Came to Chenzhou for two days and chose this hotel online. I had often stayed at Hilton Hotels before and had a very good impression of the hotel. I booked a comfortable big bed, but when I arrived at the hotel I didn't like the front and back rooms, so the front desk helped me upgrade the room type. The front desk lady's robot in the elevator was broken, so she pushed the robot and greeted guests politely when she met them. It was a great performance! Because I was in a hurry to go out, I forgot to bring hair spray. I consulted the hotel and they also provided it; the air conditioning in the room is a flaw. It can't adjust the temperature automatically (but it's understandable in Hunan Province in this season). It will be much better if the window is opened; the next day, when I cleaned the room, I didn't put the garbage bag in the room, so I had to throw it into the trash can. I'm very sorry for causing trouble for the housekeeper of your hotel to clean it 😬😬; I also went to the hotel restaurant for two mornings. Compared with Hilton hotels in other provinces I have stayed in, there are fewer types and fewer edible types. The staple foods are only round noodles and wide noodles. When I asked the chef who cooked noodles when I was dining the next day, I found out that there are other types of noodles, but they were not displayed. Because I didn't see them, I didn't eat them. It is recommended that they can be displayed for users to choose, so that users will not be unable to eat because they can't see them, affecting the dining experience; the overall stay is still very good, the hotel room has good lighting, toiletries-towels-bathrobes-toothbrush supplies-body lotion are of good quality, and the room is also equipped with an air purifier, which is a service that many hotels do not have. I hope that things will change next time I come here 🤗🤗;
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