Holiday Inn Express Chengdu Wuhou New City Reviews
Holiday Inn Express Chengdu Wuhou New City
No.188 Wuke West 2nd Road, Chengdu, ChinaView Hotel Details
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Holiday Inn Express Chengdu Wuhou New City Guest Reviews
4.7/5
Outstanding
980 review
Verified reviewsLocation4.6
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(980)
Positive reviews(960)
Reviews with photos/video(85)
Friendly front desk staff(216)
Delicious breakfast(182)
Perfect for business trips(48)
Many amenities(39)
Close to airport(27)
Convenient parking(25)
Delicious buffet(20)
Awesome gym(5)
Negative reviews(20)
Guest User
Standard Queen Room
Stayed in Jul 2024
Solo travelers
5 review
Outstanding
Posted on Jul 2, 2024
Excellent 👍
ma-tei
Deluxe Queen Room
Stayed in May 2023
Solo travelers
2 review
Outstanding
Posted on May 13, 2023
This is a very humane service hotel, hotel staff can communicate with me very well, check-in is smooth，Shawn, the front desk employee, was very considerate and helped me order takeout with my mobile phone, which was delivered to the door by a robot, which was very interesting. emma YY, who greeted me every time we met, was very cute and made me feel at home. The hotel also provided free self-service laundry and paid delivery, and breakfast buffet, which was very nice.This will be my first choice in Chengdu next time.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Solo travelers
5 review
Amazing
Posted on Sep 23, 2023
I really enjoyed my stay here. It is very quiet at night and the room was comfortable and spotlessly clean. I slept even better than I do in my own bed! Breakfast was great and the staff was delightful. I also really appreciated the free laundry room. The location is a little far from the Metro station and there aren’t many restaurants nearby, but there is a convenience store next door and since ordering food delivery is fast and easy in China, it wasn’t really a problem. I would definitely stay here again.
Response from Property: Dear guests, I am very happy that you can spend a relaxing and enjoyable time here, Ash is like facing the rising sun, full of vitality. "Think about what you think, be anxious about what you are anxious about" is the tenet of Xiaozhi service, in Xiaozhijia, no matter what problems you encounter, you are welcome to contact us at any time, Xiaozhi will uphold the concept of humanized service, and do our best to serve you. We welcome you to come often and wish you a pleasant trip!
German
Standard Queen room
Stayed in Jan 2023
Business travelers
10 review
Outstanding
Posted on Jan 12, 2023
Very Nice! Great staff! Thanks to Shawn for assistance
Julien
Deluxe Queen Room
Stayed in Sep 2021
Friends
5 review
Great
Posted on Oct 6, 2021
All perfectly clean. Good and simple breakfast. Friendly service. English speaking.
Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We are glad to learn that everything went smoothly, as you deserve! We hope to have you back into our hotel in the near future! Best regards,IHG Social Listening Team
Guest User
Standard Queen room
Stayed in Jan 2023
Business travelers
1 review
Outstanding
Posted on Jan 16, 2023
Very good!
BrownieYoung🎼
Standard Queen Room
Stayed in Jun 2024
Booked for others
34 review
Great
Posted on Jun 30, 2024
Booked this for a friend. The location is OK. It's close to Shuangliu. The hotel facilities are relatively new. It's in the style of a traditional holiday hotel. The service is OK. My friend said it's enough for one person to stay, just to sleep.
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy that you can spend a relaxing and enjoyable journey here. Xiaozhi is like facing the rising sun, full of vigor and vitality. "Thinking of you and worrying about you" is the purpose of Xiaozhi's service. In Xiaozhi's home, no matter what problems you encounter, you are welcome to contact us at any time. Xiaozhi will uphold the concept of humanized service and do its best to serve you. Welcome to come often, and wish you a pleasant journey! Holiday Inn Express Guest Care Team
Guest User
Standard Queen Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 23, 2024
Special thanks to you, very satisfied
Special thanks to senena and melody
I ate a lot of breakfast, it was really delicious😋
Original TextTranslated by Google
Guest User
Superior Room (2 beds)
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 8, 2024
The room is very comfortable, very convenient for business travel and meetings
The room service is very good
The front desk is very friendly, and they give soda water for good reviews.
The internet speed is super fast, easy to connect, and there is a laundry room, which is very convenient for business trips
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and praise. Xiaozhi listens to the guests' voices attentively, and "what you care about most is also what we want" runs through the entire service process, providing guests with considerate, professional and efficient services. Our hotel selects elegant environments to ensure the quality of life of guests staying in the hotel. The hotel meets global standards, hundreds of tests, is equipped with an international access control system, and has efficient sterilization, giving you 365 days of meticulous care. Welcome to come often, and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 beds)
Stayed in May 2024
Friends
2 review
Outstanding
Posted on May 5, 2024
The room is clean and tidy. Manman and Melody at the front desk provide very good service. Any problems can be solved immediately. There are many breakfast varieties and free laundry.
