Tivoli Chengdu at Cultural Heritage Park

Tivoli Chengdu at Cultural Heritage Park Reviews

Tivoli Chengdu at Cultural Heritage Park

601-1 Gunag Hua Avenue Section 2, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
Tivoli Chengdu at Cultural Heritage Park
Tivoli Chengdu at Cultural Heritage ParkTivoli Chengdu at Cultural Heritage ParkTivoli Chengdu at Cultural Heritage Park
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Tivoli Chengdu at Cultural Heritage Park Guest Reviews

4.7/5
Outstanding
621 review
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.8
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All reviews(621)
Positive reviews(605)
Reviews with photos/video(207)
Delicious breakfast(76)
Friendly front desk staff(74)
Close to metro(39)
Great swimming pool(23)
Perfect for kids(19)
Excellent afternoon tea(8)
Negative reviews(16)
sarun sa
Deluxe 2-bed Room
Stayed in jun 2023
Family
14 review
5.0/5
Outstanding
Posted on 23 jun 2023
We stay with our daughter , She love big views and automatic system of room Room is best , service is great We can go to supermarket in 5 minutes from room door is awesome
Response from Property: Dear guest, thank you for choosing to stay at the Tivoli Chengdu at Cultural Heritage Park. We are honored to see that you appreciate the hotel's environment and services and we will continue to provide high-quality service. We are also grateful that you have shared your liking with everyone. We look forward to welcoming you and your daughter back to the Tivoli Hotel. Best wishes~
Guest User
Deluxe 2-bed Room
Stayed in ago 2023
Family
2 review
5.0/5
Outstanding
Posted on 13 ago 2023
We had an excellent stay . Beautiful and Elegant space . Very kind and helpful staff.
Response from Property: Warm greetings from Tivoli Chengdu at Cultural Heritage Park! We are honored to see you give us full marks for our service and environment! We are grateful for your full support and love for the hotel, and we will continue to maintain high quality and excellent standards of customer service, and do our best to create a comfortable and cozy stay for every guest, the hotel sincerely look forward to your arrival again! Wish you a happy life!
Guest User
Stayed in jun 2023
Travel with friends
9 review
4.7/5
Amazing
Posted on 2 ago 2023
Very big room, more like a luxurious apartment. Quite far from the city center but there are a lots of public transportation.
Response from Property: Dear guest, WelcomeHome~Thank you for choosing to stay at oaks Chengdu at Cultural Heritage Park. We are honored to receive your recognition for our services and facilities. The apartment is located in the Chengdu Intangible Cultural Heritage Expo Park and is a 2-minute walk to Metro Line 4. It is only 12 kilometers away from Shuangliu Airport and has convenient transportation; We look forward to your next visit and wish you a pleasant journey~
Guest User
Stayed in jun 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on 21 ago 2023
We were upgraded to a junior suite without extra charge. Very nice room and clean however the curtain closes and open by itself
Response from Property: Warm greetings from Oaks Chengdu at Cultural Heritage Park! We are honored to see you give us full marks for our service and environment! We are grateful for your full support and love for the hotel, and we will continue to maintain high quality and excellent standards of customer service, and do our best to create a comfortable and cozy stay for every guest, the hotel sincerely look forward to your arrival again! Wish you a happy life!
Guest User
Deluxe Room Executive Lounge
Stayed in feb 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on 28 feb 2022
One night at the newly opened Tivoli Chengdu. Very well located within a green and quiet park. Room has a high end design and is big. The service attitude of the staff is very dedicated and attentive so very professional. Highly recommended for business trip or leisure.
Response from Property: Dear valued Guest, thank you very much for staying at Tivoli Chengdu at Cultural Heritage Park and taking time to share your review for us.It's our honor to give you a memorable stay and we hope that our inspirational environment, unparalleled serviced and nice room helped to create memories that will last long after your time with us concluded. We will share your positive review with our team members, which will definitely motivate them to continue striving for excellence.We believe our upcoming outlets and facilities will enhance your delightful experience in the nearly future. Additionally, you are very welcomed to come back anytime, and we are looking forward to having this opportunity to entertain you with a better experience.
Guest User
Deluxe Queen Room
Stayed in jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on 22 ago 2023
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Response from Property: Dear guests, hello! A greeting from Chengdu Intangible Cultural Heritage Expo Tivoli Hotel! We are honored to see the praise you have given us! Thank you for your full support and love for the hotel. We will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. The hotel sincerely looks forward to your visit again! wish you a happy life!
