No. 15 Section 1 of Middle Renmin Road, Qingyang District, Chengdu, Sichuan, 610015, ChinaView Hotel Details
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Sheraton Chengdu Lido Hotel Guest Reviews
4.7/5
Outstanding
2476 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(2476)
Positive reviews(2381)
Reviews with photos/video(324)
Easy to get around(321)
Delicious breakfast(261)
Close to metro(170)
Well decorated(106)
Friendly front desk staff(102)
Perfect for business trips(77)
Great swimming pool(30)
Negative reviews(95)
Theresa JY
Superior King Bed Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
I recently stayed at the Sheraton Cheng Du and had a wonderful experience, largely thanks to Sarah at the front desk. From the moment I checked in, she was incredibly welcoming and helpful.
The hotel itself was clean, comfortable, and well-located.
Response from Property: 尊敬的_TSSG7mlggne****:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Christopher David
Superior Suite
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Travelled to Chengdu see the Pandas and have a bot of a look around the city.
The hotel is right next to the metro station- with only one change needed to Chengdu East Railway Station (about 20mins). It takes about an hour to get to Tianfu Airport, with one changed needed. Not much in the local area, but with the metro so close it's no big deal.
The executive area is a nice place to chill out in the evenings. It's a shame they don't do breakfast up there as the main restaurant, although nice, is a very busy. As part of Happy Hour (5.30-7.30pm), there is a good selection of complimentary hot and cold food in the evening (Chinese and Western) along with a limited selection of alcoholic (beer and wine) and soft drinks.
The room I had was large and comfortable. Lots of space to chill out. There was some construction noise from the nearby building site, even when on the 27th floor.
The fitness area is quite small. The pool is about 16m long, which is just about big enough for swimming although you're doing lots of turns!
Definitely recommended if you want a bit luxury (the executive level stuff and bigger room) whilst keeping an eye on the budget...
Response from Property: 尊敬的E343344****賓客:您好!感謝您送的5分好評!美麗的時光,成都天府麗都喜來登酒店與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
rick cheang
Executive Deluxe Suite
Stayed in Oct 2024
Solo travelers
13 review
4.5/5
Great
Posted on Nov 8, 2024
Great location not too crowded. Just 3km away from centre IFS. Opposite the hotel small park for running
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一-句話,感謝您對酒店的支持。
Anonymous User
Deluxe 2-bed Room
Stayed in Sep 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Oct 20, 2024
Both front and back of the house were great. Great location with easy access to underground. Just the noise, not good in sound proof.
Response from Property: Dear guests: Hello! We are willing to devote 200% of our efforts to your 100% satisfaction. Thank you for your support. We look forward to your next visit and wish you a happy life!
Srg Kwi
Family Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Great hotel, great service, excellent rooms. They provided us with a perk of using the exclusive floor on the top of the building, where they have a snacks and beverages and a happy hour with food, because we had a family suite. Very well located and very nice amenities. Very much recommended.
Response from Property: Dear FB489271****: Hello! We are willing to devote 200% of our efforts to your 100% satisfaction. Thank you for your support. We look forward to your next visit and wish you a happy life!
Chi Yuen
Superior Twin Bed Room (2 beds)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
second time staying, location is central. it was a good stay and staff are helpful.
Response from Property: 尊敬的_TISG1dqzdfti****賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一-句話,感謝您對酒店的支持。
francois de navacelle
Deluxe Queen Room
Stayed in Jul 2024
Family
12 review
4.7/5
Amazing
Posted on Oct 20, 2024
Very good location, nice surrounding. Sauna is nice but swimming although pretty is a bit too small
Response from Property: Dear_TXUSi5yacqs***: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vitality for our progress. Thousands of words can be combined into one sentence. Thank you for your support to the hotel. support.
Guest User
Superior King Bed Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 24, 2024
I hope hotel are doing well. I am writing this letter of thanks to thanking you for golden key travel consultation services whice is shirly. Me with my family visited sheraton hotel a week ago and were very pleased with Shirly hospitality. Given us no room for complaints. As soon as we arrived at the hotel, our luggage was brought to our room. And we received complimentary fruit. My sister was very pleased with the room's interior design and has decided to come here next year as well for a vacation. The recreational facilities at the hotel did not let us be bored, and enjoyed it very much as well. We had a great time till our stay lasted.
I want to thank you once again for your hotel services and wish you the best of luck in your business.
Response from Property: Dear guests, Chengdu Tianfu Lido Sheraton Hotel would like to extend its sincere greetings to you! Thank you for your choice during this trip. On behalf of the hotel, I would like to thank you for your review. My team and I will work harder to continuously provide a high-quality stay experience for our valued guests. Thank you again for your feedback on your stay experience. We look forward to your having the opportunity to visit Sheraton Chengdu Tianfu Lido Hotel again.
Guest User
Superior King Bed Room
Stayed in May 2024
Couples
3 review
3.7/5
Posted on Jul 3, 2024
Walking distance is a bit far from the city shopping and restaurant center, but right next to a subway station. Room is big and clean, services is good. Buffet breakfast is great, value for money
Response from Property: 尊敬的GG393162****,您好!感謝您五分的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望成都天府麗都喜來登會是您回憶裏最温馨,最獨特的那個,常回成都天府麗都喜來登看看哦,祝您安好!
Guest User
Superior King Bed Room
Stayed in Apr 2024
Couples
2 review
4.2/5
Very Good
Posted on May 24, 2024
Services are excellent . Very good and helpful hosts at the reception counter. Amenities are good and location convinient for Metro. Sometimes difficult to get a taxi though .
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Bradley William
Superior King Bed Room
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 7, 2024
I enjoyed my stay here, the breakfast is excellent hahah. The rooms are very nice too and it’s in a very good location. I would stay here again.
Response from Property: 尊敬的賓客,您好!感謝您利用寶貴時間分享您的入住體驗很高興能帶給您滿意的入住體驗。我們會更加努力提供更為優質的服務,期待您下次光臨,祝您生活愉快!
Guest User
Superior Suite
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Extremely clean hotel, and facilities was updated. Less than 2 minute walk to one of the central train lines. Would recommend to anyone visiting Chengdu.
Response from Property: 尊敬的賓客,您好!感謝您利用寶貴時間分享您的入住體驗很高興能帶給您滿意的入住體驗。我們會更加努力提供更為優質的服務,期待您下次光臨,祝您生活愉快!
Wang
Superior King Bed Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Apr 17, 2024
This is not good enough for a 5 star hotel. Everything is good except the design and construction quality. It’s more like a 4 star facility
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
Guest User
Superior Twin Bed Room (2 beds)
Stayed in Mar 2024
Travel with friends
6 review
4.5/5
Great
Posted on May 4, 2024
Well located hotel with convenient and clean room. The sauna and pool were closed despite these services being shown in the booking.
Response from Property: Dear guests, Chengdu Tianfu Lido Sheraton Hotel would like to extend its sincere greetings to you! We are sorry that we did not bring you a satisfactory stay experience. Thank you for your choice during this trip. We will pay more attention to the upgrading and maintenance of facilities and equipment and the improvement of service quality, and strive to provide guests with a satisfactory stay experience. We sincerely look forward to your visit again and feel our progress!
Coloo822
Deluxe Suite
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 9, 2024
环境:very good
卫生:very good
设施:very good
Response from Property: 尊敬的Coloo822:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一-句話,感謝您對酒店的支持。