Holiday Inn Algiers - Cheraga Tower Reviews
Holiday Inn Algiers - Cheraga Tower
02 Rte de Ouled Fayet, Cheraga, Algiers Province, 16800, AlgeriaView Hotel Details
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Holiday Inn Algiers - Cheraga Tower Guest Reviews
3.9/5
Good
67 review
Verified reviewsLocation4.0
Amenities3.8
Service3.6
Cleanliness4.1
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All reviews(67)
Positive reviews(46)
Reviews with photos/video(5)
Negative reviews(7)
Aladdin
Standard Queen Room
Stayed in Jul 2024
Business travelers
3 review
Posted on Jul 31, 2024
There was no towels for the first and second day of my stay , even I emphasized twice , no hot water at night or early morning .
Guest User
Standard Queen Room
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jun 29, 2024
I recently stayed at the Holiday Inn Hotel in Cheraga and had a wonderful experience.
The location is fantastic, making it easy to explore the surrounding area.
The service was excellent, and the staff was consistently attentive and helpful.
I would like to give special recognition to Aziz and Noureddine, who went above and beyond to ensure my stay was comfortable and enjoyable.
Their friendliness and professionalism truly stood out. Overall, I highly recommend this hotel for anyone visiting Algiers.
Guest User
Standard Queen Room
Stayed in Dec 2023
Business travelers
7 review
Very Good
Posted on Dec 22, 2023
Hygiene: Not bad, overall ok
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Guest User
Standard Queen Room
Stayed in Jan 2024
Business travelers
36 review
Outstanding
Posted on Jan 29, 2024
Dinner for 4500, with a park in front and a supermarket behind, almost at the top of the mountain
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Tiantao6349
1 Queen Bed Suite High Floor
Stayed in Feb 2023
Business travelers
71 review
Posted on Mar 9, 2023
This hotel is pretty good in Aguo, the attitude of the front desk staff is very good
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Anonymous User
Standard Twin Room
Stayed in Jan 2022
Business travelers
69 review
Outstanding
Posted on Jan 16, 2022
Safe and sanitary, the overall environment is very good
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Guest User
2 Single Beds Standard
Stayed in Aug 2024
Business travelers
8 review
Posted on Aug 29, 2024
睡覺的時候，九點多突然有人敲門並開了門。
早餐吃了，拉肚子，可能牛奶不好。
前台效率太低，退房後要回房間拿忘了的東西，等了10幾分鐘都沒協調人給我去取。
電梯太慢，沒幾個人，也得等好久。
優點是安靜，睡得好。
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Anonymous User
Standard Queen Room
Stayed in Jun 2024
Business travelers
11 review
Outstanding
Posted on Jun 19, 2024
服務很好，二樓有健身房。前台服務也挺好
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Guest User
Stayed in Jun 2024
Other
Outstanding
Posted on Jun 23, 2024
Aziz and Abdellatiff provided excellent service. Friendly, polite and provided truly impressive customer service experience. They should be an example to all other staff. Kudos to both of them. Excellent! I will defenitely come here again.
Guest User
Stayed in Jun 2024
Solo travelers
Outstanding
Posted on Jun 19, 2024
I have just enjoyed an excellent two night stay at this excellent hotel. I was extremely impressed with everything. It’s a modern hotel which is well maintained. The restaurant serves delicious evening meals and breakfasts. The two pools were perfect for my needs. My room was spacious and very clean. What impressed me most, however, was the staff. Every member of staff I came into contact with - reception, restaurant, bar, pool, was very friendly and very helpful. I will definitely be back.
Guest User
Stayed in Jun 2024
Other
Outstanding
Posted on Jun 15, 2024
Iam frequent stayer for Holiday in Algeria, it was nice experience staying in holiday inn. Especially thanks to Mr Aziz and Latif ar the great staffs for helping and supporting the clients My special thanks to Mr Aziz and Latif for great support
Virendra C
Stayed in Apr 2024
Business travelers
Posted on Apr 25, 2024
We stayed in holidayinn algeria. Cleaning staff stole 2000 dollar cash from our room and hotel staff and security was not at all supporting to us. Not even filed an official complaint and we were asking for report. Pathetic security. Please don't trust these guys and hotel staff
Response from Property: Hi Virendra C, We thank you for providing feedback and staying at our Holiday Inn Algiers - Cheraga Tower. We appreciate you as a valued guest and for choosing IHG Hotels & Resorts as your travel partner. Holiday Inn takes great pride in its reputation for exceptional service, comfort, and value. I am sorry for what happened. I assure you that your feedback is of utmost importance to us. I have promptly shared your comments with our hotel management team, who will take the necessary actions to address the issue and enhance guest satisfaction. We are fully committed to resolving this matter and ensuring your next stay with us surpasses your previous experience. I sent you a private message to discuss this further. I hope you read it at your most convenient time. Sincerely, Frenzel A. Case Manager IHG Hotels & Resorts Service
mohamed A
Stayed in Feb 2024
Business travelers
Posted on Feb 16, 2024
No one was attentive near reception … I was waiting for something for nearly 15 minutes none of them bothered to ask and most worst thing is when I order something they jus say they don’t have those items which was kept in room service menu and more over they laugh while ordering and asking am an u speak English , this is how it goes ??
Response from Property: Hello mohamed A, Thank you for choosing IHG Hotels and Resorts as your travel partner! We appreciate you as one of our valued guests. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction. In line with this, do know that I sent a private message to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHG Hotels and Resorts Service
Guest User
Stayed in Jan 2024
Other
Outstanding
Posted on Jan 11, 2024
Mr. Mourad who works at spa was very energetic , helpful and hardworking. He was always smiling and paid attention to smallest details just not for me but for all the customers. I hope and wish you have more employees like him as they are an asset to your organisation.
Guest User
Stayed in Dec 2023
Business travelers
Very Good
Posted on Dec 17, 2023
Went here for a work trip. Hotel was very clean morning afternoon and dinner. Buffet had an excellent choice, especially the deserts. the omelette in the morning was a nice touch. staff were friendly only reason, five star not given who water in shower was not warm and even after requesting warm water 3 to 4 times no warm water was provided. There is a more nearby which has a very good food court and choice of restaurants also has a mini supermarket where you can buy essentials.