Haotian Guotai Hotel Reviews
Haotian Guotai Hotel
No.718 Shangdu Road, Shuangliu District, Chengdu, Sichuan, 610051, ChinaView Hotel Details
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Haotian Guotai Hotel Guest Reviews
4.8/5
Excellent
735 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(735)
Positive reviews(729)
Reviews with photos/video(61)
Offers pick-up/drop-offs(214)
Friendly front desk staff(138)
Easy to get around(91)
Close to airport(67)
Delicious breakfast(38)
Perfect for business trips(37)
Would stay again(24)
Negative reviews(6)
Tommy
Forest Room (Double bed)
Stayed in Oct 2024
Solo travelers
7 review
Amazing
Posted on Dec 11, 2024
Excellent location near airport. Staff very helpful and patient even though I don't speak Mandarin. Rooms are very clean and facilities are recently renovated. Great value for money spent.
Also, many restaurants within 10 minute walk of hotel.
Response from Property: Thank you for your review. When traveling, a comfortable stay is the expectation of every guest and the ultimate goal of hotel service. We look forward to seeing you again at Xiaohao's place in the near future. We hope you can give Xiaohao five stars~
Guest User
Forest Room (Double bed)
Stayed in Sep 2024
Solo travelers
15 review
Very Good
Posted on Nov 24, 2024
Provide very nice VIP taxi for airport shuttle. However their gym sucks and didn’t open gym on time. They also closed the gym when there are customers sitting outside of the gym because there is a lounge there.
Response from Property: Thank you for your visit, and thank you for your strong recommendation. If you have any questions, please let us know in time. All our staff will be happy to serve you. Wish you a pleasant life!
Guest User
Forest Room (Double bed)
Stayed in May 2024
Couples
9 review
Posted on Jul 16, 2024
A decent hotel with a nice laundry room
Response from Property: Thank you for your comment, going out, staying comfortable is the expectation of every guest, but also the ultimate goal of hotel service. We look forward to seeing you again in the near future and hope you can light up five stars for Xiao Hao
Guest User
Forest Room (Double bed)
Stayed in Jun 2023
Business travelers
1 review
Amazing
Posted on Jul 3, 2023
Stayed twice at this hotel, enjoyed the prompt service and hospitality.
Response from Property: Thank you for your review. A comfortable stay is the expectation of every guest and the ultimate goal of hotel services. We look forward to your visit to Xiaohao’s home again in the near future, and hope you can light up five stars for Xiaohao~
Guest User
Business 2-bed Room
Stayed in Jun 2024
Solo travelers
13 review
Great
Posted on Aug 1, 2024
Pretty good
Response from Property: Thank you for your support and love, we will continue to work hard, excellence, heart for guests from all over the world to create a more humane living, in order to win more guests affirmation, sincerely look forward to your visit again!
DLDW1959
Forest Room (2 Beds)
Stayed in Dec 2024
Solo travelers
93 review
Outstanding
Posted on Jan 10, 2025
Very satisfied!
First of all, the girls at the front desk are very enthusiastic and take special care of me, who has very high requirements for pillows. In addition, the waiter Xiao Zhao is serious about his work, funny and talkative. In addition, the chef in the cafeteria cooks delicious food, so I had a bowl of egg clear soup noodles just after getting off the plane. Finally, the room is cleaned in time.
In summary, I will definitely stay here!
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Response from Property: 您對我們的肯定，不僅僅給予了我們鼓勵，更多的是為我們指明瞭前進和努力的方向。我們的目標只有一個，就是為出門在外的您提供一個舒適温馨的家，期待您的再一次光臨，祝您工作順利，生活愉快！
Tetiaohaixianzhou
Forest Room (2 Beds)
Stayed in Nov 2024
Family
13 review
Outstanding
Posted on Jan 2, 2025
I booked a hotel room on Ctrip. On the day of check-in, a lady called to arrange check-in. There is a free airport pick-up service after arriving at the airport. After contacting the front desk, a lady came to pick us up about 15 minutes later. The lady enthusiastically introduced us to the snacks and shopping places around the hotel. However, we were in a hurry to come to Chengdu, and we had a connecting flight the next morning. The whole check-in and check-out process was very smooth. Special thanks to Miss 2001. We chose to stay in this hotel at Shuangliu Airport. It is very cost-effective and comes with free airport pick-up and breakfast for about 200 yuan.
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Response from Property: #NearlyShuangliuAirport##cost-effective#Customers are our foundation, and service is our fundamental. Going out is just to relax your soul and enrich your spirit in the city. This is Haotian people, focusing on service; we look forward to meeting you wonderfully next time, we are always waiting for you on the road! !
Anonymous User
Forest Room (2 Beds)
Stayed in Nov 2024
Couples
5 review
Outstanding
Posted on Dec 31, 2024
The room was very clean and tidy. The price was beyond imagination and great value for money. The service staff was very good. One employee, Xiao Hu, gave very clear instructions. Thank you very much! Another cleaning staff, Guo, was also very good.
Original TextTranslated by Google
Response from Property: #Service好##clean and tidy# Xiaohao is so happy to see your praise! It is our greatest honor to serve you well. Choosing #Chengdu Haotian Cathay Hotel# is to choose a kind of travel that is pleasant to the body and mind. The considerate butler respects family members and sincerely welcomes every friend who comes from afar. We I care about every encounter with you, whether it is short or long, I want to give you something beautiful and unforgettable~
Guest User
Dream Lily 0 Pressure Comfortable Sleep Deluxe Smart Big Bed Room
Stayed in Nov 2024
Solo travelers
1 review
Outstanding
Posted on Dec 15, 2024
Good service, comfortable bed, good room facilities, smart home, earplugs prepared at the head of the bed (but I didn't use them), two pillows for a good night's sleep. The check-out and airport drop-off service in the morning was a business car, which was very good and comfortable, and the driver was also very professional.
