Best Hotels near Lily Vintage, Chester

Just returned from a two day stay at the hotel with work. This hotel is centrally located next to the railway station. A typical hotel that caters for coach tours and corporate types. My room was on the ground floor of the main building. First of all the room was average and basic. Not serviced over two days either? Rubber bath mat was mouldy and dirty on the bottom. Window would not open either. The main issue was the strong smell of cannabis in the corridor that was a constant throughout my stay. In addition the room next door had a noisy room party as it was full of some Eastern European workers. Went quiet after midnight however. Would not recommend this hotel unless your on a budget. Premier inns are far superior in my opinion. Food and drink : Beer in the bar “real ale” was rank ! Food was ok but service was slow two hours for a two course meal to be gotten through. Breakfast was good though. Staff were polite throughout. Car parking is expensive £15 per night and not very secure.

I came to visit family in Chester and chose this hotel as it was close to the train station and a nice walk into Chester. I love the modern look of this hotel, the under bed auto light was brilliant for night time bath room trip no need to turn on the lights. The black out curtains do there job really well I almost over slept, the staff were very helpful when i asked them for help. i will stay here again next time i visit the family

Do not stay here! Save your money and go to a else where.. Reading some positive reviews I actually feel these people are family and friends lying to boost ratings because I tell you now it’s lies. So il just break it down No lifts to support with cases and prams Short staffed had the same people running from the bar to the front desk Bedroom is very dated, dirty carpet, ripped wallpaper, worn out sofa beds. The room stank of musk and damp. Walls are thin you can hear everyone walking around and banging doors. Between 3 and 4am we heard a truck outside, metal trollies being dragged and clanking about for around an hour (we guessed it was a delivery) again we have a 10 month baby, that racket did not help in anyway! It is freezing during the evening, we put the dated heating system they have on this did not help at all. When we turned it off what I can only describe as the fire alarm sounded, this put us a damper on the night some more. (When speaking to staff the next day we were told it was in fact someone in another room setting off the fire alarm elsewhere in the hotel) Bathroom is disgusting, nail sticking out on the door so make sure you use the handle not a palm push, sink flooded when used, when toilet was flushed water poured onto the floor and into the bin, no room for your personal toiletries and a make up bag, no hair dryer in the room. No door handle tags to tell staff to leave going into the room while you are out, we got back and noticed because the bins had been emptied (they were no where near full) The main reason we chose this hotel was the pool. When we asked about the facility we were just simply told how to get to the room by the desk staff. Upon reaching the area down the dark corridors we noticed there was no one monitoring the pool and gym area (put us off as we have a 10th month old) god forbid anyone needed any help. Wifi is shocking and phone connection is none existent on o2 Thank god we didn’t book any food here because god know what we would have been served based on the cleanliness of the Hotel. My husband did give the manager/owner an ear full before leaving and disclosed all the points I have made. His response, ‘we are currently working on upgrading the hotel (work harder) and will give you a discount on your next stay’.. he was told he couldn’t pay us to come back! My favourite part of my stay was leaving. All in all the place needs a revamp and a good clean.

We have had a lovely stay, and it would only take a few tweaks to make this hotel better. Good: *It's in the perfect location, we took an uber into the centre of Chester for less than £5. *Breakfast was relaxed with a great selection as a buffet service. *Spacious room with all the amenities you need. *Plenty of free parking. *Beautiful grounds and really quiet at night. *Great value for money Needs Improving: *Cleaning standard is average, black mold around the taps in the bathroom that could be easily resolved. *Bathroom floor was desperate for a good mop *Bed wasn't the comfiest as 2 twins fastened together leaving a gap in the middle. *Staffing levels affecting customer service levels, we decided to order room service, took an age to answer the phone and then said could be collected from reception, kind of goes against the point of room service, so we left it, not great for the hotels add on sales if that happens everytime. *No enough bar staff, we ordered food but it was cold and one meal was not what we ordered but too hungry to wait for it to be replaced, apparently fish finger sandwich is identical to fish and chips anyway according to the waitress! Like I said it won't take much for this hotel to raise it's customer service standards to an excellent level, more staff will fix most of the issues, despite everything mentioned we would probably stay again.

The expression 'it is what it is' is oft used these days and seems made for Holiday Inns, Travelodges, Premier Inns etc. The general gist being, you get what you pay for; don't stay in a budget hotel and expect premium. To be honest, the hotel was absolutely fine. Yes it's a bit rough around the edges and the rooms were old and worn, however it's location is very good and the breakfast was surprisingly enjoyable. I probably wouldn't have bothered writing a review were it not for the pool. This was actually one of the main reason we booked the hotel; it was one night away with the kids and the bonus of having a pool always keeps them happy. The warning signs were there in the changing rooms which looked iffy but when you dip your toe in the pool and it's a pleasurable warm, you dismiss the worries. That is until you ease yourself into the pool, look into the water and realise the deep blue colour is actually caused by the amount of dirt floating in the pool. I raised my hand out of the water at one point to wave at my family and had several strands of hair (not my own) hanging off it. Have you seen the remake of National Lampoons Vacation when they accidentally go swimming in a cesspool. Ok ok I'm exaggerating but you get the point. I don't know whether the filter wasn't working properly - I know nothing about pool maintenance - but in my experience I feel it shouldn't be difficult to make pool water cleaner than that. As we all agreed, I could have handled swimming in cleaner colder water so Holiday Inn please turn down the temperature and what money you save, spend it on cleaning up the pool.

Booking was somewhat painful as I tried to book online and it wouldn't confirm. Emailed hotel and never received a reply so rebooked. Location is adjaent to race course and just 5 minutes walk to everything Chester has to offer. Good parking facilities. Check in was very easy after 2pm. We had a room on 3rd floor which was very clean and warm. There was traffic noise from outside but that is to be expected. Tea/coffee making facilities in room. No iron but we had our own with us. Good breakfast in morning with something for everyone. We have stayed in other Holiday Inn in Chester and this is by far the best in terms of location, cleanliness and favric of the building

The hotel is in the park, away from the commercial center, the green plants are quiet and quiet, there are local people to do weddings, tall and partying and taking pictures, the hotel has a barbecue bar, it is not convenient to go out for dinner. The room is really small, the price and convenience is really not as good as staying at the hotel.

Really lovely surrounding of the old boating houses and Boat Museum Easy to get to and a 5 min drive to Cheshire Oaks and only 30mins to Liverpool Centre The hotel is clean and up to date with a proper leisure facility too. Breakfast was all you could want and quality was excellent too A great hotel for a bargain price through Trip.com

The hotel location was amazing, 2 minutes walk from the station, about 5 minutes to the city.Every other day we requested to have our room cleaned but all they did was change the towels and filled up the coffee bar. Never cleaned the bathroom or changed the beddings. The room was located on the 3th floor where was not lift from the 2nd floor. We had to deal with the cigarette smells coming from the room next to ours. Kept on complaining about but no changes. The breakfast and dinner was good, staff was very friendly and always welcoming you with a smile.