Garden Hotel

Garden Hotel Reviews

Garden Hotel

No.47 Zouma Street, Chengdu, ChinaView Hotel Details
Garden Hotel
Garden HotelGarden HotelGarden Hotel
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Garden Hotel Guest Reviews

4.5/5
Great
605 Reviews
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All Reviews(605)
Positive reviews(573)
Reviews with photos/video(74)
Easy to get around(83)
Friendly front desk staff(55)
Great value for money(42)
Classy environment(40)
Many dining options(18)
Close to metro(18)
Average sound insulation(17)
Convenient for shopping(17)
Negative reviews(32)
Pe_te sg
Garden Queen Room
Stayed in May 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
We have overall pleasant during our stay. Easy check in at reception with welcome juice drink .receptionist helpful and promptly attended. The room are well decor elegant chinese retro theme and cosy comfort feel .the room floor carpeted . Bed set and linen sheet are soft and comfortable well sleep .wait us with welcome local dessert water drink in room .for wash room and bath are well layout.Provide shampoo and body soap generous .towel bath good quality. Aircon cool are work well once you switch on low speed .check out at 2 pm .give us amble time do our morning and shopping at near mall .location hotel very good surrounded with mall and street drink and food .we discovery wholesale and poultry and seafood all kind type fish ,oyster etc. First and second floor sell exotic mushrooms and chilli spices all kind condiment .the busy and sound activities make us feel enjoying witness local shopping experience .we bought some big mushrooms 1 catties equal base China term local (500gm International weight ) for $45yuan .do ask price first before buy .walk from left side turn from hotel walk overbridge and walk straight 150 +meter approximately reach entrance E1 nearer exist to hotel from Subway Station Chunxi Road .Note tips !!!use Alipay open app Didi put location the hotel to pin point the map travel it useful while I get lost direction on my location .it also big help very useful when I get around in chine .lastly I thank for staff Gardan hotel .we really have,wonderfully during our stay .good service and hotel vibrant and convenient location.
6/8
Response from Property: Dear guest: Hello! Thank you very much for staying in our hotel and giving a high evaluation, we will continue to work hard, require more fine, timely service to every guest to the store, very happy to see your recognition of the work of flowers, flowers with your trust, will be constantly enterprising and ready to bring quality service to every guest, looking forward to your visit again!
Anonymous User
Garden Twin Room
Stayed in May 2024
Friends
12 Reviews
4.5/5
Great
Posted on May 5, 2024
If you are staying just several days in Chengdu, the hotel is nice. The location is convenient for sightseeing. The hotel is clean, but the building knew better times. We missed slippers for bath. Breakfast is not bad, but Europeans may expect something else. No coffee.
Response from Property: Dear guest: Hello! We are glad you chose to stay with us and thank you for your comments on the location, hygiene and breakfast. As for the bathroom slippers and coffee you mentioned, you are welcome to call the attendant to provide them for you at any time during your stay, and we will be on standby 24 hours to solve your problems.
Stephanie U
Garden Twin Room
Stayed in Apr 2024
Couples
14 Reviews
4.2/5
Very Good
Posted on May 8, 2024
Overall the hotel was good, tidy with great location . Two things to note : Laundry service wasn't available at all, contrary to what was indicated. The hotel is noisy, we had trouble to sleep there.
NG CHEW YAN
Garden Twin Room
Stayed in Apr 2024
Couples
8 Reviews
4.0/5
Very Good
Posted on May 6, 2024
This hotel is good and fulfils all our request for a high floor, clean, quiet and window Room. On the day of departure, we ask the hotel staff to help us to get a taxi to the high-speed railway station to Xian, it was raining heavy in the morning, a middle age lady staff helped us to carry two big bags to the taxi under the rain without umbellar because we are senior citizen. We appreciated and were thankful for her action. It really touched our hearts for being so kind to the customers. Strongly Recommended hotel to stay in Chengdu
Response from Property: Dear guest: Hello! Thank you for your trust and choice. It is a great honor to serve you. From the moment you step into the hotel, you are our family. We hope to take care of your family with our own care. The garden is your warm home outside of home! Always go home and take a look!
Ammar264
Garden Twin Room
Stayed in Jul 2023
Friends
3 Reviews
4.2/5
Very Good
Posted on Jul 24, 2023
The front desk was very nice and helpful. The hotel is near the city center. The price of the hotel is affordable
Response from Property: Thank you very much for your support and recognition of our hotel in all aspects. Everything we do is only to bring you a different check-in experience. Seeing your satisfaction and affirmation, we are truly moved. Xiaohua will continue to work hard and always be ready for you to come back anytime.
Imaniac
Garden Twin Room
Stayed in Jul 2023
Solo travelers
25 Reviews
3.7/5
Posted on Jul 12, 2023
This is a fair hotel to stay at, as it is close to Chunxi road, only five minutes walking from IFS. Rooms are clean and the staff is very friendly.
Response from Property: Thank you very much for your stay and appreciation! I am glad that our hotel can bring you a wonderful time for your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a feeling of being at home. We eagerly look forward to your next visit and experience!
Guest User
Garden Twin Room
Stayed in Apr 2024
Family
10 Reviews
4.5/5
Great
Posted on Apr 22, 2024
AC not work. Only give fan. Near shopping district and MRT.
Response from Property: Dear guest: Hello, thank you for checking in and taking the time to share your stay experience with us. We apologize for not providing you with a perfect check-in experience. We have immediately made improvements to the air conditioning issue you mentioned, and we believe that Xiaohua will be more meticulous in serving guests in the future. Looking forward to your next stay.
Bartel
Garden Queen Room
Stayed in Sep 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 17, 2023
