The Ritz-Carlton Chengdu
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Chengdu
The Ritz-Carlton Chengdu
No. 5 of Luxury Hotels in Chengdu
No. 269 Shuncheng Street, Qingyang District, Chengdu, Sichuan 610017, China
Show on map
We Price Match
Last booked 1 min ago on our site
China travel essentials
Easy to reach
English-speaking staff
Currency exchange
Most card payments accepted
Airport pick-up availableShow more
Amenities
Indoor swimming poolFree
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parkingFree
Priority airport pick-up
All amenities
Property Description
By virtue of the very highest standards in hospitality, The Ritz-Carlton, Chengdu is awarded by Forbes Travel Guide 2025. Staying in the hotel, travelers could experience a strong sense of the local culture. Presents the sonography of ‘A modern twist on the unique Chengdu tea culture’ - enjoying a cup of welcome tea served by a Kong Fu tea master. Inspired by the city’s traditional courtyards, you will find that The Ritz-Carlton, Chengdu combines the modern with the classic. Accommodations at our Chengdu City Center hotel start at 50 square meters (538 square feet) and pamper guests with walk-in closets, five-fixture bathrooms including paired sinks, separate bathtubs and expansive shower stalls. Those who have reserved one of the 113 Ritz-Carlton Club Level rooms or 55 suites will be provided with China’s only dedicated Club Level. Club guests are entitled to an exclusive five exciting food and beverage outlets throughout the day. Embark upon unforgettable culinary adventures at five dining venues where offer international buffets, authentic Sichuan cuisines, classic Cantonese dishes and delicate Western food. Guests with free time can take a dip in the swimming pool, work out in the gym or indulge in the spa or massage services. The hotel also has a special kids program with content created by with Jean-Michel Cousteau's Ocean Futures Society especially for kids ages 4 to 12. The hotel provides bike and you can explore this city.
Show more
9.4/10
excellent service and environment, one of the better 5-star hotels in the area
All 7,275 reviews
Surroundings
Metro: Luomashi
(530m)
Metro: Taisheng South Road
(720m)
Airport: Chengdu Shuangliu International Airport
(18.0 km)
Train: Chengdu South Railway Station
(6.8 km)
Train: Chengdu East Railway Station
(10.1 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Premier Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Liz family double bed room
2 Double bed
50m² | Floor: 28-33
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Ritz-Kids Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Family Suite
1 Queen bed and 1 Single bed
50m² | Floor: 30
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Club Ritz-Carlton Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Club Square View King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Exceptional Executive Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Square View King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Business Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Square View Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Presidential Suite
1 Queen bed
323m² | Floor: 41
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Premier Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Two King Beds Family Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Family Room (Double Bed)
1 Queen bed
50m² | Floor: 28-38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Family Interconnecting Room
2 Queen bed
132m² | Floor: 28-41
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Exceptional Executive Double Bed Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Square View Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premier King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
7,275 reviews
42 guests in a row gave their stay a positive rating.
- Cleanliness9.5
- Amenities9.3
- Location9.5
- Service9.4
Average for similar properties in Chengdu
Review summary
Powered by AI
Service Quality: The staff consistently receives high praise for their attentive and professional service. From the concierge to housekeeping, every interaction is marked by warmth and efficiency, creating a welcoming environment throughout the stay.(based on 3,662 reviews)
MT Leee
October 15, 2025
An Unforgettable Stay ！
True 5-Star Experience at The Ritz-Carlton, Chengdu
Our last two nights in Chengdu were truly the highlight of our trip ！An experience that perfectly lived up to its Forbes 5-star reputation.
From the moment we arrived, everything was seamless. The doorman greeted us warmly, remembered my surname, and personally delivered our luggage to our room. But what truly made our stay exceptional was the outstanding service from Meria, the guest relations manager. She was like our personal concierge , helping to deliver my parcels from the concierge to our room, assisting us with getting prescription medicine late at mid of night, and even sending thoughtful gifts like fresh fruit and panda bookmarks.
Every detail reflected genuine care and professionalism. Staying here with my parents was an absolute joy , the comfort, warmth, and attentiveness made us feel completely at home.
I can confidently say that The Ritz-Carlton, Chengdu is the pinnacle of all the hotels I’ve stayed in.
