Ophelia299 Hotel

Ophelia299 Hotel Reviews

Ophelia299 Hotel

6F, Building 6, Donghu International Building, No.171 Huarun Road, Chengdu, ChinaView Hotel Details
Ophelia299 Hotel
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Ophelia299 Hotel Guest Reviews

4.5/5
Great
595 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(595)
Positive reviews(573)
Reviews with photos/video(128)
Friendly front desk staff(83)
Classy environment(77)
Delicious breakfast(25)
Large rooms(19)
Convenient for shopping(14)
Well designed(11)
Perfect for business trips(10)
Close to metro(9)
Negative reviews(22)
Seafarer
Superior King Room
Stayed in Mar 2024
Business travelers
41 review
3.2/5
Posted on Mar 3, 2024
The double bed room is clean and sizeable at 30+sqm but sp****ly furnished. Located in a high rise commercial block, the lack luster reception area is on the 6th floor. At 430 RMB at night, it's overpriced considering it's a minimalist setting. It's far from the supposedly 4 star/diamond rating. Booked this only because it was close to a client's place. The previous night I stayed at an acclaimed 4 star hotel with a much grander setting in the city centre for the equivalent price.
Response from Property: Distinguished Guests: Hello! Thank you for your valuable time to give the hotel evaluation, the experience did not live up to your expectations, we are deeply sorry for this, we take the problem you reflect highly, we share this information with our team so that we can make improvements; we have always believed that service is best served by small prescriptions. "A nine-storied platform begins with earth. A Journey of a thousand miles begins with a single step." We must not be the best, but we try our best to make ourselves better. We sincerely hope to welcome you to our hotel again in the future so that we can serve you better. Thank you for your support and love!
Maranda
Superior King Room
Stayed in Oct 2021
Couples
24 review
5.0/5
Outstanding
Posted on Oct 18, 2021
This hotel was really fun and trendy - wish we had stayed more than one night!
Response from Property: Dear Guest! Thank you for taking precious time to write and share your experience with us .we are delighted to read your that you have enjoyed our room experience.it was indeed our pleasure to be at your service .we are looking forward to welcoming you back to Ophelia299 Hotel. with best regards, Iris, Fo manager.
Deluxe Queen Room
Stayed in Sep 2021
Solo travelers
5 review
4.7/5
Amazing
Posted on Oct 1, 2021
It was clean and comfortable. The staff are kind, too! Good!!
Jonathan Logan
Superior King Room
Stayed in May 2021
Solo travelers
8 review
4.7/5
Amazing
Posted on May 26, 2021
Clean room and helpful staff
Response from Property: Dear Guest! Thank you for taking precious time to write and share your experience with us .we are delighted to read your that you have enjoyed our room experience.it was indeed our pleasure to be at your service .we are looking forward to welcoming you back to Ophelia299 Hotel. with best regards, Iris, Fo manager.
Guest User
Superior King Room
Stayed in Aug 2023
Other
67 review
1.0/5
Posted on Aug 10, 2023
The experience is so bad that I have nothing to say... I hope we can improve it more in the future.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing to stay at Dongge Boutique Hotel. We are very sorry that your check-in experience did not meet your expectations. We have shared your feedback with the relevant hotel departments. We will strengthen the improvement of the hotel's software and hardware facilities and service quality, and perform regular and quantitative maintenance. And update the room environment, equipment and public area facilities to strive to give you a better stay experience! Please accept our most sincere apology. We sincerely hope to have the opportunity to welcome you to our hotel again in the future so that we can provide you with better service. If you need any help after your stay, you can call the front desk and we will We are at your service 24 hours a day. Thank you for your support and love for Dongge!
Guest User
Superior King Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Have stayed at this hotel many times. The room is large in size, fully equipped, and clean. There is a cozy little fruit plate every night. Xiao Zhang and Yang Yan at the front desk were even more warm and thoughtful. I feel happy every time I walk to the front desk.
