Guest User
August 11, 2024
The bed sheets were replaced, but there were many stains. The humidity in the room was high, so the bed sheets and pillows did not have the smooth texture and cleanliness that you often get in hotels. The pillow covers were replaced, but the pillows themselves had a lot of stains and were uncomfortable.
Overall, it seemed like the facilities were not well maintained, replaced, or cleaned. I feel like the cleanliness is not up to par.
If the relationships and systems between employees and staff are affecting it, they need to be improved immediately so that they can reach international standards.
I was satisfied with the breakfast. This is the only relief.
The hotel is far from Chennai city center and the airport, so you will need to use Uber to get there. The metro is under construction. I think that access will improve significantly once the metro opens.
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