Anonymous User
October 5, 2021
This hotel is really speechless. There were only two bottles of mineral water when I checked in on the first day. I booked for a total of 4 days. After that, the water was not delivered every day. I asked the front desk and said: Why do we have to deliver water every day? I laughed. It was the first time I heard that the hotel would not deliver drinking water every day after traveling for so many years. Secondly, I applied for an early departure due to a change in the itinerary, but was rejected by the hotel in seconds. After contacting Ctrip customer service, I agreed to return it. Is this just a soft persimmon? Do you have to contact the official platform to get a refund? It's unheard of and the hotel corridors are full of bugs and moths into the room, it's disgusting, will never stay again.
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