The Ritz-Carlton, Chicago
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The Ritz-Carlton, Chicago

No. 2 of Scenic Hotels in Chicago
at Water Tower Place, 160 E Pearson St, Chicago, Illinois 60611, United States
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hotel overview picture
Last booked 23 hrs ago
Amenities
Indoor swimming pool
Spa
Massage Room
Fitness Room
Private parking
Bar
Meeting Room
Multi-Function Room
All amenities
Property Description
The Ritz-Carlton, Chicago, offers an iconic address that unites the city, lake, and sky in a vibrant and luxurious setting. At our luxury hotel in Chicago on the Gold Coast, the legacy lives through generations of families, travelers, and trailblazers, providing a coveted setting to enjoy what matters most. Cherished heritage, community soul, landmark service, and Midwest sincerity are all to be found at this downtown Chicago hotel. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.
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8.9/10
Very Good
This one is awesome.
All 103 reviews
Surroundings
Metro: Chicago
(580m)
Metro: Grand
(1.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

King Room with City View Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Room Details
Check Availability
6

Lakeside Suite

1 King bed and 1 Sofa bed
90-93m² | Floor: 15-30
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
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3

Skyline Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View

1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Minibar
Movies
Room Details
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2

King Room With City View

1 King bed
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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5

Magnificent Mile Suite with Michigan Avenue View

1 King bed and 1 Sofa bed
77-79m² | Floor: 24-27
Has window
Non-smoking
City view
Room Details
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One-Bedroom Suite

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
5

Gold Coast Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
City view
Room Details
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4

City View 2 Double Room With Club Lounge Access

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
2

Guest Room,2 Double

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
2

Lakeside Suite, 1 Bedroom Suite, 1 King, Sofa Bed

1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

1 King bed
Non-smoking
Air conditioning
Bathtub
Minibar
Toothbrushes
Room Details
Check Availability
5

Deluxe King Guest Room with City View Non smoking

1 King bed
Has window
Non-smoking
City view
Room Details
Check Availability
8

Lakeside Suite with Club Lounge Access

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
6

Navy Pier Suite, 2 Bedroom Suite, Navy Pier View, City View

Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
11

King Guest Room with Lake View and Club Lounge Access Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Room, 1 King Bed, Accessible, Lake View (Mobility W/ Tub)

1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Toothbrushes
Room Details
Check Availability

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

King Room with Lake View Non smoking

1 King bed
34-36m² | Floor: 15-30
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
2

Deluxe Room, 1 King Bed, Accessible, City View (Mobility W/ Tub)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
8

Water Tower Suite with City View

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Room Details
Check Availability
4

Room, 2 Double Beds, City View (Mobility Accessible, Roll-in Shower)

2 Double bed
Non-smoking
Air conditioning
Minibar
Toothbrushes
Connecting rooms
Room Details
Check Availability

Executive One-Bedroom Suite

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Executive Two Double Suite with City View

2 Double bed
53m² | Floor: 15-29
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Connecting rooms
Room Details
Check Availability
4

King Room With Lake View-Hearing Accessible

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
9

King Guest Room with City View and Club Lounge Access Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

One Bedroom Executive Suite With Club Lounge Access Non Smoking

1 King bed
Has window
Non-smoking
Room Details
Check Availability
2

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

2 Double bed
Non-smoking
Air conditioning
Bathtub
Minibar
Toothbrushes
Room Details
Check Availability
5

Executive King Suite with Michigan Avenue view Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Room Details
Check Availability

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Michigan Avenue View Executive King Suite With Club Lounge Access

1 King bed
Has window
Non-smoking
Room Details
Check Availability
8

Two Double Guest Room With Club Lounge Access Non Smoking

2 Double bed
Has window
Non-smoking
City view
Room Details
Check Availability
3

King Room With City View And Roll-in Shower-Mobility Accessible

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
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Guest Reviews

