Guest User
June 8, 2024
The overall check-in experience is poor: 1. Integrity issues. After arriving in the room, I found that the air conditioner was not cooling and I was sweating profusely from the heat. I went to the front desk and asked to change rooms. I was told that the air conditioner was not turned on until 6 pm. I could only ask to check out. A middle-aged man who seemed to be a hotel staff came over and said that the air conditioner was working. After maintenance, the air conditioning will be available in half an hour. I naively believed it. Facts have proved that he can tell lies in order to retain the guests. The air conditioning will not be provided until almost 6 o'clock. The air conditioner in front of the house is not cooling again (see Figure 1, the cooling setting is 6 degrees, and the city temperature is still 26 degrees). It can be seen that his home provides air conditioning regularly, and a small fan is provided in the room in advance (Picture 2), which can also confirm this. . 2. There are many stains on the carpet in the room (Picture 3). It is recommended to replace the wooden floor or floor tiles directly, otherwise it will be unbearable to look at it. 3. There is an open hole above the wardrobe, which contains various pipelines (Figure 4). It is recommended to seal this hole, in case insects and ants enter from here, which is not conducive to the safety of the residents. 4. Sound insulation effect. To be objective, there was no soundproofing, and the two guests living next door didn't stop chatting until one or two in the morning. I wanted to complain, but after thinking it was a problem with the hotel's hardware facilities, I gave up. Having said all this, I don't mean to give a bad review, but I hope the hotel can actually improve and give travelers a comfortable and safe haven for a short stay. If you make real improvements, I will still choose to stay here next time.
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