Rhombus Park Aura Chengdu Hotel Reviews
Rhombus Park Aura Chengdu Hotel
Section B, Xi'nian Square, No.216 Xiadong Street, Chengdu, ChinaView Hotel Details
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Rhombus Park Aura Chengdu Hotel Guest Reviews
4.7/5
Outstanding
2457 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(2457)
Positive reviews(2352)
Reviews with photos/video(495)
Friendly front desk staff(261)
Large rooms(245)
Great location(97)
Many dining options(84)
Stayed multiple times(61)
Excellent room layout(32)
Nice bathtub(19)
Good views(15)
Negative reviews(105)
Guest User
G50 deluxe twin room
Stayed in giu 2024
Couples
4 review
Outstanding
Posted on 24 giu 2024
Staff are very friendly. When we arrived and found out there was a cigarette smell in our non-smoking room, they immediately upgraded us to a suite. When we were leaving the hotel, the manager Ms. Mia Zhou came out to say good bye.
The hotel breakfast was food heaven and my local friends were also surprised that the hotel offered so many Chengdu delicacies. There are many restaurants in the neighbourhood. The pool is quite big but not heated and only opened from 10am to 10pm during May to October. The street front room was a bit noisy.
Response from Property: Dear Bin, thank you very much for sharing your recent stay experience with us and with other travelers. Ms. Zhou is happy to know that your sharing and shared with our team members, we are cheerful and glad that you and your partner enjoyed the stay with us for your Chengdu Trip, and like our breakfast buffet, yes indeed, we have keep improving and upgrading our facilities and services, we have provide with Sichuan cuisine and signature local snacks during the breakfast, our guests are so happy and enjoyed the dinning experience. Rhombus Park Aura Chengdu located in the city center heart just right in the down town, the best location provided convenience to our guests to each point of this city. With our all suits room, guest can have a relax staycation here. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G60 Deluxe Suite twin room
Stayed in mag 2024
Friends
3 review
Very Good
Posted on 22 mag 2024
The buffet that was included is very nice. Hotel is a little far but shuttle helps.
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Jerry
G60 Deluxe Suite
Stayed in mar 2024
Couples
1 review
Outstanding
Posted on 31 mar 2024
Great location. Just next to Taikoli and ChunXi road which is the main shopping area. Plenty of food options outside the hotel and two family mart convenience stores from Japan were both on the both sides of the hotel.
Hotel amenities were amazing.
Definitely will stay here again when back in Chengdu.
6/9
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Bomi
G60 Deluxe Suite
Stayed in giu 2024
Couples
1 review
Outstanding
Posted on 15 giu 2024
One of the best hotels we have stayed. Not only is the hotel well situated , service and attitude of the staff here are remarkable. Had some personal queries and requests , staff name Busek was happy and to assist and solve my request and queries with ease. Job well done to staff Busek and other staffs. Being foreign in Cheng Du for the first time , Staff Busek gave some good recommendations and tips during my visit in the beautiful city of Cheng Du. Room cleaning was impeccable and efficient . Keep up the good work and service . Will definitely return if I visit Cheng du again .
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Tessa
G60 Deluxe Suite
Stayed in giu 2024
Couples
1 review
Outstanding
Posted on 13 giu 2024
Enjoyed my stay here and Busek was very kind and helpful in arranging and accommodating to my requests. Will definitely come here again! If you want recommendations on where to go in Chengdu, look for Busek! 👍🏻
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Anonymous User
G50 deluxe king room
Stayed in gen 2024
Booked for others
6 review
Outstanding
Posted on 10 gen 2024
Amazing hotel that I will definitely choose to stay again when I'm at chengdu
Response from Property: Dear guest, thank you for your recommendation and sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying in our hotel and liking hotel location. We look forward to welcoming you come back and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Kim Huat
G50 deluxe twin room
Stayed in mag 2024
Business travelers
6 review
Posted on 18 giu 2024
Hotel location is the reason for the stay. Front desk services need further improvement and training. Needs to be more friendly and listen to client requests.
