Chenyue Hotel (Chengdu Panda Base Zoo Metro Station)

The person in the photo is my wife, not the hotel staff. I was still helping them put on the quilt cover at 3am in the morning. I have used Ctrip for no less than 100 times. This is probably the first time I'm leaving a review. It completely shattered my perception and my self-righteous good impression of the high-end brand under Home Inn. First, the front desk opened the wrong room. After entering the room, I found that it was different from the room I booked. I called to inquire, but I kept making excuses and being questioned. It seemed that the front desk was working part-time during the Chinese New Year and was not familiar with the hotel environment at all. After changing rooms, I found that there was no quilt in the small tent in the room. It was said that there was a mattress, but there was not. It was just a pure floor bed. No quilt was given. I called again, and they made excuses again that there was one in the room cabinet. The point is that after it was delivered, they asked me if I wanted a quilt cover? If I did, I had to put it on myself. You can imagine how perfunctory these hotel staff are in hygiene. They single-handedly suppressed my overall image of Home Inn. There is also the parking fee. There are dozens of yuan for a night's parking in the parking lot downstairs. It is not cost-effective.

As soon as I entered the lobby, I liked the warm and bright room. There was a casual office, free hot water and self-service coffee. The hotel is very close to the zoo. You can walk downstairs in two steps to the square and supermarket. It is very convenient for shopping and eating. The hotel also provides breakfast. The dishes are rich and delicious. After a day of playing, I came back to take a hot shower and went to the laundry room on the 6th floor to wash clothes and dryers. This is very good. The service attitude of the little sister at the front desk is also super good. She always smiles. When we left, she also gave us a small gift for life. Thank you very much. I will recommend it to my family and friends when I come to Chengdu next time.

The hotel has a good environment and provides a self-service free laundry room. We brought our children with us this time, and they also provided us with many convenient services. The hotel is close to the zoo and the panda base, which is the best choice for bringing children out to play. The room is clean and sanitary, the room service is very good, timely water delivery, replenishment of supplies, I will stay here next time, the service attitude here is very good.

First of all, the hotel has an extremely advantageous location and convenient transportation. The hotel is right at the east gate of the zoo, and it is very convenient to walk there. Since we arrived at midnight, it was very considerate to check out at 2 pm. When we checked out, the front desk lady also gave us a little panda, which is very characteristic of Chengdu.