Boca de Agua Bacalar
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chetumal

Boca de Agua Bacalar

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Chetumal-Cancun KM 4.5, Chetumal, Quintana Roo 77963, Mexico
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Boca de Agua Bacalar features an outdoor swimming pool, garden, a terrace and restaurant in Bacalar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi.All guest rooms at the hotel feature air conditioning and a closet.Boca de Agua Bacalar offers an à la carte or continental breakfast.Chetumal International Airport is 13 miles away.Show More
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hotel overview picture
Highlights
Ideal location
Lots to do
Sparkling clean
Excellent service
Amenities
Outdoor swimming pool
Snorkeling
Spa
Massage Room
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All Amenities
Property Description
Boca de Agua Bacalar features an outdoor swimming pool, garden, a terrace and restaurant in Bacalar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi.All guest rooms at the hotel feature air conditioning and a closet.Boca de Agua Bacalar offers an à la carte or continental breakfast.Chetumal International Airport is 13 miles away.
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4.7/5
Amazing
Cleanliness4.7
Amenities4.7
Location4.7
Service4.7
All 40 Reviews
Surroundings
Airport: Chetumal International Airport
(24.8 km)
Landmarks: Club de Playa Kin-Ha Color's
(1.6 km)
Landmarks: Club Mia Xulha
(1.6 km)
Landmarks: Rancho Alegre
(1.9 km)
Landmarks: Parque Municipal de Xul-ha
(2.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Jungle Treehouse
1

Jungle Treehouse

Room Details
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Master Pool Treehouse
1

Master Pool Treehouse

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Two-Bedroom Pool Treehouse
1

Two-Bedroom Pool Treehouse

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Double Room
1

Double Room

1 King bed
Has window
Room Details
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Apartment
1

Apartment

2 Queen bed
Has window
Non-smoking
Air conditioning
Bathrobes
Electric fan
Garden view
Room Details
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Double Room

Double Room

1 King bed
Has window
Non-smoking
Air conditioning
Bathrobes
Electric fan
Garden view
Room Details
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Guest Reviews

