Ibis Chennai City Centre Reviews
Ibis Chennai City Centre
690, Anna Salai, Chennai, IndiaView Hotel Details
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1 night
Ibis Chennai City Centre Guest Reviews
3.9/5
Good
74 review
Verified reviewsLocation4.0
Amenities3.7
Service3.9
Cleanliness3.9
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All Reviews(74)
Positive reviews(70)
Reviews with photos/video(10)
Negative reviews(4)
prasanna
Standard Queen Room
Stayed in May 2024
Solo travelers
1 review
Amazing
Posted on May 21, 2024
Rooms are maintained well and it is located in the heart of the city
Response from Property: Dear Guest,I am very grateful to note the compliments regarding the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.Thank you once again and I look forward to welcoming you back in the near future.Sincerely,Parvez DAMADGeneral Manager
KasimMohamed
Standard Twin Room with Extra Benefits
Stayed in Feb 2024
Couples
96 review
Outstanding
Posted on Feb 10, 2024
It was nice stay I. Chennai , good location , staffs are supportive and friendly , lots of shopping malls and entertainment near by ,
Overall very good hotel for reasonable price .
Response from Property: Dear Guest,At the outset kindly accept our sincere gratitude for your patronage with us. We appreciate your kind gesture of taking out time to review our services on this platform. I look forward to welcoming you again at ibis Chennai City Centre to experience bespoke services and unmatched hospitality.Sincerely,Parvez DAMADGeneral Manager
desaivishal
Standard Twin Room
Stayed in Oct 2023
Friends
4 review
Outstanding
Posted on Oct 9, 2023
All great
Brilliant breakfast spread
Response from Property: Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Vineesh KURUPGeneral Manager
xixixixi
Standard Queen Room
Stayed in Aug 2023
Business travelers
18 review
Posted on Aug 28, 2023
Bad service and not clean, so old.
Response from Property: Dear Guest,It is with sincere regret that I note your dissatisfaction with our service and facilities and truly apologize for the inconvenience caused.Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence.I request you to please treat this incident as non-representative of the ibis experience and give us another opportunity to make amends.Sincerely,Vineesh KURUPGeneral Manager
Tsongda
Standard Queen Room
Stayed in Oct 2023
Friends
93 review
Very Good
Posted on Jan 6, 2024
location is very convenient, 200 meters walk from metro station. room is acceptable. breakfast good.
Response from Property: Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Parvez DAMADGeneral Manager
Ysan31
Standard Twin Room - Shuttle Drop to US Consulate
Stayed in Apr 2023
Solo travelers
1 review
Outstanding
Posted on Jun 21, 2023
Ibis is really a nice place to stay. The location is in the city center where you have all easy access to wherever you want to go. The transportation system in the area is very friendly. You can get a toktok motorcycle to bring you anywhere you want to sight seeing.
Response from Property: Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Vineesh KURUPGeneral Manager
Guest User
Standard Queen Room
Stayed in Sep 2023
Couples
1 review
Outstanding
Posted on Sep 18, 2023
The location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
Response from Property: Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Vineesh KURUPGeneral Manager
ALEXANDER
Standard Twin Room
Stayed in Feb 2024
Friends
12 review
Posted on Feb 29, 2024
Central location
Response from Property: Dear Guest,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Parvez DAMADGeneral Manager
Tran Tuyet Nhi
Standard Queen Room
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 19, 2024
Good interior facilities, good support services, convenient location.
Original TextTranslated by Google
Response from Property: Dear Tran Tuyet Nhi,
We appreciate your feedback on the interior facilities and good support services at our hotel. Our convenient location also makes it easy for you to get around. We are delighted to hear you had a positive experience. See you again at ibis Chennai City Center!
Best regards,
Parvez DAMAD
General ***ager
Guest User
Queen room
Stayed in Mar 2022
Business travelers
4 review
Posted on Mar 25, 2022
1. The location is in a prime location, close to the subway and spence plaza shopping mall, and is also very close to E Mall. It is a 20-minute drive from the airport, and you can get the car in 24 hours.
2. The price is cheap, compared to the hotel hardware/environment/service is very general, the breakfast industry is very difficult to eat, and the fruit is not clean.
Original TextTranslated by Google
Response from Property: Dear Guest,It is with sincere regret that I note your dissatisfaction with our service and facilities and truly apologize for the inconvenience caused.Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence.I request you to please treat this incident as non-representative of the ibis experience and give us another opportunity to make amends.Sincerely,Vineesh KURUPGeneral Manager
Explorer59999742460
Stayed in Jun 2024
Family
Outstanding
Posted on Jun 10, 2024
Good food, buffet breakfast was a big plus... Room was small but neat and good so not bad over all. Rooms could have been bigger considering the price... Staff where good and helpful at all times so no regrets at all would love to visit again when in chennai
Response from Property: Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you enjoyed our buffet breakfast and found our staff to be good and helpful. Your kind words inspire us to continue delivering excellent service. We appreciate your suggestion regarding the room size and will take it into consideration. We look forward to welcoming you back on your next visit to Chennai. Sincerely, Parvez DAMAD General Manager
Guest User
Stayed in Jun 2024
Other
0 review
Outstanding
Posted on Jun 29, 2024
The hotel has amazing interior and the vibes . everyone is super friendly and welcoming.dont hesitate to book this hotel especially bar tender Dhomu, Anjali very friendly,smile face and service was excellent. price valuable in the bar rate.the breakfasts was amezing and had a lot of options overall experience was good
Guest User
Stayed in Jun 2024
Other
0 review
Outstanding
Posted on Jun 24, 2024
Excellent service from all of the staff. Thanks to all and keep it up. Anjali one of the younger staff giving service very nicely with her senior Mr. Hari Shiva and Mr. Madhav and Sharmila. Wishing you all the best and glorious future & best of luck.
Guest User
Stayed in Jun 2024
Friends
0 review
Very Good
Posted on Jun 24, 2024
Nice place, the room though small was exceptionally clean and neat evoking a sense of Japanese minimalism. Service provided by the room boy RAHMAN was incredibly helpful and he is attentive with a friendly attitude. The only downside was the lobby , check in took quite some time
Guest User
Stayed in Jun 2024
Other
0 review
Outstanding
Posted on Jun 23, 2024
Saful - overall Good performances and cleaned well in the floor as well room. Patience and determination was too good which they helped in each and every thing that i required. Please do cisit ibis and best for 4 star hotel as per recommended. Clean restroom.