Galaxy Minyoun Chengdu Hotel

Galaxy Minyoun Chengdu Hotel Reviews

Galaxy Minyoun Chengdu Hotel

No.1 West Linjiang Road, Chengdu, ChinaView Hotel Details
Galaxy Minyoun Chengdu Hotel
Galaxy Minyoun Chengdu HotelGalaxy Minyoun Chengdu HotelGalaxy Minyoun Chengdu Hotel
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编组 10
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1 night

Galaxy Minyoun Chengdu Hotel Guest Reviews

4.7/5
Amazing
3032 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(3032)
Positive reviews(2961)
Reviews with photos/video(823)
Easy to get around(282)
Friendly front desk staff(235)
Delicious breakfast(164)
Located downtown(159)
Would stay again(144)
Perfect for business trips(95)
Loved the night views(39)
Great swimming pool(38)
Negative reviews(68)
horst.c
Guestroom
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 7, 2024
Thanks to Lydia for the good service. And the helpful staff at the breakfast room Great pool and nice gym Comfortable bed
Response from Property: Dear guest, Thank you for your full 5 points of evaluation, we will continue to work hard with your encouragement and support, I believe we will do better! Thank you for your continued support! Best wishes!
Parvin
Guestroom
Stayed in Apr 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 1, 2024
Exceptional location, desk service and clearness. Very nice Japanese restaurant on 2nd floor
Response from Property: Dear guests: Hello! Thank you for your five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Wish you all the best!
Yen-Shou
Guestroom
Stayed in Apr 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Room 2605 was excellent. Highly recommended. Garey Li was really good in helping me to settle down here at this Chengdu hotel. The swimming pool is excellent plus the fitness gym was good
Response from Property: Dear guests: Hello! Thank you for your five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Wish you all the best!
Manfred
Family Room
Stayed in Feb 2024
Solo travelers
28 review
4.5/5
Great
Posted on Mar 3, 2024
Nice rooms, comfortable beds, good breakfast, friendly staff and the location in the center of Chengdu is good. The swimming pool was not comfortable. Very cold and no nice decoration.
Response from Property: Dear customer, hello! Thank you for choosing Chengdu Galaxy Minyoun Hotel, and thank you for acknowledging all aspects of our service. Our hotel has a constant temperature swimming pool, with a temperature of around 28 degrees Celsius. If you have any questions during use, please feel free to contact us at any time. Thank you very much for your valuable suggestions and opinions. We look forward to your next visit and wish you a happy life~
FALtravel
Guestroom - River-View (Double bed)
Stayed in Jul 2023
Solo travelers
8 review
2.5/5
Posted on Jul 9, 2023
Hello fellow travelers! I recently stayed at a hotel in the city center and wanted to share my experience, which had a mix of positives and negatives. Initially, the hotel had a pleasing appearance, but unfortunately, the overall service and cleanliness left much to be desired. Upon arrival, I encountered a chaotic scene at the front desk, with a lot of noise and commotion. This continued during the check-in process, which was quite bothersome. Once I entered the room, I noticed a pleasant view, but my disappointment grew when I realized that the room wasn’t adequately cleaned. To make matters worse, I discovered that the toilet paper roll provided was clearly used and not new. This was completely unacceptable and a clear violation of cleanliness standards. Furthermore, I encountered issues with the shower head. It didn’t function properly. In addition, the shower head and fixtures were covered in limescale, indicating a lack of maintenance and attention to detail. To add to the list of disappointments, the scale provided in the room for weight measurement was non-functional. This was an inconvenience, especially for those who rely on accurate weight measurement during their travels. I believe it’s crucial for hotels to prioritize cleanliness, maintenance, and guest satisfaction. Discovering a used toilet paper roll, encountering a faulty shower head, and experiencing a non-functional scale were major letdowns. On a more positive note, the hotel’s breakfast was average, nothing exceptional. Since I’ll be staying in Chengdu for two more days, I decided to switch to another hotel. Regrettably, I won’t be considering this hotel for future stays. I hope this feedback will serve as an opportunity for the hotel to address these issues and improve their overall service, cleanliness, maintenance, and attention to detail. As travelers, it’s important for us to share our experiences to encourage better practices in the industry. Wishing you all safe and pleasant travels! #FALtravel
6/11
