Guest User
May 14, 2024
The room was in bad shape, with a shabby white door. I have never stayed in such a bad Home Inn. There were hanging mirrors and the toilet did not provide disposable disinfectant wipes. When the clothes were washed in the hotel, there were marks from the washing machine. The front desk told me that we had to wait for the store manager. After waiting for three hours, I called and found out that the store manager was here. When the store manager came, she left us alone at first and talked to her front desk. Did you say you washed it from the beginning? You have your own problem with washing, and 100 people in our washing machine only have one problem with you. However, the front desk did not inform the hotel about the hotel's laundry service. They said that the guests could only wash it themselves and the front desk would dry it. Later they said they could dry clean the clothes for us, because I hand-washed the clothes afterwards and it couldn’t come out. I asked if you would be responsible if the clothes didn’t come out clean. Because I was in a hurry to go to the next attraction and couldn't reach an agreement, the hotel said that if you complain to a third party, we won't care. I made a complaint to Homeinns Headquarters and made a phone call at the Sanxingdui Museum without saying anything: We are not responsible. We talked as if we couldn’t understand people and ignored my fundamental appeal. I complained to 12315 and 12345 and it took 15 days to get the hotel to refuse any compensation. . The original price was two to three hundred and one nights. After the discount, the hotel that cost nearly two hundred and one nights was not as good as a hotel (Home Inn) in Chongqing that cost less than one hundred and fifty nights. The experience was really bad, and the travel mood was also very bad. I am not satisfied with this. The place is protected from lightning.
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