Hotel Riu Plaza Chicago Reviews

A new hotel with complete facilities, a good gym, ok service, average breakfast, a delicious Italian restaurant nearby, and many places to visit nearby.

fThe hotel is quite new, clean and tidy inside, the soundproofing is a little poor, and the service staff is very friendly. The hotel is in a good location, close to Navy Pier, One Mile and Century Park. The breakfast variety is also OK.

The room is spacious and bright, the equipment is very new, but the air conditioning is very poor, there is no parking space, valet parking costs 65 US dollars a night, I will not stay again

Located in the center of Chicago, you can reach Lake Michigan in a few minutes' walk. There are business districts around, where you can go shopping and eat. It is very suitable for strolling in the city center🚶♀️

The hotel has a good location, great environment and great service!

The hotel is very beautiful, clean and the location is perfect. The staff is very helpful and gentil, excellent accommodation, best breakfast in the US! You must visit and have fun at the roof top at night. The view is incredible and it’s a pre-test to sky deck! Enjoy

Unable to fault anything with our stay at Riu Plaza. Staff were friendly and welcoming at all times. The location is great and easy to get around the city to visit sites etc. Breakfast was busy at times but always well staffed and organised. To top this we spent an evening and watched the beautiful Chicago sunset from the rooftop bar!

Hands down one of the best rooftops in the city! Drinks were amazing! Beds are super comfortable! I really enjoyed the breakfast buffet!

This was a great stay in a new, beautiful hotel. Check-in was difficult and time-consuming but all other staff were very helpful. Beautiful sunset on rooftop lounge and an amazing breakfast buffet!!

I don’t have enough words to describe this beautiful place as I’m still here and each day I marvel into something else Let’s start with how beautiful it is Top notch design The room itself is not just elegant but so functional and i love love their environmental consciousness A key card can get your lights AC and TV on and when you leave you simply pull it out I love that The water in the bathroom is great but at the same time not wasteful Beautiful shower with a big round shower head that really feels so amazing The bed was heaven! it’s the first time i slept past my alarm in weeks The staff is stellar Everyone is so friendly so helpful , right there all the time making my stay and everyone’s stay so comfortable The breakfast was insane at least four rows of all this food not just your regular breakfast They had hot milk for my coffee all frothy What an experience They do not have to go containers which I loved and it pushed me to just sit and look out their magnificent sized windows and sip my delicious coffee before going to the office The upstairs roof bar is so nice they have fire pits and a great bar Delicious food and the view of Chicago is just breathtaking and so is the glass edge which I finally got on Yikes super thrilling !! I love this place so much i want to stay inside the hotel and just enjoy the people here I have booked it again for a week in late October for another business trip but i have to say I wouldn’t even mind paying for the room myself I am that impressed Love love love it here Amazing Ten stars !!

The hotel is located in the best area of Chicago. The hotel is very clean and the breakfast is perfect and the people who work during breakfast are so kind and keep everything so organized and clean. The rooftop has amazing views and perfect music. Highly recommend this hotel

We had a fantastic time! The hotel was clean, offered great amenities, and had super nice service! We were only there for a night but next time we’ll check out the rooftop bar!

Excellent customer service and included breakfast was appreciated. Our first night checking in we found the room had not been properly cleaned. The front desk found us a new room immediately so they were very responsive to our concerns. Otherwise great stay.

My first trip to Chicago and my second time staying at a Riu property was amazing! Great service, atmosphere, and beautiful