8.9/10
Very Good
103 reviews
  • Cleanliness8.9
  • Amenities8.9
  • Location9.0
  • Service8.9
Average for similar properties in Chicago
Most Mentioned
Review summary
Powered by AI
Room Comfort and Views: Guests frequently praised the comfortable beds, high-quality rooms, and stunning views of the lake and city skyline, particularly from higher floors. Sunrise views and proximity to cultural landmarks were highly valued.(based on 1 review)
K‍e‍k‍e‍b‍a‍o‍m‍a
August 5, 2024
衞生和環境很好!離密歇根大道很近,離海軍碼頭也很近!坐在房間可以觀看每週三和週六的煙火表演!缺點一酒店的早餐味道不是很好吃,二是房間空調的風聲太大,影響晚間休息
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2‍0‍2‍6‍5‍8‍*‍*‍*‍*
August 17, 2024
要牙刷沒及時送,咖啡機不好用。
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X‍i‍n‍z‍h‍o‍n‍g‍h‍a‍i‍s‍h‍a‍n‍g
August 17, 2024
這家超級贊。
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B‍r‍a‍u‍l‍i‍o
August 3, 2025
The rooftop service was slow even with not many people dinning in. Otherwise, the entire hotel stay was AMAZING AND SUPER FANCY
D‍a‍n‍i‍e‍l
July 21, 2025
It was overall a good stay. If anyone has ever travelled to places like Singapore or Bangkok, this would rate a 3.5 star hotel.
S‍h‍a‍n‍e
July 7, 2025
Dear Ritz-Carlton Team, I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay. Having stayed in hundreds of hotels over the years, I can confidently say that nothing has ever come close to the level of service, hospitality, and excellence I encountered at your property. From the moment I arrived, every team member I interacted with was exceptionally respectful, attentive, and kind. The service was seamless and made me feel genuinely cared for at every turn. The food was outstanding full of flavor and beautifully presented and it added to the overall sense of luxury and comfort that defined my stay. I can say without hesitation that this is now the only hotel I’m willing to stay at when I travel. Thank you for having me. I look forward to returning and experiencing this exceptional level of care and luxury again.
S‍c‍o‍t‍t
July 2, 2025
The lobby being on the 12th floor was a little different. Staff all very nice - not quite Four Seasons level but still pleasant and friendly. Really enjoyed the pool and dry sauna on the 11th floor, though regrettably the steam sauna was down for repair. One odd thing - the bathroom in our bedroom (I was there with my two kids), which has no lock, is one common area with the shower and toilet. So make a note - bathroom is one person at a time. No brushing your teeth while your kids use the can or shower (glass walled shower).
T‍o‍d‍d
July 10, 2025
Great stay in Chicago Wonderful stay with 5 star service. Exceptionally clean and modern.

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Meeting Room
Multi-Function Room
Restaurant
Torali
Business hours: [Tues] 07:00-23:00,[Sat] 07:00-24:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$29.00 (approx. RUB 2,345.02) Daily. Reservation not needed.
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Opening hours[Mon - Sun] 07:00-13:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2015
  • Renovated: 2021
  • Number of Rooms: 432
Phone:+1-312-2661000
Email:grprcacctng@marriott.com
The Ritz-Carlton, Chicago, offers an iconic address that unites the city, lake, and sky in a vibrant and luxurious setting. At our luxury hotel in Chicago on the Gold Coast, the legacy lives through generations of families, travelers, and trailblazers, providing a coveted setting to enjoy what matters most. Cherished heritage, community soul, landmark service, and Midwest sincerity are all to be found at this downtown Chicago hotel. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.

Frequently Asked Questions

What are the check-in and check-out times at The Ritz-Carlton, Chicago?

Check-in at The Ritz-Carlton, Chicago is from 16:00 and check-out is by 12:00.

Does The Ritz-Carlton, Chicago have a swimming pool?

Yes, The Ritz-Carlton, Chicago has a pool.

Are pets allowed at The Ritz-Carlton, Chicago?

Yes, pets are welcome at The Ritz-Carlton, Chicago, but it is best to call ahead to confirm.

How much does it cost to stay at The Ritz-Carlton, Chicago?

Prices at The Ritz-Carlton, Chicago may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to The Ritz-Carlton, Chicago?

The nearest airport is Midway International Airport, just about 25 mins from hotel by car (21.0 km) away.

What is the cancellation policy for The Ritz-Carlton, Chicago?

The cancellation policy for The Ritz-Carlton, Chicago depends on the room type and booking terms.

About This Property

Nearest AirportMidway International Airport
Distance to Airport22.45KM
Nearest Train StationMillennium Station
Distance to Train Station1.67KM
Nearest Metro StationChicago
Distance to Metro Station0.58KM
Average Price FromRUB82067
Hotel Star Rating5