Vienna International Hotel (Chengdu Happy Valley, Dongzikou Metro Station) Reviews

Response from Property: 尊敬的賓客，感謝您的點評，也感謝您對我們酒店的喜愛。酒店地理位置優越，距離地鐵5號線洞子口站A2出口直線距離約200米，緊挨歡樂谷、距離成都露天音樂公園約2公里車程。酒店周邊有很多小吃，天平洋電影院在酒店背面約30米處。房間帶有落地窗户，夜晚城市景色盡收眼底，向遠處眺望還可以看到音樂公園。再次感謝您對酒店的點評，真誠期待您的再次光臨！

Response from Property: Dear guests, thank you very muchfor choosing Vienna InternationaHotel Chengdu Happy ValleyDongzikou subway Station. Weregret that this stay did not meetyour expectations. Our hotel has asmall refrigerator if you need to callthe front desk to deliver. We havereported to the room manager forimprovement to ensure that suchproblems will not happen again.You can enter your mobile phonenumber to verify the WIFI of ourhotel and log in. Look forward toyour coming again

Response from Property: Dear guest, thank you for your favorable review of our hotel. The hotel has many room types, including Superior King Room, Superior Twin Room, Deluxe King Room, Deluxe Twin Room, Executive King Room, etc. The room area ranges from 40 square meters to 80 square meters. The rooms are all equipped with floor-to-ceiling windows, offering a panoramic view of the city at night. The hotel is located in Tianyue City, Section 2, North Third Ring Road, Jinniu District, Chengdu. It is about a 15-minute drive from Tianfu Square and a 15-minute drive from Kuanzhai Alley. It is about 200 meters away from the A2 exit of Dongzikou Metro Station of Metro Line 5, as you said. With a superior geographical location and convenient transportation, it is a smart choice for you to travel to Chengdu. We sincerely look forward to your visit again and wish you a happy life

Response from Property: Dear guest, thank you for choosing our hotel for this stay. As you said, the hotel is strategically located, about 200 meters away from the A2 exit of Dongzikou Station of Metro Line 5, and about 2 kilometers away from Chengdu Open-Air Music Park. There are many snacks around the hotel, and the Tianpingyang Cinema is about 30 meters behind the hotel. The hotel has many room types, including superior king room, superior twin room, deluxe king room, deluxe twin room, executive king room, etc. The room area ranges from 40 square meters to 80 square meters. The room has floor-to-ceiling windows, and the city is beautiful at night. The scenery is panoramic, and you can even see the Music Park in the distance. Thank you again for your review of the hotel and we sincerely look forward to your visit again!

Response from Property: Dear guests, thank you for your high praise for us. Your trust and support make us feel warm. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Xiaowei. There are a lot of food and leisure entertainment around the hotel. It is about 200 meters away from the A2 exit of Dongzikou Metro Station Branch of Metro Line 5. It has a strategic location and convenient transportation. The clean and comfortable environment will make your stay comfortable, and the warm and thoughtful service will make you feel warm. We sincerely look forward to seeing you and your friends again and wish you a happy life!

Response from Property: Dear guest, thank you for your review and your love for our hotel. We take "gentleman-like taste and lady-like kindness" as our business philosophy. We provide comfortable and luxurious products, dream beds, international bathrooms, healthy food, safety and convenience, and cost-effective special products, allowing you to carefully taste the warmth and fully appreciate the value. It is your The best choice for business travel, conferences, banquets, and leisure travel! The comfortable dream bed and warm and sincere service allow you to experience the warmth of "home". We look forward to your visit again!

Response from Property: Dear guest, thank you very much for your praise of our hotel. Our hotel not only has 40-square-meter superior king beds and superior twin beds, but also has 80-square-meter suites for you to choose from. There are also many snacks around the hotel to satisfy your taste buds. The clean and comfortable environment will make your stay comfortable, and the warm and thoughtful service will make you feel warm. We take "gentleman-like taste and lady-like kindness" as our business philosophy, comfortable and luxurious, dream bed, international bathroom, safety and convenience, and high cost performance The special products allow you to carefully taste the warmth and fully appreciate the value. It is the best choice for your business travel and leisure travel! Looking forward to your visit again!

Response from Property: Hello dear guests! Thank you very much for your stay and review. From your review, we regret that this check-in did not meet your expectations. Regarding the hygiene issues you reported, the room was cleaned according to the check-out procedures. Since this room was used as a wedding room by a wedding banquet guest the day before yesterday, The cleaning staff's negligence resulted in the dead space behind the door not being cleaned properly. After you gave us feedback, we immediately asked the guest room staff to clean it because you were taking a shower. The staff could not go in to clean you at the first time. We deeply apologize for the bad experience. We attach great importance to your feedback on this issue. Thank you again for pointing out our shortcomings. We will focus on this issue and strengthen training content again to facilitate Better improve our services. Sincerely look forward to your visit again! I wish you a happy life.

Response from Property: Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We will continue to uphold the principle of working hard and being careful. The service concept of service will make you feel the warmth of home when you stay in Xiaowei. There are a lot of food and leisure entertainment around the hotel. It is about 200 meters away from the A2 exit of Dongzikou Metro Station Branch of Metro Line 5. It has a strategic location and convenient transportation. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest, thank you for your favorable review of our hotel. The hotel has many room types, including Superior King Room, Superior Twin Room, Deluxe King Room, Deluxe Twin Room, Executive King Room, etc. The room area ranges from 40 square meters to 80 square meters. The rooms are all equipped with floor-to-ceiling windows, offering a panoramic view of the city at night. The hotel is located in Tianyue City, Section 2, North Third Ring Road, Jinniu District, Chengdu. It is about a 15-minute drive from Tianfu Square and a 15-minute drive from Kuanzhai Alley. It is about 200 meters away from the A2 exit of Dongzikou Metro Station of Metro Line 5, as you said. With a superior geographical location and convenient transportation, it is a smart choice for you to travel to Chengdu. We sincerely look forward to your visit again and wish you a happy life!

Response from Property: Dear guest, hello! Thank you very much for your stay and comments. From your comments, we regret to see that this stay did not meet your expectations. Regarding the hygiene issues you reported, our rooms are changed for each guest, and the rooms are strictly checked by the room supervisor and manager in accordance with the standard process before they are released for sale. Regarding the staff service attitude you mentioned, we attach great importance to the customer service of our employees. We will focus on this incident and make it our focus of training to better improve our services and better serve every customer. Sincerely look forward to your visit again and wish you a happy life!

Response from Property: Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We will continue to uphold the principle of working hard and being careful. The service concept of service will make you feel the warmth of home when you stay in Xiaowei. There are a lot of food and leisure entertainment around the hotel. It is about 200 meters away from the A2 exit of Dongzikou Metro Station Branch of Metro Line 5. It has a strategic location and convenient transportation. We look forward to your visit again and wish you a happy life!

Response from Property: Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We will continue to uphold the principle of working hard and being careful. The service concept of service will make you feel the warmth of home when you stay in Xiaowei. There are a lot of food and leisure entertainment around the hotel. It is about 200 meters away from the A2 exit of Dongzikou Metro Station Branch of Metro Line 5. It has a strategic location and convenient transportation. We look forward to your visit again and wish you a happy life!

Response from Property: Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We will continue to uphold the principle of working hard and being careful. The service concept of service will make you feel the warmth of home when you stay in Xiaowei. There are a lot of food and leisure entertainment around the hotel. It is about 200 meters away from the A2 exit of Dongzikou Metro Station Branch of Metro Line 5. It has a strategic location and convenient transportation. We look forward to your visit again and wish you a happy life!