Feixiangdexiaochongzi
August 23, 2024
This time it was a family trip and we visited several places. The last stop was Chengdu. Since it is a very pleasant city, I wanted to experience the feeling of a homestay. After reading many hotels on Ctrip and comparing prices from user reviews and pictures, I chose Yunzhong B&B to stay for two nights. As a quasi-industry person with a little bit of experience in the tourism industry, I would like to summarize my experience:
Advantages: It's really quiet. A family of four slept soundly at night. After a day of traveling, they stayed in bed in the morning and didn't want to get up.
Areas for improvement:
1. The location really needs to be updated accurately. For someone like me who doesn't want to ask more questions, I went to Ctrip's address and couldn't find it at all. It's completely different from the address mentioned in the note. It's 489 meters away (see Figure 1). Here's a tip for friends who are planning to move in later. Awake.
2. The hygiene of facilities and equipment is worrying. There is a layer of white scale on the bathroom, kitchen faucets and shower heads. Cover the kitchen kettle, and cover the hot water kettle with a layer of oil.
3. Please ask your staying friends to bring their own laundry detergent if they want to wash their clothes. I searched around but couldn't find it. Late at night, I had no choice but to use the boss's shower gel to wash clothes.
4. The bedding (white sheets, duvet covers and pillows) is very clean, but the square pillows placed on the bed are not complimentary. The stains are indeed obvious.
5. The family was taking a nap in the room in the afternoon, and the door suddenly opened with a password. Fortunately, it had a safety chain on it, which scared us a lot. It turned out to be a cleaning job. There should be training to knock on the door first, identify yourself, and no one should answer the door again.
Finally, I hope that my comments have not offended the boss. I also hope that the boss can make improvements based on my suggestions to enhance the guest experience and make the B&B feel high-end. I wish the boss a prosperous business!
Original TextTranslation provided by Google