Guest User
January 25, 2024
I will never stay in this hotel again! The design style of the corridor and the room is really good, but the inside is rotten!
(1) From the moment I entered the hotel, there was a pungent fragrance.
(2) The lighting in the room was dim (it was very difficult for girls to look in the mirror and put on makeup).
(3) The gauze curtains on the windows were almost useless (either they were completely open or completely closed, which was very depressing. Moreover, people could see other rooms a few meters apart from the window, so a girl would not dare to open the curtains at all.
(4) The towel bathrobe was frayed, and I had no idea how old it was. I didn't dare to use it to wipe my face or body!
(5) The kettle had a strange smell, so I didn't dare to boil water to drink. I drank mineral water. I reported it to the front desk, and it took a long time for the aunt to replace the kettle.
(6) The bedding was not cleaned very well, see the picture for details. I wore my own trousers to sleep both nights.
(7) The breakfast service staff was very nice, but the breakfast was very bad! The steamed frozen buns tasted terrible, the soy milk was made with powder, the noodles were clear soup, and there was not even a small piece of intact meat on the topping. I had to add some seasonings by myself, and it was hard to taste. The dining table was designed so low that the soup could easily splash on my clothes. I couldn't eat a mouthful of noodles, so I left the rest and finally ordered takeout.
The most important thing for a hotel is hygiene! Clean and comfortable! Even if the design is not so good! It will leave a good impression on customers!
To be honest, it is really better to change some new towels and bathrobes than to send these fancy and miscellaneous "facial care sets"!
The service attitude of the front desk lady is very good, but no matter how good her speaking attitude is, it is only superficial. From various disappointing details, it can be seen that this hotel does not have much respect and sincerity for customers!
Original TextTranslation provided by Google