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Response from Property: [High cost performance], [Enthusiastic service] All joy comes from your satisfaction. We will work harder in the future and look forward to your visit again! Have a nice trip!
Guest User
Forest Room (2 Beds)
Stayed in Nov 2024
Business travelers
13 review
Outstanding
Posted on Dec 9, 2024
The hotel is very good and provides free airport pick-up service. The driver, Xiao Zou, whose employee number should be 20, is very enthusiastic and provides a very detailed introduction. He explains every aspect very clearly, which saves me a lot of worry and gives me a very good experience.
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Response from Property: 所有的好都不及您的一句誇讚呢，您的鼓勵與支持是我們前進的無限動力，還請繼續關注我們哦！下次見！
Geezus
Forest Room (2 Beds)
Stayed in Nov 2024
Family
4 review
Outstanding
Posted on Jan 1, 2025
The experience of staying in this hotel is very good. The bed is comfortable, the room is clean and tidy, the space is relatively large, the breakfast tastes good, it is very suitable for a short stay on a business trip, and the cost performance is very high. In particular, the service is very good and considerate. The service attitude of the lady at the front desk is really good, warm and considerate. Recommended! !
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Response from Property: #cost-effective##clean and tidy# Dear guests, hello! Seeing your five-point praise, Xiaohao is very happy! Your satisfaction is the best motivation for us to move forward. We will definitely continue to work hard and innovate to bring you more comfort and surprises! Looking forward to meeting you again~
Guest User
Dream Lily 0 Pressure Comfort Sleep Business Big Bed Room
Stayed in Nov 2024
Couples
2 review
Outstanding
Posted on Dec 3, 2024
The hotel room is clean and tidy, the mattress is comfortable, and the best thing is the meticulous service of the hotel. They also sent goodnight milk at night, which was so warm. Special mention should be made of the airport pick-up and drop-off. The person who picked me up was Mr. Liu No. 21, and the person who dropped me off was Mr. Zhao. They were enthusiastic, and the service was meticulous and thoughtful. It was a perfect experience!
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Response from Property: Thank you for your serious review and affirmation of our service and hotel quality. We will definitely do every detail carefully to make our consumers more satisfied. We look forward to your next visit~
Xia
Forest Room (2 Beds)
Stayed in Oct 2024
Couples
7 review
Outstanding
Posted on Nov 17, 2024
A perfect stay experience.
I went on a trip with my girlfriend and took a flight from Shuangliu Airport. We booked a standard room with airport pick-up and drop-off service. The service attitude was very thoughtful. The early flight was very considerate and prepared to go early. The front desk called on time. The driver was ready to send us to the airport early to help with the luggage. Special thanks to the enthusiastic service of Mr. Li from the engineering department. We felt the warm hospitality of Sichuan people and felt at home. It was very comfortable! At the same time, I hope that the hotel will do better and better, and never forget the original intention. I hope that you will still be our first choice for the next trip! Thank you for your enthusiastic service!
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Response from Property: Thank you for your recognition of Xiao Hao. It is precisely because there are many guests like you traveling with Xiao Hao that we can do better! ! We have always advocated serving with affection, treating guests with courtesy, and providing a quiet, clean and comfortable space for every guest staying at Haotian Cathay Hotel! ! Looking forward to your visit again! !
URVdazhanguandao
Forest Room (2 Beds)
Stayed in Aug 2024
Family
103 review
Outstanding
Posted on Oct 8, 2024
The service at Haotian Guotai Hotel is excellent. As soon as you enter the door, you will feel the warmth of home. The room is clean and tidy, with complete facilities and very comfortable. I highly recommend it! The parking lot is also very large. Thanks to Master Liu for sending you to the airport. The car is clean and comfortable. The hotel breakfast is also very rich in variety. It is really a great hotel.
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6/13
Response from Property: Hello, dear guest! I am very happy that you chose Xiaohao. I see your endless love in every word, which shows your praise for Xiaohao and your recognition of the service of the front desk staff. Xiaohao is located at No. 718 Shangdu Road, Shuangliu District. The front desk of Xiaohao is on the same floor as the guest rooms. The front desk is on duty 24 hours a day, making transportation, shopping, and business travel very convenient! You can walk to the outlets, and other smart room types in Xiaohaojia can be controlled by guests. Smart guest control can bring more convenience and comfort to travelers! I am very happy to bring you such a wonderful experience during your trip to Chengdu. Satisfaction is only the starting point. Surprise and touching are our ultimate goals. Being together is fate. We are very happy to become friends with every family member who comes, and we pay attention to every detail, so that every room has more warmth and emotion, and every scene and thing has a story and culture. We also look forward to your coming home again. Have a happy journey~
Guest User
Business 2-bed Room
Stayed in Sep 2024
Travel with friends
6 review
Very Good
Posted on Nov 5, 2024
I am very satisfied with the stay this time. The hotel's service attitude is very good. Not only that, it left a deep impression on others. The location of the hotel is also very convenient. It is convenient to go anywhere. The surrounding transportation is convenient. The facilities in the room are very complete.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. When you are away from home, living comfortably is the expectation of every guest and the ultimate goal of hotel services. We look forward to your visit to Xiaohao's home again in the near future, and hope that you can light up five stars for Xiaohao~