123456789900
Deluxe Queen Room
Stayed in sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on 8 sep 2024
This time I came to listen to the music festival and booked this hotel Service: The service is really great! ! The concierge, front desk and switchboard respond very quickly, especially the deputy manager of the front office: Bana Cheng Yangmei. I received a call from her before I arrived at the hotel, asking about my check-in time, room preferences, etc. After entering the room, I found that it was indeed arranged according to my requirements. This kind of service is really a luxury hotel. I give Bana a big thumbs up. At the same time, the hotel's breakfast is also great! ! Facilities: The facilities are very good, the hotel feels very new, and the carpet is very well maintained! ! Hygiene: The room is very hygienic, clean, tidy and comfortable! Environment: The environment is very good! ! The surrounding greenery is very good, it feels like a resort hotel in Sanya! ! And the hotel also has a shuttle bus, which is very convenient! !
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6/16
Guest User
Deluxe Queen Room
Stayed in sep 2024
Family
4 review
5.0/5
Outstanding
Posted on 17 sep 2024
I fly to various places many times a year, and I have been to Chengdu many times. This time I stayed at Tivoli because there was an event at the venue next door, but the experience of staying there was an unexpected super five-star hotel. I have stayed at many brands of five-star hotels, and Tivoli is my first time, but after this stay, I can be sure that I will definitely stay at Tivoli again next time I encounter it in other cities. If I come to Chengdu again, I will definitely choose this hotel again. Elsa of the hotel is very conscientious. Because it was the Mid-Autumn Festival, the child took a day off and did not bring the test paper homework. I was going to print it myself at the front desk, but there was a problem with the printer. I was going to drive out to print it. Elsa took the initiative to send me a WeChat message to send her an electronic version for her to solve it. It was quickly printed and sent to the room. She also brought three more draft papers. This detail is really heartwarming. I, as a mother, did not even consider the draft paper. Besides, the hotel room is very comfortable, the facilities and equipment are absolutely worthy of the National 5 standard, there is no dead corner in the sanitation, it will be cleaned twice a day, and the shampoo and shower gel are also pretty good (hair quality feedback from people who use Kerastase Black Diamond all year round). The room is very large. I booked a 58-square-meter room. The little sister at the front desk told me that I was upgraded to a 75-square-meter room. Thank you very much🙏🏻There are showers, bathtubs, and cloakrooms. Details such as laundry bags, shoe bags, cotton swabs, and razors are also prepared. I am a demanding person and have high requirements for hotels. This stay is the best among so many hotels I have stayed in this year. The hotel breakfast is also worthy of "five stars", with a wide variety and good taste. By the way, the egg tarts and small bread cakes in the lounge on the first floor of the hotel are delicious haha. I stayed for 2 nights and bought seven or eight times~ The consumption in the lounge is surprisingly cheap, with cakes 19.9, juices about 28, and coffees ranging from 38 to 68, which is really rare! The swimming pool is also great. We played too much every day and didn't enjoy it this time. We didn't have time for the spa. There is also a table tennis room and a chess and card room on the 1st floor. Children's activities are arranged every day. There are handicraft classes in the morning and baking classes in the afternoon. There is also an animal farm next to the hotel (charges, 79 for one adult and one child, and there are some two-elimination projects inside, giraffe 🦒 is gone. If there is a giraffe, I think it's okay. If there is no giraffe, it's a rip-off. You have to pay for everything inside after the ticket is already collected. It's quite small). There is also a horse farm next to it. The children wanted to ride horses, but they didn't have time. In short, although it is far from the city, it is enough to just play in the hotel! Next time I come to Chengdu, I will definitely stay again. See you next time!
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6/7
Guest User
Deluxe 2-bed Room
Stayed in sep 2024
Family
5 review
5.0/5
Outstanding
Posted on 8 sep 2024
The hotel environment is very good, Jaylee is very enthusiastic about serving guests. The hotel has a shuttle bus to the Intangible Cultural Heritage Expo Park, so you can walk less when watching the music festival. There is a swimming pool, gym, and table tennis. The room is equipped with a bathtub, which is neat and clean. The dolls given to children are very much liked by children
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Guest User
Executive Suite
Stayed in sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 8 sep 2024
The hotel is located in the park, which is very convenient for attending music festivals. It has a large green area, is quiet and fresh, has a large room, good light, clean and warm layout, and the staff are very thoughtful, especially Jaylee, who called in advance to ask if there were any special requirements for the room. She was polite and considerate, and also provided me with a lot of tips in various aspects. She was responsive and warm, and I will stay here again if I have the chance!
