Guest User
June 16, 2024
The hotel is located near Chunxi Road Pedestrian Street, Mi Rui Plaza. The plaza is relatively old, the elevator is relatively sloppy and messy, and there are e-sports and real estate companies.
The check-in experience is not good. After booking with Ctrip, I arranged the last room. Later, I said that I could arrange a good room with an additional price, so I still paid for the upgrade. Who knew that after the arrangement, there was a bad smell when I opened the toilet cover, and I changed another room. The whole check-in process took more than an hour. Later, when I came back at night, the two men next door were drinking and talking loudly. They were still laughing and making noises at more than 10 o'clock. I had to call the front desk again to ask for quietness. Who knew that the two men had not stopped until more than 5 o'clock in the morning, and I could clearly hear them talking about when to take a shower. 🤣 On the second night, the male visitor left, and two female guests came in the middle of the night. They checked in at more than 4 o'clock, and then they kept talking loudly. The hotel soundproofing is really bad! I didn't sleep well for two consecutive nights. I asked to change the room the next day. There was no room. I arranged a room facing the street. It was small and noisy. They said that it was the best room they were staying in. Alas, it was really speechless. The check-in experience was not good. The front desk service and attitude are OK. They helped solve the problem. The service of the front desk clerk who provided invoice and check-out was also very good. They were very positive and responded quickly. However, I will not consider staying in this hotel again in the future.
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