The Ritz-Carlton Chengdu
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1 room, 2 adults, 0 children
All properties in Chengdu
The Ritz-Carlton Chengdu
No. 5 of Luxury Hotels in Chengdu
No.269 Shuncheng Street, Qingyang District, Chengdu, Sichuan 610017, China
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Last booked 6 mins ago on our site
Highlights
Free parking
Varied breakfast
Lots to doAmenities
Indoor swimming poolFree
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parkingFree
Priority airport pick-up
All amenities
Property Description
By virtue of the very highest standards in hospitality, The Ritz-Carlton, Chengdu is awarded by Forbes Travel Guide 2025. Staying in the hotel, travelers could experience a strong sense of the local culture. Presents the sonography of ‘A modern twist on the unique Chengdu tea culture’ - enjoying a cup of welcome tea served by a Kong Fu tea master. Inspired by the city’s traditional courtyards, you will find that The Ritz-Carlton, Chengdu combines the modern with the classic. Accommodations at our Chengdu City Center hotel start at 50 square meters (538 square feet) and pamper guests with walk-in closets, five-fixture bathrooms including paired sinks, separate bathtubs and expansive shower stalls. Those who have reserved one of the 113 Ritz-Carlton Club Level rooms or 55 suites will be provided with China’s only dedicated Club Level. Club guests are entitled to an exclusive five exciting food and beverage outlets throughout the day. Embark upon unforgettable culinary adventures at five dining venues where offer international buffets, authentic Sichuan cuisines, classic Cantonese dishes and delicate Western food. Guests with free time can take a dip in the swimming pool, work out in the gym or indulge in the spa or massage services. The hotel also has a special kids program with content created by with Jean-Michel Cousteau's Ocean Futures Society especially for kids ages 4 to 12. The hotel provides bike and you can explore this city.
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9.4/10
excellent service and environment, one of the better 5-star hotels in the area
All 7,181 reviews
Surroundings
Metro: Luomashi
(530m)
Metro: Taisheng South Road
(720m)
Airport: Chengdu Shuangliu International Airport
(18.0 km)
Train: Chengdu South Railway Station
(6.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Premier Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Liz family double bed room
2 Double bed
50m² | Floor: 28-33
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Ritz-Kids Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Family Suite
1 Queen bed and 1 Single bed
50m² | Floor: 30
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Club Ritz-Carlton Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Club Square View King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Exceptional Executive Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Square View King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Business Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Square View Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Presidential Suite
1 Queen bed
323m² | Floor: 41
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Premier Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Two King Beds Family Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Family Room (Double Bed)
1 Queen bed
50m² | Floor: 28-38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Family Interconnecting Room
2 Queen bed
132m² | Floor: 28-41
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Exceptional Executive Double Bed Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Square View Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premier King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
7,181 reviews
39 guests in a row gave their stay a positive rating.
- Cleanliness9.6
- Amenities9.3
- Location9.5
- Service9.4
Average for similar properties in Chengdu
Review summary
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Service and Hospitality: The hotel is highly praised for its exemplary service and hospitality, with frequent mentions of staff friendliness and efficiency, including notable English-speaking staff.(based on 3,606 reviews)
MT Leee
October 15, 2025
An Unforgettable Stay ！
True 5-Star Experience at The Ritz-Carlton, Chengdu
Our last two nights in Chengdu were truly the highlight of our trip ！An experience that perfectly lived up to its Forbes 5-star reputation.
From the moment we arrived, everything was seamless. The doorman greeted us warmly, remembered my surname, and personally delivered our luggage to our room. But what truly made our stay exceptional was the outstanding service from Meria, the guest relations manager. She was like our personal concierge , helping to deliver my parcels from the concierge to our room, assisting us with getting prescription medicine late at mid of night, and even sending thoughtful gifts like fresh fruit and panda bookmarks.
Every detail reflected genuine care and professionalism. Staying here with my parents was an absolute joy , the comfort, warmth, and attentiveness made us feel completely at home.
I can confidently say that The Ritz-Carlton, Chengdu is the pinnacle of all the hotels I’ve stayed in.
Thank you, Meria, and the entire Ritz-Carlton team, for making our family trip to Chengdu such a memorable one. ❤️
Soleil1012
October 16, 2025
Nestled in the heart of Chengdu near Tianfu Square, The Ritz-Carlton offers a perfect blend of urban vibrancy and serene luxury. From the moment I arrived, the staff embodied the brand’s "Ladies and Gentlemen" service philosophy.
My room on the 37th floor. The floor-to-ceiling windows framed stunning skyline views; by day, I overlooked Tianfu Square’s bustling energy, and by night, the city’s lights created a captivating blue-hued atmosphere. The room’s layout was thoughtful, featuring a walk-in closet and a spacious bathroom with a deep soaking tub, while the Diptyque toiletries added a touch of indulgence. Its location was another highlight: a short walk to Chunxi Road and a quick taxi ride to Kuanzhai Alleys, letting me seamlessly switch between luxury and local culture. This stay wasn’t just about comfort; it was about thoughtful details and warm service that captured Chengdu’s essence. I‘ve already planning my return.
Guest User
October 7, 2025
Our stay was perfect from check-in to check-out. My wife and I had been traveling through the Sichuan mountains, and it was such a comfort to arrive at the Ritz-Carlton and relax in style. The service, atmosphere, and attention to detail made it the ideal way to unwind after our adventure. A special mention to the intern who will be graduating soon—he was exceptionally friendly and helpful. I wish him all the best in his studies and future career.
