Orange Hotel (Chengdu Wuhou Hongpailou Subway Station)

Orange Hotel (Chengdu Wuhou Hongpailou Subway Station) Reviews

Orange Hotel (Chengdu Wuhou Hongpailou Subway Station)

No.2 West 1st Section, 2nd Ring Road, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
Orange Hotel (Chengdu Wuhou Hongpailou Subway Station)
Orange Hotel (Chengdu Wuhou Hongpailou Subway Station)Orange Hotel (Chengdu Wuhou Hongpailou Subway Station)Orange Hotel (Chengdu Wuhou Hongpailou Subway Station)
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Orange Hotel (Chengdu Wuhou Hongpailou Subway Station) Guest Reviews

4.8/5
Excellent
805 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(805)
Positive reviews(794)
Reviews with photos/video(155)
Delicious breakfast(106)
Friendly front desk staff(99)
Easy to get around(96)
Close to metro(50)
Large rooms(39)
Perfect for business trips(30)
Would stay again(27)
Good lighting(6)
Negative reviews(11)
Guest User
Business 2-bed Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
All good for our needs. They should install more powerful laundry dryers which don't take hours to dry a load 🤣. Housekeeping is top notch 👍👍. We stayed for five days and bought 5L of bottled water almost everyday. She must have noticed that we used lots of water so she gave us 2 bottles more. Many thanks 🙏.
Response from Property: Thank you for your positive review! We're glad to hear that our services met your needs. We'll definitely consider your suggestion about installing more powerful laundry dryers. And we're happy that our housekeeping was top notch. It's great to know that our staff's attention to detail was appreciated. Looking forward to having you stay with us again. 😊
Jen9222
Business 2-bed Room
Stayed in May 2023
Family
10 review
5.0/5
Outstanding
Posted on Jul 22, 2023
Amazing hotel. Close to the metro station. Nice noodle shop next door
Response from Property: Dear guest: thank you for your care and love of Orange Chengdu Wuhou Hongpailou Hotel! We have always been committed to providing you with a comfortable living environment with friendly and delicate services. Thank you for your generous praise! We are committed to providing guests with a comfortable living experience at home, and we hope to serve you again next time. Wishing you success in your work!
Guest User
Business Queen Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
good!
Response from Property: 尊敬的賓客: 您好!感謝您下榻桔子成都武侯紅牌樓地鐵站酒店,並給予酒店的評價與認可。看到您對入住體驗分享,小桔真的是好激動呢,您的認可就是我們努力的動力。酒店位於二環路西一段2號,距離地鐵3號線紅牌樓站僅200米左右,酒店300米內有3個公交站點,出行遊玩等都是非常便捷的。小桔期待與您的下次相遇,祝萬事順意!
Guest User
Business 2-bed Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The service in the hotel is very good, and we gave you small gifts and special snacks when you checked in! Oranges are also free to eat. It's very close to the Global Center, perfect for bringing kids. Restaurant service is also very good. The room was large and quiet. recommend! Convenient transportation is the best
Original TextTranslated by Google
Response from Property: [Self-service laundry and drying] [Robot delivery] Dear guests: Hello! Thank you for choosing Orange Chengdu Wuhou Red Archway Hotel. Xiaoju is very excited to see your approval. The hotel is located at No. 2, Section 1, West of the Second Ring Road. It is only about 200 meters away from Metro Line 3 and has direct access to the Chunxi Road Taikoo Li business district. You can take a taxi to Wuhou Temple, Jinli, Kuanzhai Alley and other scenic spots at the starting price. There are all kinds of food around the hotel, including Chinese food, barbecue, skewers, hot pot, and seafood to satisfy your taste buds. The hotel also has its own underground parking lot. Parking is free during your stay. Just go to the front desk to get an electronic parking coupon. Xiaoju looks forward to your next stay and wishes you all the best!
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
17 review
4.7/5
Amazing
Posted on Jan 2, 2025
The room was clean and the floor was wiped well. It should be because the hotel has been open for a long time. The leather on the bed head is badly worn and may peel off. The air conditioner is a bit noisy when it starts and stops. Other aspects are relatively good, such as location and service, etc. Also, the number of washing machines is a bit small. Doing laundry takes time and you have to wait for a long time. I hope Huazhu will review and improve, thank you
Original TextTranslated by Google
Response from Property: [Self-service laundry] [Free parking] Dear guests! Thank you for choosing Orange Chengdu Wuhou Hongpailou Hotel to stay. Xiaoju is very happy to provide you with high-quality service. We will take your questions seriously and actively rectify them. We will continue to work hard and strive to do better! I wish you a happy life and see you next time!