4.7/5
Amazing
40 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in Chetumal
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 16, 2025
We had the most incredible stay at Boca de Agua! The location is complete paradise, you get the authenticity of the jungle and the wilderness of the bacalar mangroves and lagoon - but with complete luxury. The treehouses are stunning, you’ll have the most peaceful rest stilted within the jungle and the restaurant is incredible - the menu alone is one to come and try. From breakfast through to dinner the dishes were packed with flavour. We opted for the cooking class with Chef Sergio and so glad we did as we got to learn how to professionally prepare ceviche with the on site grown ingredients. And in our opinion, the sunrise kayak tour is NOT to be missed. Witnessing the day starting and the sun rising while paddling in a silent cenote was a memory we will never forget. A peaceful few hours at the lagoon pier is another moment that will stay with us, you really see that you are in one of the most beautiful places on earth. Lastly there has to be a mention for the staff- every single person from front desk, to bar and restaurant and housekeeping went out of their way to make our stay unforgettable, right down to one staff member even leaving us written recommendations for our next stop in Mexico. They were genuinely kind and made our trip so special. Thank you Boca De Agua - we WILL definitely be back!
W‍a‍n‍d‍e‍r‍5‍4‍6‍7‍9‍6‍2‍1‍3‍4‍4
March 11, 2025
The hotel and the setting is absolutely stunning. We loved our room so much so that it was an effort to leave it in the morning! Very comfortable bed and the outdoor shower was a treat. Our greeting from reception and our tour of the hotel from Herman were excellent. The service was a little hit and miss in the bar and restaurant area. Also we returned to our room at 4.30pm to find that housekeeping hadn’t visited. It feels like the place lacks the attention of a good hotel manager.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2025
Outstanding top to bottom. Set away from all worries and embracing nature in a spectacular setting. A much needed respite from back home in the US. Check in was very thoughtful and calming, sitting with us to get to know us and our expectations and desires. Most accommodating. Food was great but some small disconnect with servers who drop off food then put head down and slink away when items like silverware was needed, but guess they’re chilled out by the jungle too. Drinks were spot on. I love the Old Cast cocktail as a night cap. The catamaran tour with Cesar was incredible- a don’t miss- very knowledgeable about the flora fauna and everything in between. Quite a reverence for the lagoon.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2025
This has been probably the best holiday We have had in our lives. WELIVE IN ireland and like traveling around d the world. However the experience you get to live in Boca de Agua is Real. As a Mexican I have been in many beaches, lakes, falls and ojos de agua in Mexico, but the part of the Baccalar laguna you have access to from this hotel is very special. Being in the narrow area of the Laguna, you fell very safe, you can swim if you wish to the other side without being a professional swimmer or just relax and enjoy the silence and espectacular view of this very large natural swimming pool. The hotel is in the middle of the jungle and it's real jungle, not made up like other places in the mayan riviera. The accommodation is an extraordinary design, where a tree house clashed with a modern chalet. The feeling is that they have respected the jungle and it's creatures. The restaurant is top class. I have been here twice in less than a year, and the food is michelins star. The service is second to none. I have stayed in many old castles/hotels in Ireland and Scotland, where they make you feel like it's your home, but you know it isn't because you just couldn't have what's around you. However I Boca de agua, it really feels like home, it's not a presumptuous place, it's just unique. Everybody is looking after you, every details of your stay is look after, from the reception and their incredible team to support your activities to the waiters, the chef, the Manager, the incredible and amazing people looking after the room and the hotel, it just feels like everything is fine, and you can sit down and sip you favourite cocktail in the pier, or relax in the amacas in the swimming pool. Or just stay in your tree house refreshing in your private pool or amaca. At nights the smell of copal takes you back to the ancient mayan world, and waking up early to sip a delicious cup of coffee, from the country that gave coffee, chocolate and turkey to the world is simply amazing. I highly recommend anybody to visit this place. It's in truth one of the best ones in the world
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 25, 2025
One of the best places I ever stayed in. Workers are so friendly and welcoming. It is definitely a place to relax. I’ll be going back soon! Thank you all for making my experience so special. It is very clean and everything is great. Bring mosquito spray!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
Great Hotel right in the middle of the jungle and right beside to the magnificent Bacalar 7 Colores lagoon. The hotel offers top notch accommodations with great service and with the best food in the area. A must go hotel if you’re alive! A place like no other in all Bacalar!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 21, 2025
Amazing Experience – Beyond Expectations! This hotel truly surpassed our expectations! The property is absolutely stunning, with breathtaking surroundings that made our stay unforgettable. Our room was spotless and beautifully designed, with the highlight being our private pool – an incredible luxury we enjoyed every day. The food was outstanding, offering a wide variety of international dishes with a delightful touch of Mexican cuisine. We especially loved the lagoon and had so much fun with the kayaking activities. The staff was exceptionally friendly and attentive, always going out of their way to ensure we had everything we needed. We genuinely cannot wait to return to this paradise. Highly recommended!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 21, 2025
We spent four nights at Boca de Agua and all wished we could have stayed longer. We are already dreaming about returning. It is a stunningly beautiful property with delicious food, gorgeous rooms, and an incredible location. We did the sunrise paddle board excursion with Cesar, and it was the highlight of our trip! It was a magical way to start the day and it should not be missed. We are sad that we didn't do the sailing trip with him as well. A huge thank you to Cesar and everyone who made our stay so wonderful.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 21, 2025
Great experience at boca de agua. We had the most fantástic food. The hotel is Located in the best exclusive, and beautiful of the Laguna de Bacalar. And the hotel is so clean. If possible take the kayak and paddle board experience this is done at surise by the hotel staff .

Services & Amenities

Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 08:00–12:00

Front desk hours: 24/7

Child Policies
Children aged 8 and above are welcome at this hotel.
Children between 8 and 16 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Property Description

  • Opened: 2023
  • Number of Rooms: 26
Boca de Agua Bacalar features an outdoor swimming pool, garden, a terrace and restaurant in Bacalar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi.All guest rooms at the hotel feature air conditioning and a closet.Boca de Agua Bacalar offers an à la carte or continental breakfast.Chetumal International Airport is 13 miles away.

Frequently Asked Questions

What are the check-in and check-out times at Boca de Agua Bacalar?

The check-in time at Boca de Agua Bacalar is 15:00-24:00 and the check-out time is 12:00.

Does Boca de Agua Bacalar have a swimming pool?

Yes, Boca de Agua Bacalar has a pool.

How much does it cost to stay at Boca de Agua Bacalar?

Prices at Boca de Agua Bacalar are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Boca de Agua Bacalar?

Chetumal International Airport is the closest airport to Boca de Agua Bacalar, and it is about 30 mins from hotel by car (24.8 km).

What is the cancellation policy for Boca de Agua Bacalar?

The cancellation policy for Boca de Agua Bacalar varies depending on the type of room and booking conditions.

About This Property

Nearest AirportChetumal International Airport
Distance to Airport24.77KM
Average Price FromNZD993
Hotel Star Rating4