Floor 14, Zuncheng International Office Building, No. 59 Jinhe Road, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
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iseek Hotel (Chengdu Kuanzhai Alley) Guest Reviews
4.7/5
Outstanding
232 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(232)
Positive reviews(229)
Reviews with photos/video(39)
Convenient location(31)
Easy to get around(29)
Close to metro(15)
Classy environment(14)
Friendly front desk staff(13)
Large rooms(10)
Tasty coffee(9)
Nice bathtub(7)
Negative reviews(3)
Neta Morad
Guestroom - With View (Tatami)
Stayed in Sep 2024
Couples
7 review
3.5/5
Posted on Nov 16, 2024
Amazing location next to the People’s park and underground station. Clean and nice room. The dryer machine wasn’t working
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Hoi Foong Yee
Guestroom - With View (Tatami)
Stayed in Sep 2024
Travel with friends
8 review
4.5/5
Great
Posted on Oct 26, 2024
Good location,good price,good environment~Will book again next time~
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Boutique Room (Double Bed)
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Great location to explore (and eat in) Chengdu! The lobby has a great view and there's always someone there, the room itself was very functional and welcoming, perfect to recover between other more challenging destinations!
Response from Property: The happiest thing for us every day is to see your good comments. Your good comments are like a spring that nourishes our hearts. We will cherish your good comments even more, constantly improve ourselves, strive to provide better services, make the store bigger, and give you a better stay experience. Your good comments are the greatest affirmation and encouragement to us. We hope you will visit our hotel again to test our progress.
N.Alani29
Mini Room - With View
Stayed in Sep 2024
Couples
23 review
3.5/5
Posted on Nov 16, 2024
(Forigners). Nice location, very close to people’s park and its metro station. Nice front desk stuff, not speaking English.
The environment is a bit loud as it is on a main street and it was in proximity to a school. The room itself was specious and clean. Dryer was out of service so we couldn’t do our laundry.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Boutique Room - City-View (Double Bed) (Bathtub)
Stayed in Nov 2022
Couples
3 review
3.7/5
Posted on Jan 5, 2023
This hotel shouldn’t be on trip.com, they do not have the governelent authorisation to accept foreigners. We had to leave after one night when we were suppose to stay 2 nights. They told us at 11:30pm on a new year… apart from this they were nice and it’s right next to people’s park and in front of Kia Zhan alley. They gave a plastic bag to put in the bathtub cause they do not wash the bath…
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We are also applying for the hotel's qualifications to receive foreign guests. We hope to be able to welcome you again after it is improved. We clean and disinfect bathtubs every day. We provide disposable bathtub membranes to make it safer for guests who need it. It may be that the front desk did not explain it clearly to you and caused you to misunderstand. I am very sorry. The hotel will work hard to follow up on services and regular maintenance of facilities and equipment to bring you a better stay experience. We look forward to meeting you next time.
Anonzireal
Guestroom - With View (Tatami)
Stayed in Nov 2022
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 19, 2022
Location is fantastic, very safe and has some really cool designs so so on the cleanliness just a bit of dust here and there, but you get what you pay for its very affordable , very friendly stuf. If l am in this area l would book again
Response from Property: 5. Dear customer, thank you for staying here and enjoying your time and sharing your stay experience. The hotel will perform regular maintenance on the rooms and various other facilities and improve every detail to provide you with a perfect stay. All the hotel staff sincerely hope that you will choose to stay at Manxiang Time Hotel next time you travel, and we will look forward to your arrival.
Sneaker-Jason
Boutique Room - City-View (Double Bed) (Bathtub)
Stayed in Nov 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The location is very good. Just across the street is the Kuanzhai Alley. There is a subway downstairs, so it is convenient to go anywhere.
Original TextTranslated by Google
Response from Property: The happiest thing for us every day is to see your good comments. Your good comments are like a spring that nourishes our hearts. We will cherish your good comments even more, constantly improve ourselves, strive to provide better services, make the store bigger, and give you a better stay experience. Your good comments are the greatest affirmation and encouragement to us. We hope you will visit our hotel again to test our progress.
Guest User
Guestroom - With View (Tatami)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The environment is very good, the front desk is also very enthusiastic and responsible, it is only one road away from Kuanzhai Alley, and the location is also very good
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Shishangwunanshizhiyaokenfangqi🤪
Mini Room - With View
Stayed in Sep 2024
Solo travelers
6 review
3.6/5
Posted on Oct 22, 2024
Located on a certain floor of a commercial building. Fortunately, there are no dining and entertainment venues downstairs. Hygiene is okay, but the TV remote control panel is very thick with dust and I don't want to touch it. For rooms with the same size, the rooms in this hotel are on the smaller side. There is no luggage rack, and there is no cabinet to place the suitcase after it is opened.
The floor in the washing area is raised, so be careful when walking to avoid tripping.