Guest User
Superior Queen Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
I am really satisfied with this accommodation experience! As soon as I stepped into the hotel, the young lady at the front desk greeted me with an extremely warm attitude. Her bright smile seemed to dispel my fatigue along the way. Moreover, the young lady is very beautiful, with a gentle and charming temperament, which makes people's eyes bright. When checking in, the young lady thoughtfully gave me a small gift. This unexpected surprise made my heart warm. After entering the room, I was even more happy. The layout of the room is exactly the style I like, and every detail shows unique taste. From the warm and soft lighting to the exquisitely placed decorations, I can feel the hotel's care. I was also impressed with the breakfast the next day. The variety is rich and varied, and the taste is not to mention. The lady at the front desk also enthusiastically recommended it to me, saying that the pasta would be especially delicious with a few noodles. I was dubious at first, but after tasting it I realized that it was exactly what she said, the blend of textures and the harmony of flavors really left people with an unforgettable aftertaste, and I couldn’t help but take a few more bites, hehe. The candies and biscuits provided by the hotel also won my heart. They all taste like oranges, fresh and sweet, with the unique fruity aroma of oranges. They taste like you are in an orange forest, making you feel happy. Such a great accommodation experience is really worth experiencing! Highly recommended to everyone!
Original TextTranslated by Google
Response from Property: [Robot delivering goods] [Free parking] Dear guests: Hello, hello! Thank you very much for your compliments on Xiaoju. Xiaoju is sincerely happy to see that you are satisfied with your stay. Xiaoju has been committed to creating a clean, spacious and bright living environment for guests, equipped with convenient facilities, and providing warm, efficient and responsive services. At the same time, Xiaoju also hopes to bring you more convenience and benefits with benefits such as affordable housing prices and free parking. Your recognition has given Xiaoju a great encouragement. Xiaoju will continue to maintain this effort and intention and continuously improve the quality and service level of the hotel. We look forward to your next visit and let Xiaoju bring you a wonderful stay experience again.
Guest User
Business 2-bed Room
Stayed in Dec 2024
Other
5 review
1.0/5
Posted on Jan 14, 2025
First of all, I stayed at the Orange Hotel for three nights. On the first day and the second day, I made an online reservation via mobile phone. On the last day, due to price adjustments, I was unable to renew the room at the original price. So I chose to check in at the front desk and changed the room type to a double room. After I confirmed and paid, I went to the original room to pack my luggage. When I changed rooms, the staff came up and directly informed me that the room I originally booked was not available. In order to change me to a different room and let me see if I was satisfied with it, I did not receive any call from the front desk staff to inform me that the room type was no longer available (and I had already completed the offline in-person payment before this). However, I still chose to solve the problem. I followed a female staff member surnamed Gao to the other room she said she had arranged for me. However, when I arrived at the room she assigned, the bathroom was still not as good as the standard room I booked for less money two days ago. The room had big walls, old location, and was in the nearest corridor. It looked like a special room. I expressed my dissatisfaction and asked her what the price difference between the two rooms was and if there was any other solution. After that, the female staff member named Gao started to change her attitude 180 degrees and was perfunctory. I read and replied. I started to get impatient, so I reminded her to pay attention to her attitude. She was asked back, "What do you want?" "You can just complain." I was very dissatisfied with the hotel's personnel management. The staff seemed fearless when it came to guests' complaints, which further confirmed that The hotel's management loopholes came out. I spent money to stay in the hotel and was very angry. It was also due to the hotel staff's negligence (long after I paid, I was told that the room I had paid for was no longer available. It seemed that the room I had paid for was changed. The room I paid for was reserved for guests they knew) Summary: The hotel management is poor, the staff have poor attitude, and the hotel has no choice but to ignore complaints from subsequent guests.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay. I am very sorry that this stay did not meet your expectations. Xiaoju has always paid attention to the guests' feelings during their stay, and at the same time actively improved its professional level and service standards, striving to make guests feel as warm as returning home. . Regarding the issues you mentioned, we have immediately notified the hotel management to conduct a meeting to make rectifications and find deficiencies in every detail. I'm sorry, Xiaoju, but I'm still not perfect in some aspects. Regarding the guest who knocked on your door by mistake, Xiaoju will definitely strengthen inspection and management in the future. I am really sorry! If you have any problems with your room, you can dial "9" at the front desk at any time, and Xiaojuzi will do its best to serve you and solve the problem for you! Wish you a happy life!