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huahuafly
Deluxe 2-bed Room
Stayed in sep 2024
Business travelers
77 review
5.0/5
Outstanding
Posted on 8 sep 2024
The hotel is located in the Intangible Cultural Heritage Expo Park, revealing the aesthetics of life and the atmosphere of literature and art everywhere. The guest rooms are elegantly furnished, perfectly interpreting the concept of stay in the moment, allowing travelers to enjoy a relaxed and comfortable slow life. The three service staff Caroline, Yuki, and Crtstal are warm and friendly, and deserve praise.
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Kuailelvxingdexiaoyaoshu
Deluxe 2-bed Room
Stayed in ago 2024
Family
24 review
5.0/5
Outstanding
Posted on 16 ago 2024
Very satisfied. Very cost-effective. The room facilities are good and the breakfast quality is good. It is very convenient to drive to Chengdu and go around the city. There is a subway line 4 at the door that goes directly to Kuanzhai Alley, and it is also convenient to go to Wuhou Temple, Jinsha Museum, etc. It is convenient to drive to Dujiangyan, Sanxingdui, etc. A very beautiful doll is also given when staying in the hotel!
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Guest User
Deluxe 2-bed Room
Stayed in ago 2024
Other
8 review
5.0/5
Outstanding
Posted on 6 ago 2024
Recommended by a friend, I tried Tivoli and had a great experience. The room was large and comfortable. Enjoy the heated swimming pool: The swimming pool is large and heated Environment: The surrounding environment is quiet and the sleep is very quiet Sanitation: Good and clean Facilities: The supporting facilities are luxurious and cost-effective Service: Very good, very patient, and the service is excellent Finally, I would like to thank the front desk manager Bana, who is enthusiastic, professional, kind and warm, and the arrangements are particularly good
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Response from Property: Dear guests, hello! Thank you for staying at the Chengdu Intangible Cultural Heritage Expo Tivoli Hotel, a brand of Minor Group, and sharing your stay experience with us. Thank you for your good comments. We have conveyed it to every colleague of the hotel as soon as possible. Thank you for your love for the hotel. It is our great honor. Chengdu Intangible Cultural Heritage Expo Tivoli Hotel is located in Chengdu Intangible Cultural Heritage Expo Park. It is a 2-minute walk to Metro Line 4 and only 12 kilometers away from Shuangliu Airport. The transportation is convenient; at the same time, the hotel has a green area of ​​50,000 square meters and a wide outdoor lawn. It is a veritable "garden hotel". It is a great honor that you and your family can choose us. Thank you again for your comments. We will continue to work hard; if possible, we are very much looking forward to you sharing this trip with your family and friends around you; I wish you a pleasant journey!
Anonymous User
Deluxe 2-bed Room
Stayed in jul 2024
Family
5 review
5.0/5
Outstanding
Posted on 31 jul 2024
The hotel is close to the Intangible Cultural Heritage Expo Park, and there is a special bus 🚌 to the Intangible Cultural Heritage, which is very convenient for family travel. The hotel front desk manager Summer is enthusiastic and attentive to introduce the hotel facilities and surrounding attractions. Seeing that there are children with her, Xiaoxia also gave the children toiletries. The room is very clean and comfortable to stay in. You can see the Expo Park from the room window. It is also very convenient to travel. The subway entrance is very close. The Intangible Cultural Heritage Giraffe 🦒 Manor is worth recommending. Overall, this hotel is an unforgettable journey, and the service quality is Nice
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Guest User
Deluxe 2-bed Room
Stayed in jul 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on 27 ago 2024
The hotel is very big, with a very beautiful garden next to it, a large room, sweet welcome fruit, rich breakfast, and convenient transportation next to the subway station. It is very cost-effective and worth recommending.
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Response from Property: Dear guest, thank you very much for your high evaluation and recommendation! We are very glad that you like the scale, surrounding environment, room facilities, catering and geographical location of the hotel. The beautiful scenery of the garden is the result of our careful creation, and we are glad to bring you a pleasant visual enjoyment. The delicious welcome fruit and rich breakfast are also part of our efforts to provide guests with a high-quality experience. The convenient subway location adds convenience to your travel. We will continue to maintain and improve, and look forward to your visit again. May your life be as beautiful as the experience in our hotel. Thank you again for your support and love. We will welcome your next visit with more enthusiasm and continue to create more surprises and value for you.