Guest User
December 23, 2023
A rather speechless hotel. I have lived here for so many years, but this is the worst experience. The noise level is very high and I didn't sleep all night. The decoration is speechless. I thought it was an old hotel, but it turned out that it was not opened for too long. Specifically, at 23:50 at night, the noise in the room was still too loud and I couldn't fall asleep. I called the front desk, and the front desk replied that someone would come over to take a look. A waiter came and said sorry, this is the sound of the air conditioner host. The whole floor is like this. There is an air conditioner room below the room. I collapsed and kept my eyes open until dawn. The next day I complained to the front desk. Not long after checking out, a person who claimed to be a staff member called and said some official and commonly used apology terms, and said that they would reduce the room fee for half a day. I refused and said that they attach great importance to the guest experience. I wanted to laugh when I heard it. I need to express the real experience. If the hotel attaches importance to the experience, there will be no following problems:
1. Why arrange such a noisy room for guests without informing them in advance? What you buy is a place to sleep. What are you selling if you can't sleep?
2. The shower head is so low that you have to bend down to wash. Although there is a top spray, what era is it now?
3. The breakfast is worse than 7 Days Inn, and there are no toothpicks on the table. Is it to control costs?
4. From the hotel entrance to the interior decoration, it is rough. Can you not do a good job in face engineering and pay attention to the guest experience?
The worst experience, a hotel that deducts points from Chengdu Hi-tech Zone. Not recommended
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