Dayanjingdexiazi
Starlight Double Bed Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel service is superb! I booked a 20-square-meter room, but because we were two adults and one child, we were directly upgraded to a 35-square-meter large room for free! We also added quilts and disposable items. The hotel breakfast is also great! The noodles are delicious! The dishes are also rich! The elderly and children are very happy! Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your evaluation and recognition of Orange Chengdu Wuhou Hongpailou Subway Station Hotel. The hotel has a rich breakfast. The dining time is from 7 am to 10 am. The breakfast is in the form of a buffet. There are more than 30 dishes, a combination of Chinese and Western, stir-fried dishes, fried rice, cold dishes, fruits, porridge, bread, salad, milk, juice, etc. There are also freshly cooked noodles and rice noodles to satisfy the taste buds of different guests. Thank you for your support. Your satisfaction is the driving force of our efforts. All employees must continue to work hard and provide high-quality services as always, so that guests will recognize and be willing to become our repeat customers! We will work harder and look forward to your visit again!
Guest User
Deluxe Family Room (Fridge)
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 10, 2024
There are many types of breakfast. The location is excellent. It is close to various places. There is a subway nearby. It is very convenient to travel. It is very close to take a taxi. There are also many food and shopping malls around the walking distance. The service experience is also very good, warm and thoughtful
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for giving Xiaoju a five-star rating in your busy schedule. I am glad to know that you had a wonderful trip at the Orange Chengdu Wuhou Hongpai Subway Station Hotel. The hotel breakfast is also very rich. The breakfast is a combination of Chinese and Western buffet to meet the needs of different guests. Xiaoju Home is not only spacious, but also very convenient for transportation. It is about 300 meters away from the Hongpailou Line 3 subway entrance, and directly connected to Chunxi Road Metro Line 3. It takes about 30 minutes to drive to Chengdu Metro Station. The first floor of the hotel is equipped with a self-service laundry room with a dryer and a hanging iron. It is open 24 hours a day, giving you a comfortable stay. We look forward to your visit again! All the staff of Xiaoju wish you all the best!
Aoniyang
Business 2-bed Room
Stayed in Dec 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Hygiene: good Environment: good Service: Excellent and heartwarming
Original TextTranslated by Google
Response from Property: [Convenient transportation] [Free parking] Dear guests: Hello! Thank you for choosing Orange Chengdu Wuhou Red Archway Hotel. Xiaoju is very excited to see your recognition. The hotel is located at No. 2, Section 1, West of the Second Ring Road. It is only about 200 meters away from Metro Line 3 and has direct access to the Chunxi Road Taikoo Li business district. You can take a taxi to Wuhou Temple, Jinli, Kuanzhai Alley and other scenic spots at the starting price. The hotel also has its own underground parking lot. Parking is free during your stay. Just go to the front desk to get an electronic parking coupon. Xiaoju looks forward to your next stay and wishes you all the best!
Guest User
Starlight Double Bed Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The hotel service is generally good. I stayed for several days and felt that the service was good. There is a buffet breakfast, which is very rich. There are free oranges at the front desk.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! It is our greatest pleasure to bring you a pleasant stay experience. We will continue to work hard and get better and better. All the staff of the hotel take treating guests like relatives and friends as their service creed and give you a warm and comfortable stay experience. There are fresh oranges in the Xiaoju lobby every day all year round. You can taste them and replenish the vitality of vitamin C. Thank you again for your affirmation of Xiaoju, and I wish you all the best!
