Hotels Near Tropicana Fish Aquarium in Cheras

Hotel Tenera is located near to town centre of Bangi.the staffs are friendly,and efficient,check in fast and they do provide welcome drink.lobby is big, clean and well decorates.Room is clean,with TV and beds are comfortable.They provide lady swimming pool too.breakfast is delicious and more varieties,nice view with the pools,have a lots of fishes.good stay here and will book again this hotel if come to Bangi again

During our stay around 3am-4am the Aircond was leaking and there is no help provided after we informed the reception in first few minutes. After we screw them up only they do the work little faster. We ended up move to other room. Poor kids really struggled during that late night. Service was poor they only take action after I started to make noise about it. Other than it was okay. Everything is chargeable at this hotel. So check with reception upfront before placing any request.

Overall, my stay at the hotel was satisfactory. The facilities and services provided were generally good, but there were a few areas of concern. The room size was notably small, which impacted the overall comfort of the stay. Despite this drawback, the room was clean and well-maintained. The customer service was acceptable, although there were no exceptional experiences to highlight. Staff members were polite and responsive to inquiries, but there was room for improvement in terms of attentiveness. Unfortunately, the breakfast offered at the hotel was disappointing. The food was hard and not served at an appropriate temperature, which affected the dining experience negatively. In summary, while the hotel provided a generally good stay, there are areas such as room size and breakfast quality that could be improved to enhance the overall guest experience.

It was an amazing place, if u like antique and nature, this would be a place you can consider. Great staffs, they were able to cater to our needs and complaints in a timely manner. Overall it was a pleasant experience. Just that it’s abit run down and doesn’t have good lightings at night, it was hard to navigate around the resort at night.

Check in around 12am after watching concert at Axiata Arena, very fast check in process, just pay RM 50 deposit and get the key, hot shower, good mattress and pillow, very cold air-con, definitely will come again.

We check in this hotel on 16/9/2022 for 1 night for wedding event nearby. It was a late check in due to traffic jam from Johor. The hotel look grant from outside. The room was quite spacious. Before check in, we already call the reception to inform that we have an handicap driver who need a parking lot near to the lobby. For your info, their parking lot is located on the opposite building, multi-storey which is inconvenience for us. The receiption do give us approval to park outdoor. But when we reach the hotel, the security did not allow us to park. Even tho we did told him that we already got the approval. We have to go to the reception again, show them the prove, then the security let us park. But from the security movement and the way he look at us as if we making a crime. So terrible. It was raining day on that day, but was disappointed as no one from the hotel staff assist us with our luggages and things. Enter the room, when we wanted to use the toilet urgently, towel bowl was stained and cannot flush off. Called the room service, technician took about 20-30mins to repair. 4G internet and wifi access was very slow. In the evening, and during check out the next day, the same security kept looking at us and our vehicle. I understand that they are doing their job but please know that we didn't park there illegally. On the day of check-out, we called the reception to check whether can we request for late check-out, but instead of getting a late check-out, reception make us to check-out earlier which is before 12(the standard timing of checking out) If you are looking for a spacious room and decent area, you can come over to this hotel but if you are looking for overall good service and convenient, don't visit this hotel. You will disappoint yourself, just like i do.

good service, the first time we entered there was no wifi, and we told them and they gave us another room but the room smelled of cigarettes. We complained again and they exchanged our room for a nicer and cleaner one, near the mall and many restaurant areas.good

Value for money, the price is reasonable and the house was fantastic. Looking forward to our next stay here!

My stay was super pleasant and my niece really enjoys the pool! Mind you, the pool shared with the shaftbury residence and they are salt water pool! The pool is very big, make sure to bring your swimsuit, you will not regret it! However there were no shoes in the room, we opened all the drawers but found none. Probably had to ask from the reception but it's okay, nothing much on that as their floor is not tiles nor hard hardwood floower. The services of their staff, like always from Accor group, top notch. There are different lift from parking lot (we park at B1) to the other floor, their staff even help pointing us to the right direction. Make sure to bring your TnG with you so you can validate it for free parking. I booked via Trip so it comes with breakfast, but boy they didn't disappoint. The breakfast buffet, like my previous stay in another Mercure hotel, SUPERB! Kudos to the chef/baker who served and made the croissant sandwich from table to table, love their croissant and fillings! Kudos to the chef who prepared my scramble the way I requested. And also to that delicious nasi lemak. Plus, that surprising ice cream for breakfast which of course, the most enjoyable one for my niece. Just that we went for breakfast quite late around 9am so the refill is a bit slow on some food but we still manage to taste almost all of them (except for the noodle station). and the restaurant used for breakfast buffet is so big that you can sit far from other guests.

Suitable for business trip !! 1. The pillow is hard and high. Cannot extra pillow, 1 pillow @ Rm11 🥲 2. No provides mineral water bottol, u must cook using q kettle. 3. Aircon room temperature around 23 degrees above, u can feel like a fan. The temperature only drops to 20 degrees in the morning and our room is very very small. 4. Car park per entry Rm5