Thank you, Meria, and the entire Ritz-Carlton team, for making our family trip to Chengdu such a memorable one. ❤️
M280372****
October 12, 2025
和朋友來成都玩兒，比較晚，入住時給升級了高層，但衞生間沒有浴缸和浴室門，電話工作人員換了一間，由於凌晨較晚，沒有吃早餐，休息到下午給做了延遲退房到14.00，停車免費，周圍環境略比北京和香港差一點，總體感覺可以算是成都推薦酒店。服務人員態度都很好，很滿意。
Translate
Matt-HKT
November 16, 2025
Fabulous staff but sadly English is very poor at reception, Flair (non existsnt) and the spa.
rooms are great except when guests are smoking and the smell was dreadful along the corridors. Manager needs to take this seriously as really ypu don't expect thid at ritz carlton
Guest User
November 9, 2025
Highly impressed with the hotel service. The staff provided excellent care from check-in onwards. The room, especially the bedding, was superb and allowed for a comfortable, quiet sleep. The breakfast was outstanding. Highly recommend this hotel.
Mipopo
October 23, 2025
酒店很不錯，不論是房間還是服務，而且早餐也很棒，唯一有點欠缺的是地下停車庫有點差，限高😓1.8m，自駕的朋友慎選！不過最後酒店還是迅速幫忙解決了問題，安排了地面停車，下次如果飛來成都，還會選擇😎
Translate
Soleil1012
October 16, 2025
Nestled in the heart of Chengdu near Tianfu Square, The Ritz-Carlton offers a perfect blend of urban vibrancy and serene luxury. From the moment I arrived, the staff embodied the brand’s "Ladies and Gentlemen" service philosophy.
My room on the 37th floor. The floor-to-ceiling windows framed stunning skyline views; by day, I overlooked Tianfu Square’s bustling energy, and by night, the city’s lights created a captivating blue-hued atmosphere. The room’s layout was thoughtful, featuring a walk-in closet and a spacious bathroom with a deep soaking tub, while the Diptyque toiletries added a touch of indulgence. Its location was another highlight: a short walk to Chunxi Road and a quick taxi ride to Kuanzhai Alleys, letting me seamlessly switch between luxury and local culture. This stay wasn’t just about comfort; it was about thoughtful details and warm service that captured Chengdu’s essence. I‘ve already planning my return.
_WeChat30314****
October 15, 2025
極致奢享，暖心相伴——麗思卡爾頓的完美入住體驗
此次入住麗思卡爾頓，從踏入大堂的那一刻起，便被無處不在的精緻與貼心所打動，而其中最讓我印象深刻的，是名為Lianne的工作人員。
從辦理入住時，Lianne便熱情主動地為我介紹酒店設施與周邊推薦，耐心解答我的每一個疑問，高效的服務讓繁瑣的流程變得輕鬆愉悦。入住期間，她更是時刻關注細節—感謝。
酒店的硬件同樣無可挑剔，柔軟舒適的床品保障了優質睡眠，餐飲的口味與擺盤盡顯高端水準，公共區域的清潔與維護也始終保持着五星標準。
無論是Lianne帶來的個性化暖心服務，還是酒店本身的卓越品質，都讓這次出行成為一段難忘的美好回憶。強烈推薦，下次出行必將再次選擇麗思卡爾頓！
Translate
Maowei
October 11, 2025
硬件方面也許不是所有人的菜，但軟件真沒什麼可挑剔的。入住時即加了管家Fiona的微信，五天四晚的行程中溝通都有及時反饋，所有要求也都得到滿足。行政酒廊從餐品到服務都很棒，如果再來成都，麗思依舊會是我的首選。
Translate
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
6 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Business Center
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Bicycle Rentals
Free
Guest Laundry
Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
6 Restaurants
Café
Meeting Room
Multi-Function Room
6 Restaurants
行政酒廊
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 06:00-23:00
厅Dining Room
Open for: Dinner
Business hours: [Mon - Sun] 18:00-01:00 the next day
大堂吧
Open for: Afternoon tea
Business hours: [Mon - Sun] 08:30-23:00
FLAIR餐厅酒吧
Business hours: [Mon - Sun] 18:00-01:00 the next day
香荟全日制餐厅
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktails
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 06:30-10:30, 12:00-15:00, 17:30-21:30
丽轩中餐厅
Cuisine: Cantonese, Seafood, Sichuanese
Open for: Lunch, Dinner, Cocktails
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Bicycle Rentals
Free
Business services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Business Center
Postal Service
Wedding Service
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Café
Bar
Lobby Bar
Room Service
Public areas
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
Humidifier
No Smoking in Public Areas
Smoking Area
ATM
Health & wellness
Personal Trainer
Fitness Room
Massage Room
Sauna
Foot Bath
Spa
Body Care