Guest User
Deluxe Family Room (Fridge)
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 21, 2024
It's really good. The food and accommodation are all very good. I originally wanted to stay for three days and extended it for another three days. It's very clean and convenient. The environment is good and warm! Convenient transportation, not far from anywhere! ! ! Quiet and convenient, not noisy
Original TextTranslated by Google
6/10
Response from Property: Dear guests, hello! Thank you for staying at Orange Chengdu Wuhou Hongpailou Branch. I am very touched to see your affirmation and praise for us. There is a self-service breakfast restaurant on the second floor of the hotel. The breakfast time is from 7 to 10 in the morning. It combines Chinese and Western food, with rich varieties and delicious taste. There are also freshly cooked handmade wontons, rice noodles, noodles, etc. Orange Hotel has always followed the service concept of treating guests like relatives and friends, with goodwill and willingness, so that you can feel the warmth of home when you are away from home. I am very happy to leave you a good memory. I look forward to meeting you next time and wish you a happy life!
Guest User
Deluxe Family Room (Fridge)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Here are my real feelings for your reference. I arrived at night, and the hotel called me in advance to confirm the information. After I arrived, the front desk lady was very welcoming. There were fruits on the service desk. I booked a family room, which came with two breakfasts. Seeing that there were three of us, she told me that she would give me one more. The breakfast was very rich, including wontons, steamed buns, sweet potato corn toast, soy milk, coffee, milk, yogurt, fruits, etc. There was always someone watching, and they would replenish the stock in time if it was out of stock, and they would clean the dining table at any time. My parents were very satisfied with the food. The room was very clean and the supplies were complete. If I come to the area next time, I will definitely choose it as my first choice. There were also juices and candies in the lobby, so I could drink some while resting and waiting for the bus.
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello, welcome to Orange Chengdu Wuhou Hongpailou Hotel. Thank you for your recognition of Xiaoju. The hotel rooms are spacious and bright, and the hotel breakfast is also very rich. The breakfast is a combination of Chinese and Western buffet to meet the needs of different guests. Orange Hotel not only has spacious rooms, but also very convenient transportation. It is about 300 meters away from the Hongpailou Line 3 subway entrance, and directly connected to Chunxi Road Metro Line 3. It takes about 30 minutes to Chengdu Metro Station. I look forward to your visit next time and wish you a happy life!
Dingzhishixuhuiying
Grey Space Double Bed Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
I chose to travel during the Chinese New Year this year. I started to make a plan a month before the trip. I finally chose Juzi. I was a little worried on the day of arrival, but I felt that I had made the right choice after checking in. My daughter said that she would stay here again next time she comes to Chengdu. The subway is just a few hundred meters across the road, which is very convenient! I was very happy during the Chinese New Year this year. Thanks to the cute front desk lady and the front office manager for the free upgrade. Because we were in a hurry to see Huahua, the beautiful front desk lady gave us warm water to take with us. When we went out to play, we gave the children warm Wangzai. Thanks for the glutinous rice balls on the night of the 30th and the good morning greetings from the aunt every day... It was all warm. Thank you. I will stay here again when I come back! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at the Orange Chengdu Wuhou Hongpailou Hotel and sharing your stay experience with us. We are very happy to receive your affirmation. As a mid-to-high-end brand under Huazhu, Orange has always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel has always adhered to the "customer-centric" service concept to make guests feel at home. There are fresh oranges in the hotel lobby every day, and a beverage counter is set up for you. Coffee and other beverages are small surprises prepared for you. Breakfast is located on the 2nd floor of the hotel. There are many kinds of dishes. Breakfast is in the form of a buffet. There are more than 30 dishes to choose from, suitable for all ages. Different hot dishes every day meet the dining needs of different guests, especially the freshly made dumplings, which are delicious. Thank you again for your affirmation and recommendation to us, and I sincerely look forward to meeting you again!
Guest User
Business 2-bed Room
Stayed in Dec 2024
Business travelers
226 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Hygiene: clean and hygienic Service: warm and welcoming
Original TextTranslated by Google
Response from Property: [Hospital guests like relatives and friends] [Free parking] Dear guest, hello, thank you very much for your praise of our hotel. Being able to provide you with high-quality service and a comfortable environment is what we should do. Every room is ours The cleaners carefully complete the cleaning and standard disinfection operations. You can check in with confidence! Orange Hotel has always adhered to the service concept of treating guests like relatives and friends, with kindness and willingness, so that you can feel the warmth of home even when you are away from home. I am very happy to leave you a good memory. I look forward to meeting you next time. I wish you a happy life. !