162008****
September 15, 2025
房間設計屬於古早風，貌似2013開業，2017又小規模裝修過，整體維護的不錯啦，辦理入住、退房，快捷，服務都超好。
行政酒廊一日五餐，帶爸媽、小朋友，不能吃辣的強烈推薦，幾乎全天過去都有東西享用。
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201895****
September 16, 2025
出行還得住的好，這家麗思卡爾品質在線，公區環境大氣高雅，各處的擺花碰巧用了我最喜歡的粉綠配色，説是出自她家在一樓自己的花房，擺花搭配的很美。酒店房間面積大、用品好、細節處用心，住的用的很舒服，客房服務也很細緻，跟朋友出遊住了三晚，每天都特地留出時間回到酒店房間泡茶聊天，很愜意。餐廳菜品也不錯，員工服務也很到位。離店後也有電話回訪收集體驗與建議反饋，很用心。
給酒店提兩點建議吧，為了好上加好：一是公區的香氛太香了，是濃郁的沙龍香，顯得廉價了，也可能是太喜歡嘉裏跟香格里拉的香味了。二是房間一次性的牙刷質量太差了，其他用品都很不錯，就顯得牙刷更差了，牙膏也味道奇奇怪怪，其實就普通的高露潔或者中華牙膏這種就好了，不要搞其他奇怪的牌子，薄荷味不夠，搭配刺喇的刷毛，早知道就自帶牙刷牙膏了，建議酒店更換牙刷牙膏。
其他都很好，沒啥可挑的，會選擇再次入住，推薦！
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M886269****
September 6, 2025
作為同行客觀體驗來説，設施配套老舊一是時代久遠，二是受大環境很多因素下，財務決策不是幾個人能左右的，至於最基礎的，衞生，餐飲，服務等，是可以保持自己品牌slogan的，既然有些方面無法短時間左右，但是最基本的用户體驗是可以加強管理與培訓的，希望成麗能砥礪前行。
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Guest User
September 6, 2025
One of the best hotels I have ever been. We had Club access and it was amazing. Next City Ritz again.
Vicwingki
August 31, 2025
Great customer service and very thoughtful.
Concierge staff - Cherry is outstanding. Very professional and friendly service. Proactive and caring for solo travellers. Lift up a high benchmark for other hotel operators.
Room service food quality is outstanding. Highly recommended. Chinese restaurant on level 26 also nice to visit. Tasting the clear broth soup was a very dedicated experience.
I remembered the chef was named Alan if not wrong
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
6 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Business Center
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Bicycle Rentals
Free
Guest Laundry
Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
6 Restaurants
Café
Meeting Room
Multi-Function Room
6 Restaurants
行政酒廊
Business hours: [Mon - Sun] 06:00-23:00
厅Dining Room
Business hours: [Mon - Sun] 18:00-01:00 the next day
大堂吧
Business hours: [Mon - Sun] 08:30-23:00
FLAIR餐厅酒吧
Business hours: [Mon - Sun] 18:00-01:00 the next day
香荟全日制餐厅
Business hours: [Mon - Sun] 06:30-10:30, 12:00-15:00, 17:30-21:30
丽轩中餐厅
Cuisine: Cantonese, Sichuanese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Bicycle Rentals
Free
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Café
Bar
Lobby Bar
Room Service
Health & wellness
Personal Trainer
Fitness Room
Massage Room
Sauna
Foot Bath
Spa
Body Care
Fitness Session
Public areas
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
Humidifier
No Smoking in Public Areas
Smoking Area
ATM
Cleaning services
Clothes Steamer
Guest Laundry
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Books or Audio/Video Products for Children
Business services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Business Center
Postal Service
Wedding Service
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
Fire Alarm
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Chinese, Asian
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.4m in height | CNY 129.00 (approx. US$18.12) per person |
Children over 1.4m in height | CNY 258.00 (approx. US$36.24) per person |
Adult | Buffet:CNY 258.00 (approx. US$36.24) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2013
- Renovated: 2017
- Number of Rooms: 350
Phone:+86-28-83588888
By virtue of the very highest standards in hospitality, The Ritz-Carlton, Chengdu is awarded by Forbes Travel Guide 2025. Staying in the hotel, travelers could experience a strong sense of the local culture. Presents the sonography of ‘A modern twist on the unique Chengdu tea culture’ - enjoying a cup of welcome tea served by a Kong Fu tea master. Inspired by the city’s traditional courtyards, you will find that The Ritz-Carlton, Chengdu combines the modern with the classic. Accommodations at our Chengdu City Center hotel start at 50 square meters (538 square feet) and pamper guests with walk-in closets, five-fixture bathrooms including paired sinks, separate bathtubs and expansive shower stalls. Those who have reserved one of the 113 Ritz-Carlton Club Level rooms or 55 suites will be provided with China’s only dedicated Club Level. Club guests are entitled to an exclusive five exciting food and beverage outlets throughout the day. Embark upon unforgettable culinary adventures at five dining venues where offer international buffets, authentic Sichuan cuisines, classic Cantonese dishes and delicate Western food. Guests with free time can take a dip in the swimming pool, work out in the gym or indulge in the spa or massage services. The hotel also has a special kids program with content created by with Jean-Michel Cousteau's Ocean Futures Society especially for kids ages 4 to 12. The hotel provides bike and you can explore this city.