Fitness Session
Cleaning services
Clothes Steamer
Guest Laundry
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Books or Audio/Video Products for Children
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
Fire Alarm
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Chinese, Asian
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.4m in height | CNY 129.00 (approx. MXN$334.2) per person |
Children over 1.4m in height | CNY 258.00 (approx. MXN$668.4) per person |
Adult | Buffet:CNY 258.00 (approx. MXN$668.4) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2013
- Renovated: 2017
- Number of Rooms: 350
Phone:+86-28-83588888
By virtue of the very highest standards in hospitality, The Ritz-Carlton, Chengdu is awarded by Forbes Travel Guide 2025. Staying in the hotel, travelers could experience a strong sense of the local culture. Presents the sonography of ‘A modern twist on the unique Chengdu tea culture’ - enjoying a cup of welcome tea served by a Kong Fu tea master. Inspired by the city’s traditional courtyards, you will find that The Ritz-Carlton, Chengdu combines the modern with the classic. Accommodations at our Chengdu City Center hotel start at 50 square meters (538 square feet) and pamper guests with walk-in closets, five-fixture bathrooms including paired sinks, separate bathtubs and expansive shower stalls. Those who have reserved one of the 113 Ritz-Carlton Club Level rooms or 55 suites will be provided with China’s only dedicated Club Level. Club guests are entitled to an exclusive five exciting food and beverage outlets throughout the day. Embark upon unforgettable culinary adventures at five dining venues where offer international buffets, authentic Sichuan cuisines, classic Cantonese dishes and delicate Western food. Guests with free time can take a dip in the swimming pool, work out in the gym or indulge in the spa or massage services. The hotel also has a special kids program with content created by with Jean-Michel Cousteau's Ocean Futures Society especially for kids ages 4 to 12. The hotel provides bike and you can explore this city.
Frequently Asked Questions
What are the check-in and check-out times at The Ritz-Carlton Chengdu?
Check-in at The Ritz-Carlton Chengdu is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at The Ritz-Carlton Chengdu?
Does The Ritz-Carlton Chengdu have a swimming pool?
Yes, The Ritz-Carlton Chengdu has a pool.Does The Ritz-Carlton Chengdu have a swimming pool?
Are pets allowed at The Ritz-Carlton Chengdu?
No, pets are not allowed at The Ritz-Carlton Chengdu.Are pets allowed at The Ritz-Carlton Chengdu?
Does The Ritz-Carlton Chengdu provide breakfast?
Yes, guests at The Ritz-Carlton Chengdu can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian. Does The Ritz-Carlton Chengdu provide breakfast?
How much does it cost to stay at The Ritz-Carlton Chengdu?
Prices at The Ritz-Carlton Chengdu may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at The Ritz-Carlton Chengdu?
Which airport is closest to The Ritz-Carlton Chengdu?
The nearest airport is Chengdu Shuangliu International Airport, just about 55 mins from hotel by car (18.0 km) away.Which airport is closest to The Ritz-Carlton Chengdu?
What is the cancellation policy for The Ritz-Carlton Chengdu?
The cancellation policy for The Ritz-Carlton Chengdu depends on the room type and booking terms.What is the cancellation policy for The Ritz-Carlton Chengdu?
About This Property
| Nearest Airport | Chengdu Shuangliu International Airport |
|---|---|
| Distance to Airport | 19.97KM |
| Nearest Train Station | Chengdu South Railway Station |
| Distance to Train Station | 6.84KM |
| Nearest Metro Station | Luomashi |
| Distance to Metro Station | 0.53KM |
| Average Price From | MXN10630 |
| Hotel Star Rating | 5 |