in Chicago. Great staff. Great restaurant and rooftop bar on the fifth floor. Location is within walking distance of most everything on Michigan Ave. Room was great , bathroom great, beds great. Would and have already highly recommended this hotel to several people. The only suggestion I have is with the shower products. Accessibility to the pump on the shower products is difficult to pump . If the bottles were a little higher in their holders you could pump the soap out easier , but all of the guests in our room had the same issue with the soap dispenser. Its a small critique , but you should know , thats why you are asking. Great job Gwen

V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r

July 15, 2025

Gwen stayed at The Gwen Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.

A‍r‍i‍e‍l

June 23, 2025

I wouldn’t stay here if you are looking for a 5-star hotel experience. Amenities were lacking on the property and in the rooms, service was mediocre-poor and the rooms are fine but slightly run down. Feels more like a basic, massive chain 4-star hotel than a “luxurious” experience. Wouldn’t stay here again, unfortunately - completely overpriced and I’m surprised that this is considered to be in the 5-star hotel category.

j‍i‍l‍l

May 5, 2025

This was our 3rd stay at The Gwen. Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait. I’ll maybe return not sure yet.

K‍e‍n‍a

May 5, 2025

Chic hotel Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!

L‍y‍n‍n

May 24, 2025

Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 11:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

CuisineAmerican

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of US$150.00 (approx. €130.17) is charged.

Pets

Pets are allowed on requestAdditional charge

Fee: US$125.00 (approx. €108.48) per pet per stay

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2015
Renovated: 2017
Number of Rooms: 279

Phone:+1-312-6451500

Email:info@thegwenhotel.com

Frequently Asked Questions

What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is from 15:00 and check-out is by 11:00.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a swimming pool?

No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago doesn't have a pool.

Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, pets are welcome at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, but it is best to call ahead to confirm.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provide breakfast?

Yes, guests at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago can enjoy breakfast during their stay. Breakfast option(s): American.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Prices at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The nearest airport is Midway International Airport, just about 23 mins from hotel by car (19.6 km) away.

What is the cancellation policy for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The cancellation policy for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago depends on the room type and booking terms.

About This Property

Nearest Airport	Midway International Airport
Distance to Airport	20.01KM
Nearest Train Station	Millennium Station
Distance to Train Station	0.9KM
Nearest Metro Station	Grand
Distance to Metro Station	0.31KM
Average Price From	EUR561
Hotel Star Rating	5