Response from Property: Dear Guest,Thank you for sharing your recent stay experience with other travelers and liking our hotel. As for the problems you mentioned, we already sent your feedback to related departments for further following up, and we will conduct the staff training on guest services and professional skills to ensure the guest staying experience. Our team strives harder to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back again to Chengdu. — Executive Assistant, Rhombus Park Aura Chengdu Hotel
yee
G50 deluxe king room
Stayed in nov 2023
Solo travelers
8 review
Outstanding
Posted on 27 nov 2023
Rhombus Hotel is ideally located in the ChunXi Lu district near Tai Koo Li. The hotel room is spacious and clean. Staff are courteous and friendly.
Response from Property: Dear guest, thank you for your recommendation and sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying in our hotel and liking hotel location. We look forward to welcoming you come back and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Dariusz
G50 deluxe king room
Stayed in mag 2024
Solo travelers
19 review
Outstanding
Posted on 19 mag 2024
A very good location, spacious room with a comfortable bed. Staff are very helpful. Overall, a very good hotel.
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G60 Deluxe Suite
Stayed in mag 2024
Couples
2 review
Very Good
Posted on 11 mag 2024
The hotel is very well situated, right in front of a Michelin review restaurant, very close to the shopping centers and main attractions with great access to the metro station. The only remark I have is that while reserving our room was shown as having a bath in front of the window, but it was not the case. Also all the food and water in the room is for a fee, which is unusual and gives a bit of a cheap feeling.
Response from Property: Dear Guest,Thank you for sharing your recent stay experience with other travelers and liking our hotel. As for the problems you mentioned, we already sent your feedback to related departments for further following up, and we will conduct the staff training on guest services and professional skills to ensure the guest staying experience. Our team strives harder to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back again to Chengdu. — Executive Assistant, Rhombus Park Aura Chengdu Hotel
CamHoney
G50 deluxe king room
Stayed in apr 2024
Couples
27 review
Outstanding
Posted on 5 mag 2024
Perfect location, nice rooms, some delivery apps struggle to find it but not a major problem at all.
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
RFong
G50 deluxe king room
Stayed in apr 2024
Couples
13 review
Outstanding
Posted on 7 mag 2024
Hotel was centrally located close proximity to Taikoo Li and IFS. Restaurants and eateries in abundance. Service (front desk and housekeeping excellent! Got upgraded to G60 suite. Configuration of the room a bit strange, took awhile to get used to. Not like a conventional setup. Two separate wash basin setup was nice but no countertop to place your amenities. All in all, still satisfied with hotel. Price was right.
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G50 deluxe king room
Stayed in apr 2024
Couples
7 review
Outstanding
Posted on 3 mag 2024
Excellent location and fantastic rooms- would highly recommend and will stay here in future!
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G60 Deluxe Suite
Stayed in mar 2024
Family
1 review
Great
Posted on 7 apr 2024
The hotel's location is excellent, the service is wonderful & the rooms are big & spacious.
Only thing is the A/C air condition needs an upgrade, we stayed during early April, the weather was already in the mid 20s & the central A/C was still NOT turned on. The front desk gave some story about we are in between seasons, so is NOT hot season to turn the A/C on. It was really uncomfortable sleeping in the heat. They need to UPGRADE the A/C system for individual room control, so different customers with different room temp. requirement have better control of their preferred temp.
Response from Property: "Dear Guest,Thank you for sharing your recent stay experience with other travelers and liking our hotel. As for the problems you mentioned, we already sent your feedback to related departments for further following up. Our team strives harder to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back again to Chengdu. — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Ming Jie
G50 deluxe king room
Stayed in apr 2024
Friends
4 review
Outstanding
Posted on 25 apr 2024
Good locations, big and clean room. Will definitely stay here when I come back to Chengdu.
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel