Premier Inn London Tolworth

Room was clean and very good value for money. Service in the bar area was very good.

The staff are always really good at this hotel, which is why we coming back to this one. Rooms are comfortable and always clean. Breakfast is always tasty and pipping hot. Sangara in particular on this visit stood out as we had a couple of things we needed sorting which he did with ease and patience. He had a very difficult customer to deal with in front of us, which he dealt with very calmly and professionally. Great service from him and a credit to the PI Brand!

Stayed for 3 nights over a weekend. Great location, right next to the train station so easy access to London. Not much else in the area apart from a few shops. Room was clean and comfortable. Had to pay £15 to check in 90 minutres early even when the rooms were already ready which was a bit of a con. Totally understand early check in if you want to guarantee it from 11am but when its ready and only 90 minutes it is purely to get more money out of you. Restaurant food was really nice. Staff really pleasant, the chef even came out to help when the waitress was busy. 'Cookie' made really nice meals for us on Saturday and was very friendly. The free wifi is complete rubbish and our mobile signal wasnt great inside the building. Maybe another way to get you to pay for the ultimate wifi? On the day we departed, we wanted a sleep in to leave at 12 but housekeeping entered the room at 9.30 and then knocked again at 10.30 which I found really unsettling. If check out is 12noon, then dont come in my room until then. There was no do not disturb signs in the rooms either. For a budget hotel (just over £50 a night) and only 30 minutes on the train Waterloo, this is a great place to stay for exploring the city.

The bed was absolutely fine, I slept very well! The room was a perfect size and everything was as described on the website. Very tidy and clean. The only thing I missed was a hook in the bathroom to hang clothes/towels. But I suggested it in my review of the hotel. The parking lot is a bit small for large cars. My car is medium so I had no problems with parking.

Travelled to London for family funeral. Hotel was perfectly located for our needs. We received a warm welcome and all the staff were lovely. Room was clean and tidy and the bed was very comfortable, additional pillows provided welcomed. Good selection at breakfast, both hot and cold, which set us up for the day and our trip home. Would stay again.