CYNN HOTEL --Xanadu Hotel-Chinese First Han&Tang Dynasty Culture-themed hotel

CYNN HOTEL --Xanadu Hotel-Chinese First Han&Tang Dynasty Culture-themed hotel Reviews

CYNN HOTEL --Xanadu Hotel-Chinese First Han&Tang Dynasty Culture-themed hotel

69 North Kehua Road (Kehua Bei Lu), Wuhou District, Chengdu, Sichuan, 610065, ChinaView Hotel Details
CYNN HOTEL --Xanadu Hotel-Chinese First Han&Tang Dynasty Culture-themed hotel
CYNN HOTEL --Xanadu Hotel-Chinese First Han&Tang Dynasty Culture-themed hotelCYNN HOTEL --Xanadu Hotel-Chinese First Han&Tang Dynasty Culture-themed hotelCYNN HOTEL --Xanadu Hotel-Chinese First Han&Tang Dynasty Culture-themed hotel
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CYNN HOTEL --Xanadu Hotel-Chinese First Han&Tang Dynasty Culture-themed hotel Guest Reviews

4.7/5
Outstanding
1052 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1052)
Positive reviews(1038)
Reviews with photos/video(154)
Classy environment(113)
Friendly front desk staff(87)
Great location(81)
Easy to get around(44)
Well designed(26)
Well decorated(13)
Perfect for business trips(12)
Great swimming pool(9)
Negative reviews(14)
Paul Manfredi
Business Twin Room
Stayed in Jul 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jul 13, 2024
Working at Sichuan University, perfect location. Staff is excellent, very kind and conscientious. Only problem is 1. Hours of fitness center (doesn’t open until 8am), and 2. Very crowded pool with swimming lessons for children. While children are wonderful and teaching them to swim is important, the pool is unusable with them in it
Anonymous User
Business King Room
Stayed in Sep 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 11, 2023
Will very nice !
Response from Property: Dear guest: Thank you for taking your precious time to give your positive review of Chengdu Xanadu Hotel. We are very happy to see that you are satisfied with your stay experience. This is the happiest thing for us! A comfortable stay when away from home is every guest's expectation and the ultimate goal of our service. We welcome you to visit our hotel again in the near future, and we will continue to create a quiet, comfortable and high-end living environment for you. Finally, I wish you all the best! Thanks!
Yinxingdifeng
Business King Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 12, 2024
This is my third time staying here. The hotel is a Han culture theme, with classical decoration and luxury. Once you enter the hotel lobby, you will be amazed. The music is soothing and the receptionist is tall and beautiful. This time, the hotel housekeeper Dandan arranged the room in advance and turned on the air conditioner. I especially want to recommend the No. 7 technician of the hotel SPA. I stayed in the hotel three times and went to the SPA twice. It happened to be this lady. Her technique is very professional, her service attitude is also very good and she is good at chatting. I drove for more than 6 hours and was very tired. My shoulders and neck were a little uncomfortable. I felt relaxed and comfortable after the massage^_^! In addition, Xiaofeng at the front desk checked in quickly and provided good service. I like him.
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Guest User
Themed Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Thank you for the careful care of housekeeper Dandan. My wife and I stayed in the Frozen theme parent-child room. It was relatively safe. The power sockets were sealed. The room was very spacious. The floor-to-ceiling windows were comfortable. The child's crib was very cute. I recommend friends with children to try it.
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Guest User
Business Twin Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 25, 2024
When traveling to Chengdu, this hotel has a good location, next to Sichuan University and a few minutes walk from the subway station, with convenient transportation, slightly old Chinese-style decoration facilities, and clean and hygienic. I would like to praise the housekeeper Xiao Zhu, who added WeChat in advance before check-in, was enthusiastic and proactive in service, and gave me free service. I didn't enjoy it due to the itinerary, but I am still very grateful!
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Guest User
Business Twin Room
Stayed in Aug 2024
Family
6 review
4.8/5
Amazing
Posted on Aug 15, 2024
The room is clean, spacious and bright. The overall feeling is good. The breakfast variety is not very rich. I personally suggest whether air conditioning can be installed in the elevator. The elevator is a little hot. Also, can the carpet in the room be replaced with wooden floor or tile, which will make it cleaner?
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APPeng
Business King Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very good hotel, the service is particularly good, the housekeeper Xiao Zhu was enthusiastic from our check-in to check-out, and recommended the hot pot opposite the hotel. The room is also satisfactory, there are four bottles of water, unlike the hotel I stayed in before, which only had two bottles. If you want to send something, you can directly ask the housekeeper, and it will be delivered quickly.