I selected this hotel because of previous reviews on Trip.com. I was not disappointed ! The staff were always smiling, despite having to use translation apps to communicate with me in English. The hotel was kept very clean. I observed staff cleaning the leaves of the plants in the lobby and wiping down the switches as you enter your room. The location is very near the lively Chunxi Road pedestrian street. I arrived at night and did not have a SIM card, so I was provided confusing directions to the hotel from people I met on the street. To get to the hotel by the subway (the only method I used) you get off on the Chunxi Rd Station. That station is accessed by either Line2 of Line3. There are many exits for the Chunxi Rd Station, but I found the easiest way to the hotel (when dragging luggage) is to take EXIT E1. When you get off the escalator at E1 exit, you proceed to the right and cross that street. Once you cross that street, you cross the next main street that is on your left. Once across that street, you continue on the sidewalk to the right. After a few hundred yards, you will make a left at that first intersection. The hotel is a few hundred yards down that street, on the right hand side. The trip.com images of the hotel's front are a bit deceiving because the hotel is on a side street with trees that block the view of the hotel a bit.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired Xiaohua and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again.
Guest User
Garden Twin Room
Stayed in Apr 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
Excellent service by the receptionists
Response from Property: Dear guest: Hello! Thank you for choosing our hotel. It is a great honor to serve you. For many years, we have always adhered to the spirit of "customer satisfaction as the center", creating a "home outside of home" for every customer. Thank you for your recognition of us, and we look forward to your stay again!
Dapengzhanchi
Garden Twin Room
Stayed in May 2024
Couples
19 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
I stayed at the Garden Hotel for two days on May 1 and 3. The main reason for choosing this place is that it is conveniently located, close to the subway station and the Nanxinmen Distribution Center. The hotel is clean and well-equipped, with good service attitude at the front desk and enthusiastic and responsible waiters. Every time I come, I am served a bowl of Tremella soup, which makes me feel warm.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay at Xiaohua and your high praise. Xiaohua will continue to work hard to provide more refined and timely services to every guest. I am very happy to see your recognition of Huaer's work. Xiaohua cherishes your gratitude. Trust us, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!
Anonymous User
Garden Queen Room
Stayed in May 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is good, the location is convenient, the service staff is nice, but the sound insulation is not perfect, it would be better if the sound insulation is better!
Original TextTranslated by Google
Guest User
Garden Twin Room
Stayed in May 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
Although this hotel is quite old, it is very clean inside. What is particularly commendable is that the front desk reception is very enthusiastic and will answer every question. If you don't know something, they will call you back after finding out. The service is very thoughtful!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Xiaohua, we are honored to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of Xiaohua, and we look forward to your stay again!
Miaomiao
Garden Twin Room
Stayed in Apr 2024
Family
11 Reviews
3.2/5
Posted on May 2, 2024
This hotel was booked last minute due to a change in schedule. Everything was fine except for the lack of soundproofing! I had to go for a walk the next day, but at 2 or 3 in the morning, the people next door were still chatting and laughing. I could hear what they were talking about without even having to speak loudly. There was no privacy at all! I couldn't sleep!
Original TextTranslated by Google
Response from Property: Dear guests, hello. Thank you for choosing to stay at Xiaohua. We sincerely apologize for the disturbance you experienced. Xiaohua has provided timely feedback on the issues you mentioned. Xiaohua is located next to Taikoo Li on Chunxi Road and has convenient transportation. If you have special requirements for the room, you can contact us in advance and we will arrange a quieter room for you. Xiaohua is constantly being upgraded and renovated, striving to bring you a better stay experience. We look forward to your next visit.
Guest User
Garden Twin Room
Stayed in Apr 2024
Other
6 Reviews
4.8/5
Amazing
Posted on Apr 16, 2024
This time when I went to Chengdu, I spent a lot of time choosing a hotel. Finally, I found the Garden Hotel near the provincial government, which is suitable for me and has a high cost performance. The hotel is in the best location, only a few hundred meters away from Taikoo Li and Chunxi Road subway stations, and the airport bus is less than ten minutes' walk away. The service is even better, standard and normative. The hygiene is also in place, and the bedding is very comfortable. If there is anything that needs to be improved, it is that the shower faucet in the bathroom is a little loose, but it can be solved. Next time I go to Chengdu, I will definitely choose this place.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time during your trip. Your praise has given Xiaohua great encouragement and is also the driving force for our progress. At the same time, thank you very much for your valuable suggestions. We have made improvements in time. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! You are welcome to come back and experience it again.
Guest User
Garden Twin Room
Stayed in Mar 2024
Family
21 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
It is surrounded by government departments and hospitals. It feels safe and quiet. Although the facilities are relatively old, it is suitable for the elderly. I did not have to eat breakfast in the hotel. Takeaway is very convenient. There is a pedestrian street in a few minutes' walk. There are many Internet celebrity restaurants around.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your affirmation of us. Satisfaction only has a starting point and no end. We will look forward to your next visit with sincerity, sincerity, heart and love.​