Response from Property: Dear guests, first of all, thank you for choosing to stay at Chengdu Mingyu Shangya Hotel. At the same time, we are very sorry for your uncomfortable experience. After checking in at the hotel, there was a team checking in at the same time, so there were a lot of guests in the lobby. We apologize for the inconvenience caused. We have informed the hotel management of your valuable suggestions and opinions on our hotel, and informed the relevant departments for targeted handling and maintenance as soon as possible. I'm very sorry to leave a bad impression on you. If you have the opportunity, you are welcome to choose us again, supervise and help us together, and witness our growth and change together. Wishing you a happy life.
helenmiu
Guestroom
Stayed in Jan 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 19, 2023
Very satisfied with the stay. The location is great , close to the metro station, great view from the window, was living on 24th floor. The room service is very warm. Nice, tidy room
Response from Property: Dear Guest. thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Guest User
Guestroom
Stayed in Jun 2023
Couples
3 review
4.0/5
Very Good
Posted on Jun 25, 2023
Large rooms, good breakfast, nice view
Response from Property: Hello! Thank you very muchfor your stay andappreciation!Glad to have agreat time with you on yourouting.Your appreciation isa great encouragement tothe hotel and the driving force for our progress.Wewill continue to maintain our enthusiasm and strive to make every guest feel at home.We look forward to your visit again!Welcome to come back to experience again,I wish you a happyife!
Guest User
Guestroom
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on May 11, 2024
The overall environment is pretty good. The housekeeper, Miss Xia Tian, ​​and the front desk brother, Xiao Zeng, are very nice. The check-in is very professional in all aspects. The location of the hotel is very good in all aspects. It is very convenient to travel. The environment is good. Good reviews. I will choose again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Linyufeifei
Guestroom (2 beds)
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 10, 2024
Every time I go to Chengdu, I will choose this place. When I check in, the housekeeper, Miss Xia Tian, ​​will follow up on the check-in situation. She is friendly and timely, warm and polite, very good. The hotel is in a good location, with convenient transportation around the city center, the room is clean and tidy, and the overall environment is good. I will choose it again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Guestroom (2 beds)
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The stay was not bad. The housekeeper, Miss Xia Tian, ​​was warm and polite and followed up on the check-out situation. She was very professional, warm and thoughtful. The location was not bad. The city center reduced travel time and convenient transportation. The overall environment was not bad. The room was clean and tidy. Good reviews, good reviews, good reviews
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Shenmegenshenmea
Guestroom
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel is very good, the view of the river view room is also very good, the room is clean and tidy, the waiter's attitude is also very good, the housekeeper Xiaokang is warm and polite, helping to find the leftover items and helping to mail them. I will choose to stay next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Family Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 9, 2024
When I checked into the hotel, the front desk clerk checked me in professionally. After introducing the room type I booked, Sister Wu helped me upgrade to a king-size bed with river view for free. The room was very spacious, the floor-to-ceiling windows had a great view, it was quiet, and the room was also cleaned very well. I will choose Shangya Hotel again next time!
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Family Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The stay was pretty good. The housekeeper, Miss Xia Tian, ​​and the front desk lady, Miss Gao, were very nice. They introduced the membership card and received membership benefits. They were professional and enthusiastic. The location was also very good, close to Huaxi and located in the city center. The overall environment was good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Club Room (2 beds)
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 8, 2024
Checked into Chengdu Minyu Shangya Hotel, the stay was good, the sanitation was very clean, the housekeeper Xiao Jin was very enthusiastic, I left in a hurry to Chongqing and forgot my clothes, and Xiao Wen from the service center took the initiative to contact and help mail them 👍The hotel service staff is also very high-quality. The experience in all aspects is very good. I will come back next time if I have the chance!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Family Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The check-in experience was very good. The hotel has a superior location and is very convenient for travel. The housekeeper service was very good, especially the housekeeper Jinne, who called in advance to confirm the room preferences and made proper arrangements. The service was professional and enthusiastic, and the price-performance ratio was very high. I would choose it again if I had the chance!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!