Original TextTranslated by Google
Response from Property: When I meet you, my love surges, and everything in the world becomes romantic and exciting! As a boutique business hotel managed by InterContinental Hotels Group, every staff member of Xiaozhi is enthusiastic and dedicated, providing guests with responsive and professional services. At the same time, the clean and tidy accommodation environment is also carefully prepared for you by Xiaozhi, aiming to relieve your fatigue and bring you full energy. Each room of Xiaozhi’s home includes a nutritious and rich breakfast, which includes not only traditional Chinese noodles, porridge, bread, eggs, seasonal fruits, but also Western vegetable salads, seasonal dishes and freshly ground coffee, etc., especially local specialty noodles, handmade wontons, etc., so you can feel energetic to start a new day. Looking forward to a better meeting next time, I wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Standard 2-bed Room
Stayed in May 2024
Other
1 review
Outstanding
Posted on May 4, 2024
Holiday Inn Express Wuhou New City, the room bedding is clean and tidy, the front desk lady CC who checked in was very considerate, and helped to arrange a parent-child room when she saw that there were children with her, and responded promptly. The breakfast on the first floor was also very complete, and the self-service was very convenient. There was also a noodle stall, and the hotel was also equipped with a robot to deliver and pick up things, which was very good 😌!
The service was thoughtful, considerate of the guests, and the staff was of good quality. The surrounding environment was clean and tidy! During the May Day holiday, the bougainvillea flowers around the hotel were in clusters, elegant and fragrant, and lingered. It is a good hotel for vacation, business, and leisure, and it is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and praise. Xiaozhi listens to the guests' voices attentively, and "what you care about most is also what we want" runs through the entire service process, providing guests with considerate, professional and efficient services. Our hotel selects elegant environments to ensure the quality of life of guests staying in the hotel. The hotel meets global standards, hundreds of tests, is equipped with an international access control system, and has efficient sterilization, giving you 365 days of meticulous care. Welcome to come often, and wish you a happy life! Holiday Inn Express Guest Care Team
benho1960
Superior Room (2 beds)
Stayed in May 2024
Friends
18 review
Amazing
Posted on Jun 29, 2024
The room facilities are very good, the front desk service attitude is very good, check-in is fast, there are many breakfast varieties, there is an underground parking lot, it is hygienic and clean, and the price/performance ratio is good. It is recommended
Original TextTranslated by Google
Response from Property: When I meet you, my love surges, and everything in the world becomes romantic and exciting! As a boutique business hotel managed by InterContinental Hotels Group, every staff member of Xiaozhi is enthusiastic and dedicated, providing guests with responsive and professional services. At the same time, the clean and tidy accommodation environment is also carefully prepared for you by Xiaozhi, aiming to relieve your fatigue and bring you full energy. Each room of Xiaozhi’s home includes a nutritious and rich breakfast, which includes not only traditional Chinese noodles, porridge, bread, eggs, seasonal fruits, but also Western vegetable salads, seasonal dishes and freshly ground coffee, etc., especially local specialty noodles, handmade wontons, etc., so you can feel energetic to start a new day. Looking forward to a better meeting next time, I wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
17 review
Outstanding
Posted on May 3, 2024
The room is bright and clean, and the breakfast buffet is very good. I was on a business trip nearby and chose to stay at this hotel. The service attitude of the front desk CC was also very good. I highly recommend it! You must stay at this hotel! It is really a great value experience!
Original TextTranslated by Google
Response from Property: When I meet you, my love surges, and everything in the world becomes romantic and exciting! As a boutique business hotel managed by InterContinental Hotels Group, every staff member of Xiaozhi is enthusiastic and dedicated, providing guests with responsive and professional services. At the same time, the clean and tidy accommodation environment is also carefully prepared for you by Xiaozhi, aiming to relieve your fatigue and bring you full energy. Each room of Xiaozhi’s home includes a nutritious and rich breakfast, which includes not only traditional Chinese noodles, porridge, bread, eggs, seasonal fruits, but also Western vegetable salads, seasonal dishes and freshly ground coffee, etc., especially local specialty noodles, handmade wontons, etc., so you can feel energetic to start a new day. Looking forward to a better meeting next time, I wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Standard Queen Room
Stayed in Mar 2024
Other
1 review
Outstanding
Posted on Mar 24, 2024
The hotel service is very good. I come here often. Recently they have made some upgrades. They have added a new book bar and panda decoration in the lobby. The breakfast has also been changed and has a different experience.
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy that you can spend a relaxing and enjoyable journey here. Xiaozhi is like facing the rising sun, full of vigor and vitality. "Thinking of you and worrying about you" is the purpose of Xiaozhi's service. In Xiaozhi's home, no matter what problems you encounter, you are welcome to contact us at any time. Xiaozhi will uphold the concept of humanized service and do its best to serve you. Welcome to come often, and wish you a pleasant journey! Holiday Inn Express Guest Care Team
Guest User
Superior Double Room
Stayed in Mar 2024
Other
1 review
Outstanding
Posted on Mar 22, 2024
The hotel room is clean and tidy, and the breakfast is very rich. If you need it, the front desk staff will respond very promptly if you need it. There are also robots that deliver things to the door of the room. The hotel also has free underground parking.
Original TextTranslated by Google
Response from Property: When I meet you, my love surges, and everything in the world becomes romantic and exciting! As a boutique business hotel managed by InterContinental Hotels Group, every staff member of Xiaozhi is enthusiastic and dedicated, providing guests with responsive and professional services. At the same time, the clean and tidy accommodation environment is also carefully prepared for you by Xiaozhi, aiming to relieve your fatigue and bring you full energy. Each room of Xiaozhi’s home includes a nutritious and rich breakfast, which includes not only traditional Chinese noodles, porridge, bread, eggs, seasonal fruits, but also Western vegetable salads, seasonal dishes and freshly ground coffee, etc., especially local specialty noodles, handmade wontons, etc., so you can feel energetic to start a new day. Looking forward to a better meeting next time, I wish you a happy life! Holiday Inn Express Guest Care Team