Holiday Inn Express Chengdu Xindu Reviews

No Air Conditioning. Hotel Staff does not care to fix. Disgusting Smoke smell everywhere in the hotel.

Nice hotel, clean. Nice staff. Also, near to the venue of business office that out guest/s is going to visit.

Great little hotel, location is a bit off city centre. All cool other wise.

The Hotel is located not so far from metro station. There is a lot of bars and restaurants around. Breakfast is very good. Room is very clear.

Great...

The room was very good. The front desk staff Xiao Rui and Xiao Li provided very good service. Good. I will stay here again next time.

The room is clean and hygienic, the bedding is clean and comfortable, and the ventilation is good. The heating is also good. The breakfast is also very rich, with a fusion of Chinese and foreign food, and you can always find food that suits your taste.

I booked this hotel for my postgraduate study. The room service and sanitation are all very good! Very detailed, I love it! I also love the perfume in the lobby.

I stayed in a king-size room on the 9th floor. The view was quite good, facing the Art Sightseeing Park. There were also many restaurants, bars and KTVs in the 9th Street Square below. It was not boring at night. The room was clean and the front desk service was polite, but the breakfast was limited in variety. Overall it was OK.

Satisfied, rich breakfast, close to the panda base

Stayed here for the second time. The hotel is in a good location. It is very convenient to travel. It is very close to Xindu East Station. I went to the zoo and the panda base with my friends. It is not far from the hotel. Taking the subway is a good choice. There are also many delicious foods near the hotel. There are drinks and candies in the lobby🍬 I like it very much. The service of the lady at the front desk is also very good and very enthusiastic

The location is excellent, and it is convenient to travel. There is a parking space on the underground first floor, which is very convenient. The lobby is well-planned, and there is light music, which is very nice. The drinks at the front desk are very good. The front desk is efficient, thoughtful, and professional. The room has good lighting, bright, quiet, and clean. The mattress is very comfortable. Highly recommended 👍

Holiday Inn Express Chengdu Xindu: Love Chengdu [Travel Memories] "If you are short of money or have a limited budget, this hotel is the first choice for cheap accommodation to see giant pandas, botanical gardens, and zoos."       The front desk only gave one room card when checking in, while the other 15 hotels in Chengdu automatically gave two room cards to guests when checking in, even if the power card was already in the room and even if the guest was staying alone. This hotel is the most unique one. The conference room, smart space (restaurant), and laundry room are all on the fourth floor, and the Internet area is on the first floor. [Membership Benefits] "No diamond welcome package."       No upgrade to a 45-square-meter family room. The remaining room types are all 25 or 26 square meters, which is about the same. There is no sugar-free option in the welcome drink; the welcome fruit is very ordinary; there is no Luckin Coffee co-branded freeze-dried coffee powder gift box (3 capsules). [Guest Room Glimpse] "The floor drain and bedding have an inexplicable odor, which needs to be improved."       The network is poor and the speed is very slow. There is no "Diamond Member" welcome sign. The hair dryer is still the old-fashioned wall-mounted 1.0 version, which is very inconvenient. [Public Area Description] "Most of the smart hotels have toilets on the first floor, but this one needs to go to the fourth floor, and there is no toilet on the first floor."       The lobby area is cramped, and it is a very small one even in the domestic HIX horizontal comparison. There is no gym. [Dining Overview] "The breakfast area has an outdoor terrace."      There is a very small children's playground, suitable for young children. The noodles are both good-looking and tasteful, and the freshly ground coffee machine has Luckin Arabica blended coffee beans. [Filling the gaps] "I have stayed in this hotel four times, and this is the fifth time, but to be honest, I have hardly seen any improvement in their software services, which is just relying on the old capital."       There are many communities, parks, and restaurants around, and the atmosphere is very strong. It is very close to the "Petroleum University" station on Line 3, and you can transfer to Line 1 at the "Provincial Gymnasium" station.

The bedding was obviously stained. The front desk did not find the aunt in the room, but found an uncle from another department. I changed two beddings, but they were still stained. Seeing that the uncle was not very patient, he did not change them again. The next day, I wanted to delay the check-out because of something, but the front desk did not agree. They also said that if necessary, the half-day room fee could be calculated according to the order price, or I could agree to let the aunt enter the room to sort out the luggage. I was speechless for the whole stay. The overall experience was very bad...