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Response from Property: Dear guest: Thank you for spending your precious time to give your good review for Chengdu Xanadu Hotel. We are very happy to see that you are satisfied with your stay, which is our happiest thing! When you are away from home, living comfortably is the expectation of every guest and the ultimate goal of our service. We welcome you to visit our hotel again in the near future, and we will continue to create a quiet, comfortable and high-end living environment for you. Finally, I wish you all the best! Thank you!
Aniuamy
Business King Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Very satisfied with the stay experience. The hotel lobby is large, the environment is very good, the front desk service is good, the check-in is fast, the room facilities are complete, the bed is very comfortable, very good! I originally booked other hotels later, but I was very satisfied with the stay here, so I decisively refunded the other hotels and continued to stay here. I would like to especially thank the manager Zou Huaiqin at the front desk. She was my housekeeper during my stay. The lady was super nice. She patiently helped me deal with any problems, was serious and responsible, and answered all my questions. It left a deep impression on me. I will recommend it to my family and friends and look forward to coming again.
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Kechangcoco
Business King Room
Stayed in Aug 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The room is spacious and bright. The service is good. The hygiene and quietness are very good. The location is the most satisfactory, and it only takes 5 minutes to walk to Sichuan University. Bathtub, swimming pool and other facilities are complete. The price-performance ratio is very good
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LiuyuexiKary🧸
Deluxe Business King
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The hotel is very close to the subway station and the transportation is very convenient. The room facilities are very good. The decoration style of Han and Tang culture is very distinctive, and the stay is also very comfortable. I praise the front desk vivi for her enthusiastic service. I will come again if I have the chance!
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Jiejiushiwangzha
Deluxe Business King
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
I stayed at the Utopia Hotel with my boyfriend and felt very good. The environment is elegant and simple. Because I had a quarrel with my boyfriend after drinking at night, I went swimming during the day and didn't want to pay attention to him. I was in a bad mood. I met very attentive service staff and gave me warm honey water. The hotel swimming pool was clean and comfortable, but there were a lot of people. I felt a little tired after swimming, and experienced a massage SPA. Technician No. 26 had an excellent service attitude, accurate techniques, and was very talkative. He made me feel refreshed and relaxed. I will come to Utopia again next time I have the chance.
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Anonymous User
Business Twin Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
I came to Chengdu on a business trip. The hotel has a superior location and a very good environment. It also has its own fitness center and indoor heated swimming pool. I had time to swim in the evening and it was very comfortable to sweat and steam. I would like to praise Luo Hong, the waiter at the fitness center, for her good service and enthusiastic introduction of places to play around.
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Guest User
Deluxe Business King
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The hotel is right next to Sichuan University, with convenient transportation, close to Chunxi Road Taikoo Li, and very convenient for shopping! The check-in experience is very good, the room is neat and clean, the gym and swimming pool in the fitness center on the sixth floor are also very good, the fitness equipment is relatively complete, and the water in the swimming pool is clean and hygienic! In short, it is a perfect check-in experience!
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Anonymous User
Business King Room
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 3, 2024
A very satisfying stay. The room decoration is very unique. The waiters we met were very polite, especially Manager Zhu at the front desk. The warm reception made us feel like home. 😁 We didn't choose the wrong hotel this time!
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Guest User
Family Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Accompanying my son to take the college entrance examination, I enjoyed very considerate and thoughtful reception services. The environment is beautiful and comfortable, and the room is clean, bright and comfortable. It will definitely help me to succeed in the exam. Thank you
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Response from Property: Dear guest: Thank you for taking your precious time to give your positive review of Chengdu Xanadu Hotel. We are very happy to see that you are satisfied with your stay experience. This is the happiest thing for us! "Treating guests as relatives" is the service tenet and feature of our Xanadu Hotel. Thank you for your affirmation and praise of our services. We are always ready to welcome you again and believe that we will definitely start another impressive and perfect encounter for you. I wish you all the best! Thanks!