Four Points by Sheraton Chengdu Tianfu New Area

The front desk service was very considerate. When it rained heavily in the morning, they saw that I was on a business trip and asked me to bring the hotel's spare umbrella.

The hotel has a five-star level and is very good. The front desk is friendly and the breakfast is rich.

I just checked into the hotel. The lady at the front desk is very welcoming. The room is clean and tidy. The room service is also very good. The breakfast is also very good and has many choices. I ordered the white-collar set meal at noon and it tastes good. The waiters in the restaurant are very handsome.

Sheraton Hotel is an internationally famous hotel and the price is not cheap. The overall feeling is good. The room is about 30 square meters. The room is clean and comfortable. But as a big brand hotel, there are some problems. ①The room smelled of smoke. When I booked the room, I mentioned that I would stay in a non-smoking room. ② In the room on the eighth floor where we stayed, the direction of the switch for showering the shower room with the shower room and the hand shower were exactly opposite to the instructions. The guest originally wanted to use the hand shower to shower, but when the switch was turned on, water came out of the shower room, which made people feel excited. Shivering, embarrassing. This should be due to the lack of seriousness of the plumbers and inadequate management! ③The service staff of the five-star hotel are dressed in strange clothes! The receptionists in the lobby and the male waiters in the restaurant wear sweatshirts to work and behave very casually and irregularly, which makes customers suspect that this is an internationally renowned hotel. I hope the hotel can correct the above problems.