Original TextTranslated by Google
Response from Property: Hello, dear guest, thank you for your love for Dongge. We have received tens of thousands of visitors since our opening, and everyone has given us good reviews! East Court Boutique Hotel - Ophelia299 is designed by Singaporean luxury private residence designer Benny Chen. It is designed for the new generation who like fashion, travel, photography, culture and art, music, food, friends, etc. who love every detail of life and discover new things. A boutique hotel that combines Nordic minimalist style with New York factory style. The location is excellent. It is located at No. 299 Liuli Road, Jinjiang District. It is located in the core business district of East District of Chengdu. It is surrounded by four parks such as Wangjiang Park and East Lake Park. It is only one step away from the Red Art Museum where fashion and art gather. The location is excellent. . The hotel has convenient transportation, only a 5-minute drive from Wanda, Ito, and other shopping malls. It is only a 15-minute drive from Playhouse, Space, Lan Kwai Fong, Langqiao, Haidilao and other dining and entertainment venues. It is also only a 15-minute drive from the Convention and Exhibition Center, East Street, and Taikoo Li. It only takes 15-20 minutes to drive to the business district; in the evening you can relax, stroll along the Jinjiang River, and feel the autumn and winter of Chengdu~ It is so warm. If you like it, please promote Dongge Boutique Hotel to your friends. We look forward to your stay again and wish you a happy life and everything goes well!
Yuluoluo
Deluxe Queen Room
Stayed in Apr 2023
Friends
3 review
5.0/5
Outstanding
Posted on Apr 12, 2023
The environment is very good and the service is good! Everything is good_The location is also good! Tingting in the front office is very good and the service is attentive!
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you for your support and love for us. We will continue to work hard and strive to do better! We look forward to meeting you again in Dongge!
Guest User
Superior King Room
Stayed in Apr 2023
Friends
1 review
5.0/5
Outstanding
Posted on Apr 12, 2023
The hotel environment is very good, the style is my favorite! Fragrance taste is also good. The location is also excellent and the transportation is convenient! The waiters are also very good, especially Tingting who is warm and patient. Also introduce surrounding food
Original TextTranslated by Google
Response from Property: Dear guest, hello! Welcome to Dongge Boutique Hotel, and thank you for your support and love. It is a great honor that we can spend a happy time together, and look forward to meeting you again in Dongge next time. I wish you a happy life and happy every day!
Guest User
Superior King Room
Stayed in Apr 2023
Friends
3 review
5.0/5
Outstanding
Posted on Apr 5, 2023
Traveling to Chengdu, the hotel looked good on the Internet, so I made a reservation! The front desk is on the 6th floor, the location is still very convenient, and it is also convenient to take the subway. The hotel facilities are also good, and Tingting at the front desk is also very enthusiastic. The overall evaluation is quite good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing us and giving us a 5-star praise. We are very happy to spend a pleasant time with you. The schedule is in a hurry. We look forward to meeting you again in Chengdu next time! I wish you a pleasant journey!
Guest User
Superior King Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 21, 2023
The hotel environment is very good, and the fragrance tastes good! The location is superior, the subway is very convenient ~ there is also a gym, and there is a book bar at the front desk on the sixth floor. Tingting, the front desk clerk, is also very helpful. Overall rating is a great hotel
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you for choosing and staying at Chengdu Dongge Boutique Hotel, and thank you very much for your affirmation of our hotel and colleagues! The pace of progress will never stop. For your trust, we will be more persistent. Dongge Boutique Hotel will always stand in this city, waiting for your arrival! Be there or be square! We will continue to work hard and look forward to your next visit! I wish you a happy life and all the best!
Guest User
Superior Twin Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2023
The location of the hotel is very good, the room is clean and hygienic, it is very comfortable to live in, and it is equipped with a gym, which is really good👍 In addition, the service of the hotel is very good, and there will be free fruits and snacks when you check in. Xiao Liu at the front desk is very kind, it is worth staying in!
