Best Chianciano Terme Spa Hotels

A spacious and very clean room, in a comfortable location near the centre, a large parking, very friendly owner. Quality/price ratio is greater than excellent. Advised in particular as a base to visit the valley of Orcia.

Fabio expertly accommodated a family member's food allergies and gluten intolerance. He brought a plate full of homemade, gluten-free biscotti and muffins for her to select each morning at breakfast. It is often hard to find gluten free baked goods and she was grateful for the quality and variety. The food was labeled according to the top allergens in Italy, and there were meat, cheese and fruit options in addition to the baked goods. Andrea was equally wonderful; he helped us plan our driving routes and helped us with parking at the hotel. He inquired about our sleep quality and watched my expression when I answered. He deducted that the mattress was not to our liking and offered to switch it out to a softer one (which happened when we were aware from the premises). We highly recommend staying here. The only challenge was the tricky parking as the driveway to enter is on a hill, but Andrea was very helpful in this regard.

We had the pleasure of working with Giorgio, Stefano, Daniel, and Giada from Hotel Excelsior for our wedding, and we were truly blown away by their exceptional service. Coordinating accommodations for over 100 guests from around the world—Dubai, New York, London, and Melbourne—was no small task, but the team made it look effortless. Despite all the different check-in and check-out dates and special requirements, they handled every inquiry and booking with utmost care and professionalism. Giorgio and his team went above and beyond by preparing personalized snack bags for each guest and putting together a beautiful brunch on the day of the wedding. The thoughtfulness behind these gestures made us feel incredibly special. It was clear they genuinely cared about our event and guests. Something that truly touched our hearts was when the hotel staff took it upon themselves to help guests who had - on various occasions - missed the pre-arranged shuttle buses to the wedding venues. Instead of calling a cab or leaving it to the guest to solve the problem, they elected to DRIVE THE GUESTS THEMSELVES! This level of thoughtfulness and care is something we will never forget. It wasn’t just about fulfilling a duty; it was about making sure our guests were looked after in the most personal and considerate way. We will forever be indebted to them for their kindness. Our guests felt completely at home during their stay, and we owe that to the incredible efforts of Giorgio, Stefano, Daniel, and Giada. They made the weekend comfortable, memorable, and seamless. We couldn't recommend Hotel Excelsior enough for any event—thank you all for everything!