Adam Wollman and Gayle
July 19, 2023
We got in a couple hours early and tried to check in. The greeting I recieved from fellow at the diner was a very curt "Can i help you". No smile, no hello just a snotty attitude. We didn't know that check in was at 4 instead of 2 as we've found at most other lodging.
I asked to check in and the kid looked at his computer screen and in the same rude tone said "No, you can't check in till 4".
I asked if we could have an early check-in and received a very fast "No"! Not a "Sorry, no" or "let me see if a room is available, sorry, no", just a fast, arrogant and emphatic "No"!
We did check in at 4 on the dot and found the floors to be gritty...we wore our flip flops around the room. The sheets had a habit of scrunching up and coming loose which made for a poor nights sleep.
There was no coffee or cups to be had in our room or in the entrance area where the railroad employees hung out. I guess for the price we paid, we were expected to purchase coffe from the diner where we checked in.
Needless to say, Travelodge ain't what it used to be years ago! Next time, we'll spend a few dollars more as our friends did and stay at Little America. The staff there treated our friends with smiles, the room was very clean, and there was coffee in the room and the restaurant as well as many other amenities.