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you for choosing and staying at Chengdu Dongge Boutique Hotel, and thank you very much for your affirmation of our hotel and colleagues! The pace of progress will never stop. For your trust, we will be more persistent. Dongge Boutique Hotel will always stand in this city, waiting for your arrival! Be there or be square! We will continue to work hard and look forward to your next visit! I wish you a happy life and all the best!
Guest User
Superior King Room
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2023
The hotel is near Wanda, with convenient transportation. There is a free parking lot on the second floor, which is very convenient! The front desk is on the sixth floor, and there is also a gym, which is good~ the attitude of the service staff is very good, and Tingting is very enthusiastic!
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you for choosing and staying at Chengdu Dongge Boutique Hotel, and thank you very much for your affirmation of our hotel and colleagues! The pace of progress will never stop. For your trust, we will be more persistent. Dongge Boutique Hotel will always stand in this city, waiting for your arrival! Be there or be square! We will continue to work hard and look forward to your next visit! I wish you a happy life and all the best!
Guest User
Superior King Room
Stayed in Jan 2023
Friends
6 review
5.0/5
Outstanding
Posted on Feb 20, 2023
The location of the hotel is easy to find. It is also very convenient to take the subway and take a taxi. The environment is good, the room is clean, the bathroom supplies are complete, and the laundry room in the gym is also very convenient. I am very satisfied. Xiao Zhang at the front desk is enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very honored to spend a happy time with you in Dongge, thank you for your support and love, and look forward to meeting you again! I wish you all the best!
Guest User
Superior King Room
Stayed in Nov 2023
Business travelers
25 review
2.0/5
Posted on Nov 27, 2023
Not good. The price is quite expensive. Not worth the money.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing to stay at Dongge Boutique Hotel. We are very sorry that your stay experience did not meet your expectations. We will continue to improve our hardware and services and strive to provide satisfactory services to our guests. Our hotel is a modern New York-style hotel, designed by a Singaporean luxury designer. It has removed the flashy decoration and replaced it with a low-key and luxurious detail experience. We focus on the guest experience and comfort, including mattresses and toilets. Bath supplies are all from international high-end brands, and their low-key and luxurious quality hope to give guests a better physical and mental relaxation experience. We sincerely hope to have the opportunity to welcome you to our hotel again in the future so that we can provide you with better services; thank you for your support and love for Dongge!
Yisuoyanyurenpingsheng168
Superior King Room
Stayed in Apr 2023
Couples
3 review
1.0/5
Posted on Apr 4, 2023
As soon as you enter the room, there is a musty smell that hits your nostrils. Think about it after a tiring day. There are still marks on the sanitary carpet, which has not been cleaned up. Even if the windows in the adjacent community are closed, there is still no sound insulation. There are crashing noises and construction noises late at night. The walls next door are not soundproofed and the soundproofing effect is very poor. The bathroom sewer pipes The sound rang all night, and I couldn't sleep well all night. It was intermittent and I was very speechless. The quilt covering my skin was itchy. I don't know if it was due to allergies. The wall lamps on the bedside were unreasonable and I would touch my head when I got up. The shower base is relatively short, making it inconvenient for washing. The overall feeling is still very poor.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing to stay at Dongge Boutique Hotel. We are very sorry that your check-in experience did not meet your expectations. We have shared your feedback with the relevant hotel departments. We will strengthen the improvement of the hotel's software and hardware facilities and service quality, and perform regular and quantitative maintenance. And update the room environment, equipment and public area facilities to strive to give you a better stay experience! Please accept our most sincere apology. We sincerely hope to have the opportunity to welcome you to our hotel again in the future so that we can provide you with better service. If you need any help after your stay, you can call the front desk and we will We are at your service 24 hours a day. Thank you for your support and love for Dongge!