Dry and wet are separated, and the sink is outside the bathroom. Opening the door is the bathroom, the toilet is directly behind the door and against the toilet, and then there is the shower room. I remembered the reviews I saw from guests of other hotels in Chengdu when I booked the hotel. The general idea was: the sink is outside the bathroom, and clothes cannot be placed in the shower. Do I have to go in and out naked when taking a shower? I was amused at the time, and then I also encountered it🤪🤪🤪
When I checked out, I saw two handsome men and beautiful women at the front desk. They were tall, thin and enthusiastic. Eye-catching, enviable. In addition, are the diamonds in Ctrip hotels marked randomly by the hotel? There are no tea bags, no luggage racks, furniture, and the bathroom is so rough. This is the first time I have encountered it.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your review and feedback on the hotel despite your busy schedule. The hotel is located on the 14th floor of a high-rise building in the city center. It is located between Kuanzhai Alley and People's Park in the scenic area. It is very close to Chunxi Road Pedestrian Street and Taikoo Li Commercial Street. It is very convenient to travel. Convenient. I would like to express my gratitude for your sincere feedback. The bathroom and shower room should be separated from wet and dry areas to make it easier for guests to use. Therefore, during the decoration design, the commonly used washbasin will be placed on the outermost side, separated by a sliding door, and the bathroom will be separated by a sliding door. The door is the shower room. If you report that clothes cannot be placed in the shower room, we will report it in time and make adjustments so that the next guest can use it. Due to the small size of the mini room, the luggage rack cannot be placed. The wardrobe in the room is made to accommodate luggage. Tea bags, including coffee and snacks, are available for free 24 hours a day in the lobby. Unfortunately, our work was negligent. As a result, we were unable to inform you. The hotel offers different room types to choose from. From the smallest room type, tatami mats to mini, to rooms with bathtubs and projectors. The facilities in large rooms will be different and there will be more equipment. .I hope I can have the opportunity to stay here again and give you a chance to make amends. Thank you again for your choice and stay. I wish you a happy life and happiness every day.
Guest User
Mini Room - With View
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 21, 2024
After staying in this hotel, there are several points that are very good
1. The service attitude of the hotel service is very good. When they heard that I wanted to soak my feet because I was tired from walking, they immediately helped me find a bucket, and no matter whether they were men or women, they were very friendly and kind.
2. There is free coffee at the front desk. For Cantonese people who eat spicy food in Chengdu, the coffee is really delicious☕️
3. It is very close to Kuanzhai Alley and the surrounding transportation is also convenient, but Didi taxi always goes to the back door. I don’t know why. It is recommended that the hotel modify the location. Or it will be more accurate to navigate directly to the building.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at iseek. Enjoy Time Hotel. It is an honor to be your choice in Chengdu. Your five-star praise is a great encouragement and support for our housekeeper. Your travel convenience, comfort and sense of home are our common efforts. We hope to stay with our friends again. Our hotel has a superior geographical location. It is located in the center of Chengdu with convenient transportation. The entrance is Exit A of the People's Park Metro. You can also walk to Kuanzhai Alley, People's Park, Qintai Road, Tianfu Park and other famous attractions. Xiaoai Hotel looks forward to your visit again. Thank you again for your praise and wish you a smooth work and a happy life!
Guest User
Guestroom - With View (Tatami)
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Second stay, small room, tatami. Clean and hygienic, small room, but complete facilities. There are many fun places around. People's Park, Chengdu Museum, Kuanzhai Alley...
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Guestroom - With View (Tatami)
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 24, 2024
It’s really good. I will stay here next time I come to Kuanzhai Alley. I bought a lot of peripherals from the Internet celebrity Panda Grandpa, haha!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Anonymous User
Guestroom - With View (Tatami)
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The room layout is reasonable. It is very convenient to travel near the subway. It is hygienic and clean. The attitude is good. It is opposite the Kuanzhai Alley. The location of the hotel is very good. The shower water is big and good. It is very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope iseek will be the warmest and unique one in your memories! Check back to iseek often, and wish you well!
Guest User
Guestroom - With View (Tatami)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The room is very quiet, the shampoo is very fragrant, and it's super close to People's Park and Kuanzhai Alley. It's just across the road. It's also very convenient to eat nearby! Good customer service attitude!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Guestroom - With View (Tatami)
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is very clean and comfortable, with complete and thoughtful facilities, comfortable bedding, and a good location. Downstairs is Kuanzhai Alley, and it's a few minutes' walk to People's Park. The front desk guy recommended delicious jelly, snack street and hot pot restaurant nearby. I tried them all and they were very delicious. The lobby is very warm and thoughtful. There is also a treadmill, 24-hour free freshly ground coffee, and the street view downstairs can be seen from the window. It's very beautiful. Next time I come to Chengdu, I will definitely stay here again. I will also recommend it to friends who come to visit.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for choosing Manxiangshijian and giving us such a valuable five-star review. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories, because of the feeling of happiness, will remain unchanged no matter how long it takes. Enjoy life and share joy. Thank you for your love for us. We are happy because of you.